RUSA at Annual 2009, Chicago

Ticketed Events and Preconferences

(events requiring ticket purchases)

Purchase tickets to these events through “Step 6 – Your Events” of the online registration form. If you have already registered for the conference, you can log back in and add these events to your registration.

You can also register via phone by calling 1-800-974-3084.

Interested in only attending a ticketed event and not the conference? You must use the print registration form and submit via mail or fax. On-site registration will be available for all ticketed events if they have not reached capacity.

Get the full scoop on registration at the RUSA blog.

Reinvented Reference V: Using Our Collective Wisdom

Friday, July 10, 8:30 a.m. – 5:00 p.m.
Sponsored by RUSA Reference Services Section (RSS) and RUSA Machine-Assisted Reference Section (MARS)

Technology, staffing, collaboration, and assessment pose big challenges to most libraries. Wish you could get answers to real world library problems? Tired of hearing “how we did it” stories that don’t mention overcoming hurdles? Wish that sessions were more interactive and less “sage on the stage”? Come to Reinvented Reference V! Reference librarians and managers of reference services interested in discovering solutions to the challenges of staffing models, technology, collaboration, or assessment in an interactive format will reap huge rewards from Reinvented Reference V. Go home with practical, concrete ideas from our expert panel—and your colleagues—that you can implement at your library. Lunch is included.

Speakers: Bill Pardue, virtual services librarian at Arlington Heights Memorial Library; Char Booth, e-learning librarian at UC Berkeley; Lisa Ennis, systems librarian and assistant professor, University of Alabama at Birmingham; Brian Matthews, user experience librarian, Georgia Tech Libraries.

Advance Registration (until May 22): RUSA member, $195; ALA member, $240; Non-member, $315; Student, $90
Regular Registration (after May 22): RUSA member, $220; ALA member, $265; Non-member, $340; Student, $115
Event Code: RU1

From Lincoln Logs to Linkin’ Families

Friday, July 10, 9:00 a.m. – 5:00 p.m.
Sponsored by RUSA History Section (HS) and ProQuest

What better way to celebrate the 200th anniversary of Abraham Lincoln’s birth in the “Land of Lincoln” than to explore your own family heritage and learn how to help patrons discover theirs using new and exciting Illinois-related related resources. Librarians serving genealogists and others who are interested in these resources for personal searches can benefit from this one day workshop. Tools specific to researching African American family histories will also be discussed. Lunch and coffee breaks are included.

Speakers: George Morgan, Genealogy Guys and author of How to Do Everything With Your Genealogy; Curt Witcher, manager, Genealogy Center of Allen County (Ind.) Public Library; Jack Simpson, curator of local and family history, Newberry Library (Chicago) and co-creator of; Lorreto “Lou” Dennis Szucs, editor, The Source: A Guidebook to American Genealogy.

Advance Registration (until May 22): RUSA member, $100; ALA member, $145; Non-member, $220; Student, $75
Regular Registration (after May 22): RUSA member, $125; ALA Member, $170; Non-member, $245; Student, $100
Event Code: RU2

Mastering Business Acumen (MBA) in a Day: Business Concepts for Library Reference

Friday, July 10, 9:00 a.m. – 5:00 p.m.
Sponsored by RUSA Business and Reference Services Section (BRASS)

A first time offering, MBA in a Day complements the very successful RUSA BRASS Business Reference 101 seminar. MBA in a Day will provide librarians with basic knowledge about business to support reference services in this area. Public, academic and special librarians as well as library school students who are new to business reference or who want to improve their understanding of basic business concepts will benefit from this pre-conference. (Please note: library management and budgeting is not the focus of this seminar.)

Speakers: Elisabeth Leonard, consultant, Library Solutions, and instructor, Marketing Basics for Libraries, RUSA online course (Management); Chris LeBeau, business reference librarian, University of Missouri, Kansas City and clinical instructor, School of Information Science and Learning Technologies (Finance); Susan Klopper, executive director, Goizueta Business Library, Emory University (Accounting); Gary White, head, Schreyer Business Library, Penn State (Marketing).

Advance Registration (until May 22): RUSA member, $135; ALA member, $180; Non-member, $255; Student, $80
Regular Registration (after May 22): RUSA member, $160; ALA member, $205; Non-member, $280; Student, $100
Event Code: RU3

A Dialogue with the Aging Network and the Library Community: The New Guidelines on Library and Information Services to Older Adults

Friday, July 10, 9:00 a.m. - 4:30 p.m.
Sponsored by RUSA RSS Committee on Library Services to an Aging Population and the Association of Specialized and Cooperative Library Agencies (ASCLA)

Today’s libraries face new challenges in serving the information needs of baby boomers and older adults—a rapidly growing segment of the population increasingly concerned about its future. Attendees will learn how libraries and organizations for the aging can collaborate at the local and national levels. RUSA’s newly revised “Guidelines on Library and Information Services to Older Adults “will be discussed. Speakers include representatives from organizations such as the American Society on Aging, the National Association of Area Agencies on Aging and AARP, along with library professionals with expertise in services to older adults.

