Creating Engaged and Motivated Staff On-Demand Webinar

From Expectations to Excellence

PLA On-Demand Webinars logoCreate a foundation of excellence by investing in your most valuable resource, library staff. When staff are well-trained and competent, they are motivated, engaged, and empowered to provide better services and improve their communities. Staff competencies are a powerful way to ensure personal and professional success and to develop teams with deep expertise ready to meet the constant changes in today’s world.

Brenda Hough and Stephanie Gerding share successful models of competencies and discuss how to set expectations. Resources and methods for helping staff reach their full potential are introduced. Ultimately, library staff members need to be flexible and adaptable in order to keep pace with rapid change. Also discussed are ways in which a strong culture of learning can benefit staff at the individual and institutional level as well as ways in which competencies can help get staff buy-in to the big picture. No matter the size of your library or how busy you are, this session provides you with tips you can immediately implement.

This archived webinar was originally presented December 11, 2013.

Running time: 58 minutes

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Use staff competencies to create a foundation for excellence through hiring, training, and evaluation;
  • Identify resources, methods, and models for setting expectations and assessing staff skills and knowledge;
  • Encourage motivation so that staff members increase their knowledge and skills, while remaining flexible and adaptable; and
  • Support staff at the individual and institutional level by creating learning communities.

Who Should Purchase

Library directors and administrators. All public library staff involved in staff development and training.

Instructors

Brenda HoughBrenda Hough, independent library consultant, focuses on providing effective learning opportunities for library staff. Her library experiences include work as a facilitator, planner, instructor, trainer, and evaluator. She has worked with libraries nationwide and internationally. Her employers and clients have included Infopeople, TechSoup, WebJunction, The Bill & Melinda Gates Foundation, Public Library Association, Association of Specialized and Cooperative Library Agencies, the Northeast Kansas Library System, the University of Illinois Urbana-Champaign, and Emporia State University. She is the current President of the American Library Association’s Learning Round Table. When she is not focused on libraries and learning, she enjoys spending time with her husband and son at their home in Lawrence, Kansas.

Stephanie GerdingStephanie Gerding, independent library consultant, is a librarian, author, and trainer with more than 15 years of professional experience working with libraries, nonprofit, and government organizations. As an independent library consultant, Stephanie plans and conducts learning events on training, evaluation, grants, technology, digital literacy, planning, and advocacy topics. She has managed statewide training programs at the New Mexico and Arizona State Libraries, worked as a library trainer for the Bill & Melinda Gates Foundation, taught graduate-level online courses, and is a certified trainer for PLA. Her recent projects include evaluation of Infopeople's Eureka! Leadership program, facilitator/online trainer for PLA's advocacy project, Turning the Page 2.0, The Accidental Technology Trainer, and Winning Grants for Your Library. She consults with TechSoup and PLA on the Edge Initiative technology benchmarking project. Stephanie is an author of three books, including The Accidental Technology Trainer and Winning Grants.  She lives in Seattle, Washington with her husband and charming six-year-old daughter.

Date & Time

Available 24/7

Continuing Education Credits

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

Fee

Individual

  • $28 each (less 10% discount for ALA/PLA members)

Group

  • $119 each (less 10% discount for ALA/PLA members)

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Technical Requirements

To playback this on-demand webinar you should have the newest version of Adobe Flash Player installed and Javascript enabled in your web browser. A fast Internet connection and computer is recommended.

We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar recording. Groups will also want to have speakers capable of amplifying the webinar audio for the entire room.

How to Purchase

Purchase from the ALA Store:

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

The purchase of this on-demand webinar will include instructions and a password to access the archived recording of the webinar. You'll have access to the on-demand webinar for one year from date of purchase.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org, or call 800-545-2433 ext. 5PLA.