E-government assistance offered, U.S. Public Libraries 2012
U.S. public libraries are on the front lines of connecting people with essential government resources - including unemployment benefits, federal and state emergency assistance, tax filing and more. Nationally, 92% of libraries provide as-needed assistance to patrons for understanding how to access and use e-government websites.
More maps and additional state-by-state data is available in Online Extras.
Get more information about the 2012 Public Library Funding & Technology Access Study from the ALA and our research partner, the Information Policy & Access Center.