WebEx Event Center Technical Requirements for Panelists

Technical requirements for joining a WebEx Event Center event:

On a PC

Windows Server 2008, Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit, Windows 8.1 32-bit/64-bit; Windows 10; Linux Ubuntu 12x and 14x (Gnome), Red Hat 5 and 6, Open SuSE 13.1, Fedora 19 and 20 (all 32-bit)

Although Windows 10 is now officially supported, support for the Edge browser in Windows 10 is limited and WebEx recommends use of Internet Explorer or another browser instead.

  • Supported browsers:
    • Internet Explorer 7, 8 (32-bit/64-bit), 9 (32-bit/64-bit), 10 (32-bit/64-bit), 11 (32-bit/64-bit)
    • Firefox latest* (32-bit only; 64-bit not supported)
    • Chrome latest 32-bit/64-bit*
  • JavaScript and cookies enabled
  • Requires Java 6 or later
  • Recommend ActiveX be enabled for Internet Explorer
  • Intel Core2 Duo CPU 2.XX GHz or AMD processor
  • 2 GB of RAM recommended
  • For group registrants: LCD/LED projector recommended
  • See below for audio requirements for all participants

Test your PC at www.webex.com/lp/jointest/.

*Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event. Because Chrome will be removing support for NPAPI, a new joining method using a Chrome extension has been provided for using WebEx starting with Chrome 38. When using WebEx for the first time on Chrome, users will be guided through a one-time process to add the extension and update the WebEx application.

On a Mac

Mac OS 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite), 10.11 El Capitan

Beginning with 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

  • Supported browsers:
    • Safari 5, 6, 7 (10.9 only), 8
    • Firefox latest** (32-bit only; 64-bit not supported)
    • Chrome latest 32-bit/64-bit**
  • JavaScript and cookies enabled
  • Intel processor
  • 512 MB of RAM or more recommended
  • For group registrants: LCD/LED projector recommended
  • See below for audio requirements for all participants

Test your Mac at www.webex.com/lp/jointest/.

**Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event. Because Chrome will be removing support for NPAPI, a new joining method using a Chrome extension has been provided for using WebEx starting with Chrome 38. When using WebEx for the first time on Chrome, users will be guided through a one-time process to add the extension and update the WebEx application.

Audio for All Panelists

Panelist audio is handled by teleconference via a toll number, so you'll need to participate from a quiet location with both a long-distance enabled telephone (for your audio) and an Internet-connected computer (for your slideshow, etc.).

Panelists will receive information about setting up WebEx Event Manager before the webinar, so they can access the webinar more quickly the day of the event.