Virtual Reference

Quick Tips for Successful Virtual Reference, 2013
Video: Tampa Bay Library Consortium
https://www.youtube.com/watch?v=pJMSDzv5WEE
This video presents a few quick tips to help you achieve virtual reference success.

Virtual Reference, January 2016
Webinar: American Libraries Live
http://americanlibrarieslive.org/blog/archive-virtual-reference
Webinar from American Libraries Live discussing virtual reference.

Virtual Reference Companion: A Guide for VR Coordinators and Librarians
Website: Reference and User Services Association
http://www.ala.org/rusa/vrc
A toolkit assisting librarians in developing and implementing virtual reference services. Developed by the MARS/RSS Virtual Reference Tutorial Subcommittee of the Reference and User Services Association.