WebEx Event Center Technical Requirements for Panelists

Technical requirements for joining a WebEx Event Center event:

On a PC

Windows Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit, Windows 8.1 32-bit/64-bit, Windows 10, Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit; Windows Server 2012 R2 and 2016 with limitations

Linux Ubuntu 12x and 14x (Gnome), Red Hat 5 and 6, Open SuSE 13.1, Fedora 19 and 20 (all 32-bit)

Although Windows 10 is now officially supported, support for the Edge browser in Windows 10 is limited and WebEx recommends use of Internet Explorer or another browser instead.

  • Supported browsers:
    • Internet Explorer 7, 8 (32-bit/64-bit) partially supported; 9 (32-bit/64-bit), 10 (32-bit/64-bit), 11 (32-bit/64-bit)
    • Edge browser is supported using the WebEx Temporary Folder Solution (TFS) by downloading and installing an executable file (.exe) the first time it is used
    • Firefox latest 32-bit/64-bit*; Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP)
    • Chrome latest 32-bit/64-bit*; starting with Chrome 38 users will be guided through a one-time process to add the extension and update the WebEx application
  • JavaScript and cookies enabled
  • Windows: Java 6 or later; Linux: Java 6, libstdc++ 6.0, GNOME/KDE windowing system
  • ActiveX be enabled/unblocked for Internet Explorer
  • Windows: Intel Core2 Duo CPU 2.XX GHz or AMD processor; Linux: Intel or AMD x86
  • 2 GB of RAM recommended
  • See below for audio requirements for all panelists

Test your PC at www.webex.com/lp/jointest/.

*Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.

On a Mac

Mac OS 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite, 10.11 El Capitan, 10.12 Sierra, 10.13 High Sierra

Beginning with 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.

  • Supported browsers:
    • Safari 5, 6, 7, 8, 9, 10
    • Firefox latest**
    • Chrome latest 32-bit/64-bit**
  • JavaScript and cookies enabled
  • Intel processor
  • 512 MB of RAM or more recommended
  • See below for audio requirements for all panelists

Test your Mac at www.webex.com/lp/jointest/.

**Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read "Joining a WebEx Meeting on Chrome and Firefox FAQ" at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.

Audio for All Panelists

Panelist audio is handled by teleconference via a toll number, so you'll need to participate from a quiet location with both a long-distance enabled telephone (for your audio) and an Internet-connected computer (for your slideshow, etc.).

Panelists will receive information about setting up WebEx Event Manager before the webinar, so they can access the webinar more quickly the day of the event.