Digital Literacy

Resources for You and Your Patrons

Here is a sampling of some of the amazing resources available online to help you assist your patrons with digital literacy. Find training resources, service models to implement at your library, and more.


  • The Edge Initiative

    PLA is very excited to be part of a national effort to create Edge, the first-ever set of benchmarks for public access technology in public libraries. Recognizing that public libraries are sometimes the only means by which millions of people access computers, the Internet, and other technologies, the Bill & Melinda Gates Foundation is funding the work of the Edge Coalition—13 organizations including PLA and program leader Urban Libraries Council. The Coalition is dedicated to developing benchmarks and tools for public libraries to strategically plan, advocate, and ultimately meet their communities’ needs for public access to technology.

Personal Digital Archiving


  • Connect2Compete

    Connect2Compete is a national nonprofit organization designed to help narrow the digital divide by making high-speed Internet access, computers, education and jobs content, and digital literacy training more accessible for Americans without home connectivity.


    PLA's new site is an Institute of Museum and Library Services grant-funded project to create an online hub for digital literacy support and training. Currently in beta, this site is launching in June 2013 and is intended to build upon and foster the work of libraries and community organizations as they work to increase digital literacy across the nation.


    The Digital Literacy portal is an initiative of the Obama Administration to serve as a valuable resource to practitioners who are delivering digital literacy training and services in their communities. The portal organizes content conveniently, enables valuable discussion and collaboration among users and elevates best practices to improve the quality of digital literacy offerings. Users are invited to share their content and their ideas to make the portal more robust and to fulfill its role as a destination for practitioners devoted to enhancing digital opportunity for all Americans.

  • Digital Literacy in New York

    New York Libraries: Leading the Way to Digital Literacy is a partnership between the New York State Office of Cyber Security & Critical Infrastructure and the New York Library Association to “convene, support, coordinate and enhance programs that provide digital literacy training.” This site offers public digital literacy education pieces.

  • iConnect: Skills for Working with Internet Beginners

    Vermont's iConnect is training to improve skills for working with Internet beginners. The training helps participants communicate effectively and efficiently as they walk beginners through specific online tasks, and it also shows participants how to connect beginners with the resources they need to continuing learning and become comfortable navigating the online world on their own.