Violence Prevention in the Public Library On-Demand Webinar

PLA On-Demand Webinars logoAs free, public institutions, libraries welcome all. This founding principle is a wonderful quality; however it can also leave staff vulnerable to encountering difficult and sometimes dangerous individuals. This on-demand webinar discusses violence risk factors in terms of both customers and employees and helps enhance situational awareness skills. Learn about warning signs—verbal and non-verbal behaviors—of risk and potential aggression; as well as verbal diffusion strategies and actions to prepare for and react to active shooter incidents. Learn how to keep you, your colleagues, and your customers safe.

This archived webinar was originally presented May 14, 2014.

Running time: 1 hour, 1 minute

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Be able to identify behavioral indicators of the potentially  violent individual;
  • Know verbal diffusion, de-escalation techniques to use with angry customers; and
  • Have three survival strategies to consider during active shooter incidents.

Who Should Purchase

All public library staff and volunteers.

Instructor

Instructor Kenneth WolfKenneth Wolf, PhD, is the director of Incident Management Team Inc. He specializes in protective intelligence and has assisted in the development of comprehensive violence prevention and active shooter programs for organizations including the US Postal Service, the US Army, Intel, Eaton Corporation, and other Fortune 500 companies. He has trained behavioral threat assessment teams for the Library of Congress, other federal agencies, state government, and non-profit organizations; and frequently presents seminars on violence prevention throughout North America, Europe, Asia, and Mexico.


Date & Time

Available 24/7

Continuing Education Credits

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

Fee

Individual

  • $28 each (less 10% discount for ALA/PLA members)

Group

  • $119 each (less 10% discount for ALA/PLA members)

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Technical Requirements

To playback this on-demand webinar you should have the newest version of Adobe Flash Player installed and Javascript enabled in your web browser. A fast Internet connection and computer is recommended.

We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar recording. Groups will also want to have speakers capable of amplifying the webinar audio for the entire room.

How to Purchase

Purchase from the ALA Store:

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

The purchase of this on-demand webinar will include instructions and a password to access the archived recording of the webinar. You'll have access to the on-demand webinar for one year from date of purchase.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org, or call 800-545-2433 ext. 5PLA.