Planning & Evaluation

Strategic Planning

Book iconStrategic Planning for Results, 2008
Book: ALA Editions
http://www.alastore.ala.org/detail.aspx?ID=1583
The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results by Sandra Nelson is the fully revised version of Planning for Results, the foundational book in this groundbreaking series.


Statistics

Article iconWorking with Library Statistics
Article: National Network of Libraries of Medicine
https://nnlm.gov/mcr/advocacy/statistics.html
The article breaks down different categories (books, documents, reference questions, internet usage, etc.) into a definition of the category, source of data, considerations, and ease of collection.


Website iconPublic Libraries in the United States Survey
Website: Institute of Museum and Library Services
https://www.imls.gov/research-evaluation/data-collection/public-libraries-united-states-survey
The Institute of Museum and Library Services (IMLS) provides statistics you can use, allows you to search for libraries, compare libraries, and look at their survey data.


Slideshow iconStatistics in Libraries: How to Use and Evaluate Statistical Information in Library Research
Slideshow: John McDonald
http://www.slideshare.net/john_mcdonald/statistics-for-librarians-how-to-use-and-evaluat
John McDonald’s presentation provides links to additional resources in addition to information on use and evaluation of statistics.


Performance Measurement

Website iconProject Outcome: Measuring the True Impact of Public Libraries
Website: Public Library Assocation
http://www.projectoutcome.org
PLA’s Project Outcome performance measurement tool along with current offerings, surveys, the ability to compare data, and much more.


Book iconMeasuring Quality: Performance Measurement in Libraries, 2nd revised edition
Book: International Federation of Library Associations and Institutions
http://www.ifla.org/publications/ifla-publications-series-127
Edited by Roswitha Poll & Peter de Boekhorst, the 2nd revised edition was expanded to include information on public libraries as well as academic.


Website iconLibrary User Survey Templates & How-Tos
Website: Library Research Service
http://www.lrs.org/library-user-surveys-on-the-web/
LRS free survey templates for programs and events and ways to administer them.


Article iconThe Top 5 Performance Management Tools: Good News and Cautionary Tales
Article: Linkedin
https://www.linkedin.com/pulse/20140522054403-64875646-the-5-most-popular-tools-to-manage-performance-good-news-and-cautionary-tales
Bernard Marr not only discusses key performance indicators but also has links to articles on what these indicators are and how to maximize them.