PLA Webinar and Online Meeting Technical Support

PLA uses the Zoom platform for its webinars and online meetings.


Test your connection to Zoom

Join a test meeting


"How Do I Join a Meeting?” Video Tutorial (53 seconds)
https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting-

System Requirements for PC, Mac, and Linux
https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux


Audio Requirements

Once you've joined the webinar or online meeting, there are two ways to connect your audio: via computer or via telephone.

Webinar Audio: You will need computer speakers, headphones plugged into your computer's audio jack or USB port, or a telephone (your carrier's charges may apply). You do not need a microphone to participate in a PLA webinar; all attendees are muted.

Online Meeting Audio: To use computer audio, a microphone—such as a headset with a microphone, or a USB or inline microphone—is required. Although a built-in computer or laptop microphone can be used, it is not preferred. If you do not have the required microphone, then on-screen prompts will instruct you how to call in using a telephone (your carrier's charges may apply).

If you're using a telephone for audio, and joining by computer for the screen share: First join from your computer and note your unique participant ID, then dial-in for audio and enter your ID when prompted so Zoom knows you’re the same person.


If you join a PLA webinar early, you may see this message on your screen:

Please wait. The webinar will begin soon.

Most likely, PLA staff is conducting a final audio check with the webinar panelist(s). You'll be automatically placed in the webinar when the audio check is complete, typically about 15 minutes prior to the published start time.


Need assistance?

If you need assistance joining a PLA webinar, please contact plawebinars@ala.org.

For help joining a PLA online meeting, contact plameetings@ala.org.