WebEx Technical Requirements

Technical requirements for joining a WebEx event:

On a PC

Windows XP 32-bit SP3 (through 2014 only), 2003, Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit

  • Supported browsers:
    • Internet Explorer 6, 7, 8 (32-bit/64-bit), 9 (32-bit/64-bit), 10 (32-bit/64-bit)
    • Firefox latest*
    • Chrome latest*
  • JavaScript and cookies enabled
  • Requires Java 6 or later
  • Recommend ActiveX be enabled for Internet Explorer
  • Intel Core2 Duo CPU 2.XX GHz or AMD processor
  • 2 GB of RAM recommended
  • For group registrants: LCD/LED projector recommended
  • See below for audio requirements for all participants

Test your PC at www.webex.com/lp/jointest/.

*Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.

On a Mac

Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion)*, 10.8 (Mountain Lion)*, 10.9 (Mavericks)*, 10.10 (Yosemite)*

  • Supported browsers:
    • Safari 4, 5, 6, 7, 8
    • Firefox latest**
    • Chrome latest**
  • JavaScript and cookies enabled
  • Requires Apple Java 5 or higher
  • Intel processor
  • 512 MB of RAM or more recommended
  • For group registrants: LCD/LED projector recommended
  • See below for audio requirements for all participants

Test your Mac at www.webex.com/lp/jointest/.

*Beginning with 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

**Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.

Audio for All Participants

  • Computer speakers, headphones plugged into computer's audio jack or USB port; or telephone (your carrier's charges may apply) or Skype (by following the process outlined by Skype to place calls to land lines)
  • No microphone required
  • For group registrants: Speakers or sound system capable of amplifying the webinar audio for the entire room

PLEASE NOTE: PLA provides its webinar audio through voice over IP (VoIP), which means the sound comes through speakers or headphones plugged into your computer. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by teleconference via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.

Registrants will receive information about setting up WebEx Event Manager before the webinar, so they can access the webinar more quickly the day of the event.