These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.
Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This on-demand webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.
Are you starting a partnership or have an existing partnership and want to measure the results of your combined efforts? A collaborative partnership is about having a common goal around better serving the ever-changing needs of your community and measuring outcomes can help you and your partner identify better ways to align your work to deliver more impactful community-based services. This on-demand webinar focuses on how to plan for collaborative outcome measurement with a partner, with a focus on partnerships between libraries and schools to stop the summer slide.
The Public Library Association’s (PLA) Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. The panelists on this on-demand webinar have prioritized outcome measurement in their libraries and integrated Project Outcome into their strategic planning.
In alignment with ALA’s strategic direction on equity, diversity, and inclusion, this on-demand webinar provides an introductory understanding of the concepts of power, identity, and oppression, and how they impact public libraries’ staff, services, programs, collections, and spaces. Through presentation and dialogue, the panelists discuss the role of allies in addressing these concepts. This on-demand webinar is also an excellent primer to the PLA 2018 preconference, “Understanding Identity, Power, Oppression + Liberation: A Justice + Equity Training.”
The Public Library Association (PLA) partnered with the Research Institute for Public Libraries (RIPL) to present this webinar on using data to understand your community needs and measure impact. Community assessment is a formal process of identifying aspirations, challenges, and needs in a target population to make decisions, determine priorities, set objectives, and explore alternative approaches. The results of community assessment can aid in the planning and implementation of relevant library services.
Education about consumer health services and programming can help public librarians stay current and develop new programs and services for their communities. This on-demand webinar provides an overview of educational programs available via the National Network of Libraries of Medicine about consumer health and specific health topics. These programs can help librarians get the Consumer Health Information Specialization (CHIS) credential, which brings an additional, recognized level of expertise to their libraries and helps them connect with community partners.
The Public Library Association (PLA) partnered with the American Library Association (ALA) Public Programs Office to present this webinar on the benefits of using outcome data to improve and support library programming. Learn how to use Project Outcome data for programming decisions and improvements, funding requests, measuring against strategic priorities, and advocating for the impact your programs and services have on the community. Participants will hear real library examples and have the opportunity to ask questions.
PLA has two free tools that can help you provide and measure digital literacy services. DigitalLearn.org provides tutorials on essential basic technologies designed for use in library patron training, and also offers the ability to create a custom site branded for your library. Project Outcome provides simple survey tools to measure the outcomes of digital literacy programs and services. This free on-demand webinar shows you how to use both of these tools together to augment your digital literacy training and measure the impact your digital literacy services have in the community.
Are you interested in learning how to incorporate immigration services into the library? PLA and the ALA Office for Diversity, Literacy, and Outreach Services (ODLOS) invited the Immigration Advocates Network (IAN) to share valuable information about their free online tools—immi and Citizenshipworks—which can be used to expand the capacity of your citizenship corner and provide people with self-guided immigration legal assistance. IAN also discusses the ways libraries are currently using immi and Citizenshipworks in its branches.
PLA's Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. This on-demand webinar overviews the last two years of Project Outcome’s development and provides updates on the latest participation numbers, outcome data metrics, library stories, and Task Force work. PLA also covers planning throughout the rest of the grant period and management of Project Outcome in the future.