Advance Registration (until May 22): RUSA member, $100; ALA member, $145; Non-member, $220; Student, $60
Regular Registration (after May 22): RUSA member, $125; ALA member, $160; Non-member, $245; Student, $85
Event Code: RU4

Literary Tastes Breakfast

Sunday, July 12, 8:00 a.m. – 10:00 a.m.
Sponsored by RUSA Collection Development and Evaluation Section (CODES)

A not-to-miss event for every book lover! The Literary Tastes Breakfast celebrates the best books of the year by bringing librarians together with award-winning authors from The Notable Books List of fiction, non-fiction and poetry, The Reading List for genre literature and the Sophie Brody Medal for outstanding Jewish literature. Authors read from their work, ruminate on writing and sign books while attendees enjoy a scrumptious breakfast.

Advance Registration (until May 22): RUSA member, $40; ALA member, $45; Non-member, $55; Student, $40
Regular Registration (after May 22): RUSA member, $45; ALA member, $50; Non-member, $60; Student, $45


(included in conference registration fees)

Conference registration is required to attend one of these events. You can register online, by phone (1-800-974-3084) or by mail and fax with the print registration form.

Programs by day | Programs by Topic


Moving Mountains: Latest Trends in the Physical Delivery of Library Materials

Saturday, July 11, 8:00 a.m. – 10:00 a.m.

Sponsored by ASCLA ICAN and RUSA

How do you move 5, 10, or even 20 million items a year between libraries? The 2008 Moving Mountains Symposium in Cincinnati explored the best methods for delivering materials between libraries as well as new trends in home delivery. A panel will present Symposium highlights including best practices in current delivery, future trends, home delivery, automated material handling systems, and ways to collaborate. Speakers: Anna Abate, SWON Libraries- OH; Valerie Horton, CLiC-CO; David Millikin, OCLC-OH; Greg Pronevitz, NMRLS-MA

Outsourcing Collection Development: Collaboration is the Key

Saturday, July 11, 10:30 a.m. – 12 p.m.

Sponsored by RUSA Collection Development and Evaluation Section (CODES)

Outsourcing collection development has come a long way in the last 10 years. A panel representing public libraries, academic libraries and relevant vendors will address the evolution of outsourcing, how the traditional role of the collection development librarian has changed, and the effectiveness of newly developed collaborative models illustrating library-vendor relationships.

The Secret Life of Our Data: Privacy in the Digital Age

Saturday, July 11, 1:30 p.m. – 3:30 p.m.

Sponsored by RUSA Sharing and Transforming Access to Resources Section (STARS)

The ease with which personal information can be stored, replicated, transmitted, and accessed has changed the information privacy landscape considerably. Consequently, it is difficult for libraries to guarantee the privacy of users’ information. Legal challenges resulting from the USA PATRIOT Act and employers seeking information about their staff further complicate the issue. Attendees will learn more about patron privacy issues and how to serve as effective defenders of users' rights.

When is Nice Too Nice? Solutions for Disengaging from the Talkative Patron

Saturday, July 11, 3:30 p.m. – 5:30 p.m.

Sponsored by RUSA Reference Services Section (RSS)

Library public services staff commonly experience overly talkative patrons. Some patrons are homeless or mentally ill, but others may simply be lonely and seeking human contact. These "chatty" patrons can be a significant problem when there are multiple people needing assistance, when they exhibit inappropriate behaviors, or when they aggressively seek out the time and attention of specific staff members. Join us to explore strategies for addressing this issue in a variety of library settings. Speakers: Mark R. Willis, Dayton Metro Library; Deborah Van Petten, Valdosta State University; Justina Osa, Virginia State University; April Callis, Springboard Consulting; Warren Graham, Black Belt Librarians

Collection Development 2.0: The Changing Administration of Collection Development

Saturday, July 11, 3:30 p.m. – 5:30 p.m.


Collection development is undergoing revolutionary changes. In the last few years, most libraries have made major changes in the way they manage collection development. This program will help clarify what new approaches some libraries have taken and why, their consequences (both intended and unintended), and what some of those thinking about these issues see on the horizon. Speakers: Rick Anderson, associate director for scholarly resources and collections, University of Utah; Martha White, director of library experiences, Lexington (KY) Public Library; Jonathan Nabe, collection development librarian, sciences and technology, Southern Illinois University-Carbondale; Steven Harris, panel moderator, Director of Collections and Acquisitions Services, University of New Mexico


Things That Go Bump in the Stacks: Whole Collection Advisory for Paranormal Fiction

Sunday, July 12, 10:30 a.m. – 12 p.m.

