Health and wellness
People rely on public library computers and Internet access for two of the most critical aspects of their lives: health and wellness. Users are logging in to find ways to improve their diets, find doctors, research their own or others’ illnesses, locate health care insurance, and track down discount medications. In fact, libraries have become a nontraditional, and perhaps overlooked, component of the national public health system.
The expansion of the Internet is creating a growing number of vital links between access to information technology and personal health at a time when health care stands as one of the nation’s biggest public policy issues that impacts the welfare of citizens as well as the financial solvency of the nation’s largest social programs such as Medicare and Medicaid.
Indeed, meeting health and wellness needs was one of the most frequently reported uses of public access technology, with 37 percent of users reporting having looked for health information, treatment options, care givers, or ways to improve their health; 56 percent of these users also reported seeking out these types of information for relatives, friends, colleagues, and others. (p.97)