Social Impact

Higher income households use libraries more frequently

There is a higher use [of public libraries] in all other combinations of users for households with $30,000 or higher annual incomes. 

Public Libraries are very important to communities

Seventy-eight percent of respondents reported that they or someone in their household used a public library in person or online in the year prior to the October/November survey (2010).Sixty-nine percent of respondents felt it was “very important” to have a public library in every community and almost 93% felt it was “somewhat important" or "very important”. Only 7% felt that having a public library in every community was "not very" or" not at all important."  

Minnesotans feel public libraries are important

The main conclusion from this survey is that Minnesotans feel public libraries are important and that their support should be maintained or increased.

School librarians offer information literacy and technology instruction

School librarians offer information literacy and technology instruction that is crucial for 21st century learners, particularly marginalized at-risk learners who may not have access to resources and computers in their homes. Furthermore, school libraries can provide students equal access to print and digital resources to help close the gap between privileged and at-risk students

Public libraries can help high schools prepare students for college or 21st century careers

Public libraries can help high schools prepare students for college or 21st century careers. High schools are struggling to provide the skills that students need if they are to achieve success in college and in today’s workplace. In a 2006 poll of over 400 companies, researchers found that “new entrants to the U.S. workforce generally disappoint those who would like to give them their first job. High school-educated workers lack the level of ability employers seek in everything from writing and work ethic to oral communication.” The most important skills cited by employers fall into the area of applied or “soft” skills: professionalism and work ethic, oral and written communications, teamwork and collaboration, and critical thinking and problem solving. These skills are also essential to college success.

Teens are regular and enthusiastic patrons

Teens are regular and enthusiastic patrons who continue to visit and utilize the public library at increasingly greater rates. In a 2007 poll, it was found that one-third of teens between the ages of 12–18 visited the public library ten times a year or more. Seventy-eight percent of teens who consider themselves “regular library visitors” borrow books and other materials for personal use from the public library on a frequent basis. Computer and online games have become part of the mix at many public libraries, and some use gaming to attract new patrons. Libraries’ response to gaming demonstrates the institutions’ flexibility and willingness to innovate in their response to changing audience interests. The Public Library Association’s 2007 Public Library Data Service Statistical Report, which tracked young adult service trends in public libraries, found that nearly 90% of the public libraries surveyed offer young adult services; over half (51.9%) employ at least one full-time equivalent staff person dedicated to fostering young adult programs and services. Compare this to 1994, when just 11% of libraries had a young adult librarian; 58% of librarians considered the lack of staff a barrier to increasing services for young adults and 61% indicated that insufficient services, resources, and programs were moderate or major barriers to increasing services and resources for young adults.

Public libraries play a particularly important role in providing Internet

Public libraries play a particularly important role in providing Internet access to minorities and teens in lower-income households. Sixty percent of teenagers who go online use public library Internet access. For example, in households earning $75,000 or more per year, 99% of teens use the Internet from home, while 74% go online from school, and 57% go online from a library. By contrast, in households earning less than $30,000 per year, just 70% of teens go online from home, but 75% have access at school and 72% go online at the library. “For many minority and lower-income teens, schools and libraries serve as a primary source of Internet access. While 93% of teenage Internet users go online from more than one location, schools and libraries serve as a primary source of Internet access for many minority and lower-income teens.”

Public libraries create a bridge for teens across the digital divide

Public libraries create a bridge for teens across the digital divide. High-speed Internet access is increasingly necessary for full participation in educational, cultural, and employment opportunities. Students from low-income families are less likely to have adequate Internet access than their wealthier peers. In its most recent report on Internet access, the National Telecommunications and Information Administration of the U.S. Department of Commerce found that as income increases, higher percentages of Internet users have access to broadband service at home. Internet users with broadband access at home are also more likely to be daily Internet users (66.1%) than those without broadband at home (51.2%). Additionally, users without access to broadband service at home make up 90% of non-Internet users; of these, 75.3% of non-Internet users have no access to the Internet at home. This is a significant disadvantage when employers increasingly prefer (and some require) applicants to apply online. Access to the Internet is frequently a crucial step in the job search process. Further, in a 2007 study [Libraries Connect Communities: Public Library Funding and Technology Access Study 2006–2007], 73% of public libraries reported that they were the only source of free public access to computers and the Internet in their communities. Surveyed libraries said the three Internet services most critical to their community were online educational resources and databases for K–12 students (used by 67.7% of visitors); services for job-seekers (44%); and computer and Internet skills training (29.8%).

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