2011-12 Massachusetts public library service data
| Computer/Internet Service Data | Service Detail |
MA
|
US
|
| EXPENDITURES (system data) |
|
|
|
| Total operating expenditures per capita* |
$42.59
|
$36.84
|
|
|
|
|
||
| ACCESS (library outlet/branch data) |
|
|
|
| Hours decreased since last fiscal year |
7.7%
|
9.1%
|
|
|
|
|
||
| CONNECTIVITY (library outlet/branch data) |
|
|
|
| Library offer only free access to computers/Internet in their communities |
58.0%
|
62.1%
|
|
| Average number of computers |
12.9
|
16.4
|
|
| Always sufficient computers available |
48.0%
|
34.6%
|
|
| Use of public Internet workstations increased since last year |
48.9%
|
60.2%
|
|
|
|
|
||
| Maximum Internet connection speed | Less than 1.5Mbps |
5.3%
|
6.9%
|
| 1.5Mbps |
5.4%
|
16.5%
|
|
| 1.6-10Mbps |
25.8%
|
38.5%
|
|
| 10.1-30Mbps |
30.9%
|
15.8%
|
|
| Greater than 30Mbps |
16.3%
|
22.3%
|
|
|
|
|
||
| Always adequate connection speed |
68.7%
|
58.3%
|
|
|
|
|
||
| Wireless availability |
96.9%
|
90.5%
|
|
|
|
|
||
| INTERNET SERVICES (library outlet/branch data) | Licensed databases |
96.6%
|
98.7%
|
| Homework resources |
78.9%
|
81.8%
|
|
| Digital/virtual reference |
55.9%
|
69.7%
|
|
| e-books |
88.1%
|
76.3%
|
|
| Audio content |
89.6%
|
82.9%
|
|
| Library social networking |
57.5%
|
61.8%
|
|
|
|
|
||
| Library offers IT training to patrons |
87.7%
|
82.7%
|
|
|
|
|
||
| E-government: Staff provide assistance to patrons | to understand how to access and use e-government Web sites |
92.5%
|
91.8%
|
|
|
|
||
| Jobs services: Library | provides access to jobs databases and other job opportunity resources |
83.5%
|
92.2%
|
| helps patrons complete online job applications |
68.5%
|
76.0%
|
*Institute of Museum and Library Services. Public Libraries Survey: Fiscal Year 2009. Washington, DC: IMLS, 2011.
Source: 2012 Public Library Funding & Technology Access Study. Other state data are available.