Sponsored by RUSA Collection Development and Evaluation Section (CODES) and PLA

Come discuss best practices for helping patrons find paranormal materials they can really sink their teeth into. Explore this genre-spanning market with this program that focuses on understanding the appeal of the genre and helping fans find materials throughout the library. Neil Hollands, librarian and author of Read On…Fantasy Fiction will moderate a panel of authors and experts discussing best practices, including bestselling author Charlaine Harris (the Southern Vampire series, the Aurora Teagarden series).

Collection Development: Decision-Making with Data

Sunday, July 12, 10:30 a.m. – 12 p.m.

Sponsored by RUSA Collection Development and Evaluation Section (CODES) and ALCTS CMDS

What do materials selectors in academic, public, and school libraries need to know, and where can they find data to inform their decisions? Librarians who did not take a collection development course or who have been asked to select materials in unfamiliar subject areas or formats will benefit from this overview program, which will review sources of readily-available data and provide tips on how to use it effectively for collection development.

Unleashing the Undigitized: Promoting and Accessing Traditional Historical Resources in the Age of Google

Sunday, July 12, 10:30 a.m. – 12 p.m.

Sponsored by RUSA History Section (HS)

Digitization has made a vast amount of primary source material more readily available than ever. In fact, digitization is so pervasive that researchers increasingly assume that everything they seek is available online. How can information professionals promote still-important print and microform collections in the age of Google? This panel will discuss the issue from a number of perspectives, including that of librarians, archivists, teachers, and vendors.

Who Cares About Privacy? Boundaries, Millennials and the MySpace Mindset

Sunday, July 12, 10:30 a.m. – 12 p.m.

Sponsored by RUSA Machine-Assisted Reference Section (MARS)

Libraries have long trumpeted their role as protectors of privacy, but what does privacy mean in an age when people share all aspects of their lives with a worldwide audience? Is the library’s commitment to privacy standing in the way of offering a truly collaborative research environment for our millennial users? Speakers will participate in a lively discussion on the changing definition of privacy and its impact on libraries and the research process. Speakers: Siva Vaidhyanathan, associate professor of media studies and law, University of Virginia; Frances Jacobson Harris, University Laboratory High School librarian and professsor of library administration, University of Illinois at Urbana-Champaign

Resource Sharing in the 21st Century: Beyond Books and Journals

Sunday, July 12, 1:30 p.m. – 3 p.m.

Sponsored by RUSA Sharing and Transforming Access to Resources Section (STARS)

Although books and journals constitute most resource sharing, users increasingly ask for access to other materials in a variety of formats. How can we share these digital (streaming video, downloadable audio files, e-books, etc.) and non-print collections through traditional interlibrary loan (ILL) or cooperative sharing? What is the current state of resource sharing with regard to formats other than print, and how are we providing greater access to each other’s collections through consortia borrowing and circulation? Learn more about these topics from a variety of speakers representing ILL and library network professionals.

15th Annual New Reference Research Forum

Sunday, July 12, 1:30 p.m. – 3 p.m.

Sponsored by RUSA Reference Services Section (RSS)

The Research Forum is one of the most popular programs at ALA Annual, where attendees can learn about notable research projects in reference service areas such as user behavior, electronic services, and reference effectiveness. This year’s Forum features three presentations, including the recipients of RUSA’s 15th Anniversary Reference Research Grant who will present their findings on using WOREP data to build excellent reference service.

New Selectors and Selecting in New Subjects: Meeting the Challenges

Sunday, July 12, 1:30 p.m. – 3:00 p.m.

Sponsored by ALCTS CMDS and RUSA CODES

Are you challenged by a new collection development assignment? Or are you responsible for training new librarians in collection development? Librarians are increasingly thrust into new roles as selectors in unfamiliar disciplines or liaisons to unrelated academic departments and community groups, yet we often assume these roles with little to no training and/or subject background. This program explores the changing environment of collection development and offers strategies for preparing for new challenges. Jeff Kosokoff, Director, Ginn Library & Information Technology, The Fletcher School, Tufts University Arro Smith, Technical Services Manager, San Marcos Public Library Linda Phillips, Professor and Head, Scholarly Communication, The University of Tennessee Library Moderator - Harriet Lightman, Head, Academic Liaison Services, Northwestern University Library

Catalog Use and Usability Studies: What Do They Show and How Should This Evidence Affect Our Decision-Making?

Sunday, July 12, 1:30 p.m. – 5:30 p.m.

