Performance Measurement

Library User Survey Templates & How-Tos
Website: Library Research Service
LRS free survey templates for programs and events and ways to administer them.

Performance Measurement
Website: Public Library Association
An introduction, background, and history of PLA's performance measurement initiative, Project Outcome.

Project Outcome: Measuring the True Impact of Public Libraries
Website: Public Library Assocation
PLA’s Project Outcome performance measurement tool along with current offerings, surveys, the ability to compare data, and much more.