U.S. Public Libraries and E-Government Services

U.S. public libraries are on the front lines of connecting people with essential government resources - including unemployment benefits, federal and state emergency assistance, tax filing and more. Nationally, 79 percent of libraries provide assistance to patrons applying for and accessing e-government services, up 23 percent from 2008-2009.

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Get more information on U.S. Public Libraries and E-Government Services from the ALA and our research partner, the Center for Library & Information Innovation.