Sponsored by ALCTS CCS and RUSA RSS

How are online catalogs used? What information is sought by different levels of users? How well do OPACs support catalog functions? What role should usability studies play in the decision-making process? What improvements can be made in response to the findings of a catalog usability study? This program invites researchers from various types of libraries, who have employed catalog usability and user studies findings to improve their catalogs, to share their experiences. Speakers: Karen Calhoun, vice president, Worldcat and Metadata Services, OCLC; Janet Hawk, director, Market Research and Analysis, OCLC; Nora Dimmock, librarian, University of Rochester; Beth Thomsett-Scott, reference unit manager, University of North Texas

You Got Me, Do You Like Me? Evaluating Next Generation Catalogs

Sunday, July 12, 3:30 p.m. – 5:30 p.m.

Sponsored by RUSA Reference Services Section (RSS) and Machine-Assisted Reference Section (RSS)

Congratulations, you have acquired (or may soon acquire) a Next Generation, Web 2.0 catalog—now what? Hear from a panel of academic and public librarians who have been evaluating their open source and off-the-shelf next-gen catalogs. Topics will include usability testing, ongoing assessment, vendor collaboration, and user expectations in the transition to next-gen products. Speakers include Cody Hanson, technology librarian, University of Minnesota; Ross Shanley-Roberts, special projects technologist, Miami University Libraries; and Eli Neiburger, associate director of IT and product development, Ann Arbor District Library. This program is co-sponsored by the RUSA MARS Local Systems and Services Committee and the LITA Next Generation Catalog User Group.


Beyond ¡Hola!: Spanish Reference Resources for Non-Spanish Speakers

Monday, July 13, 8 a.m. – 10 a.m.

Sponsored by RUSA Reference Services Section (RSS)

Do you have the right tools to help a Spanish-speaker looking for information in your library? Do you know how to purchase the right titles for your Spanish-speaking population? As Latinos become more active library users, what can libraries do to help them become more informed citizens? Join us as we discuss reference resources, Web sites, and collection development for this group of patrons. Panel members include Jacqueline Ayala, co-author of Serving Latino Communities, and Elissa Miller, associate director of collections at the Washington, D.C. Public Library.

Dollars, Pounds and Yen: Libraries in a Time of Globalization

Monday, July 13, 8 a.m. – 10 a.m.

Sponsored by RUSA Business Reference and Services Section (BRASS)

Identifying the best resources for international business information can be overwhelming. Get a grip on the best tools available with help from subject matter experts Terese Terry, business librarian at the Lippincott Library, Wharton School of Business, and Alec Young, international equity strategist at Standard & Poor’s. Terry will share best resources for locating information on emerging markets, while Young will discuss the global economic outlook and major trends in the global economy as they effect stock, bond, commodity and currency markets around the world.

Resuscitating the Catalog: Next-Generation Strategies for Keeping the Catalog Relevant

Monday, July 13, 8:00 a.m. – 10:00 a.m.

Sponsored by ALCTS CMDS, RUSA RSS and LITA

In today's complex information environment, users have come to expect evaluative information and interactive capabilities when searching for information resources. A panel of experts will address various aspects of providing links to external information in library catalogs, implementing user-contributed functionality, and using computational data to support bibliographic control. Speakers: David Flaxbart, head librarian, Chemistry Library, Univ. of Texas at Austin; Renee Register, global product manager, OCLC; Beth Jefferson, president, BiblioCommons; Ellen Safley, senior associate director for public services and collections, University of Texas, Dallas

Not-So-Silent Partners: Libraries and Local Economic Development

Monday, July 13, 10:30 a.m. – 12 p.m.

Sponsored by RUSA Business Reference and Services Section (BRASS)

Public libraries and the ways they assist local businesses are the focus of this program. John Ericson, business outreach librarian at the Schaumburg Public Library will speak about ways to effectively conduct outreach within the business community. William Strauss, senior economist at the Chicago Federal Reserve will share his views about the national and Midwest economies. These presentations will be accompanied by a poster session illustrating the business partnership efforts of several libraries. A list of all the publicly available information on similar work being done by community colleges, public libraries and universities will also be available.

Love the Work, Hate the Job

Monday, July 13, 10:30 a.m. – 12 p.m.

Sponsored by RUSA and ALA/ALF-CIO

Why do more and more Americans express dissatisfaction with their jobs while their work has become more intellectually challenging and less physically exhausting? Hear David Kusnet, author of Love the Work, Hate the Job, tell the stories of workers fighting less for better pay and benefits, and more for respect and a say in the future of their business. He will also address his argument that indiscriminate cost-cutting and the pursuit of short-term profits prevent the best workers from doing their best work.

RUSA President’s Program

Monday, July 13, 1:30 p.m. – 3 p.m.

RUSA President Neal Wyatt invites you to a discussion and exploration of the cutting edge of readers’ advisory (RA) services. The Readers’ Advisory Research and Trends Forum is a new RUSA initiative where ideas, best practices, and creative possibilities are actively engaged and deconstructed in order to contribute to the advancement of RA service. This year’s themes include the changes in genre fiction, the DNA of multimedia appeal, and the RA 2.0 implications of reader-driven tagging.