Virtual Reference

Quick Tips for Successful Virtual Reference, 2013
Video: Tampa Bay Library Consortium
This video presents a few quick tips to help you achieve virtual reference success.

Virtual Reference, January 2016
Webinar: American Libraries Live
Webinar from American Libraries Live discussing virtual reference.

Virtual Reference Companion: A Guide for VR Coordinators and Librarians
Website: Reference and User Services Association
A toolkit assisting librarians in developing and implementing virtual reference services. Developed by the MARS/RSS Virtual Reference Tutorial Subcommittee of the Reference and User Services Association.