Understanding Trauma-Informed Approaches in Public Libraries

Tuesday, 9/24/2019
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Image of a pair of hands clasping another to provide comfortJoin members of the PLA Social Work Task Force for this introduction to the use of trauma-informed approaches in public libraries. A trauma-informed approach generally means understanding that library patrons may have experienced trauma and working with them to engender trust in libraries. Adopting trauma-informed approaches reduces barriers to library access, makes the library a more welcoming place, and positions the library as part of the solution for many of the issues faced by patrons experiencing trauma.

In this webinar presenters will clarify the concept of trauma-informed approaches; detail what this looks like in a public library environment; and preview how understanding and beginning to implement this approach can aid your community and your library.

Learning Outcomes

At the conclusion of this webinar, participants will be able to:

  • Understand the social worker definition of trauma-informed approaches;
  • Comprehend what this looks like in a public library; and
  • Know how using a trauma-informed approach can make the library a more empathetic and welcoming place.

Who Should Attend

Public librarians at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.

Presenters

Sarah JohnsonSarah Johnson, MLIS, LMSW, is assistant professor at Hunter College in New York City. In addition to working as a reference and instruction librarian at the Silberman School of Social Work, Sarah’s research focuses on social work students conducting field placements at public libraries. Her aim is to foster quality internships by building alliances among students, public librarians, and social work educators, with the ultimate goal of enhancing services to library patrons and their wider community. Sarah earned her MSW from the University of Denver.

Debra KeaneDebra Keane, LCSW, is the social work coordinator for Jefferson County Public Library. Her role includes connecting patrons to community resources; providing training for staff on issues related to homelessness, trauma, mental health and substance misuse, and providing leadership for the library system on meeting the needs of the community. She received her MSW from the University of Illinois and is a licensed clinical social worker (LCSW) in Colorado.

David PerezDavid Perez, MSW, was born and raised in The Bronx, NY. This is David's third career. He was a soldier in the Army for ten years. He also has a Business undergraduate degree, with a healthcare management concentration and prior to becoming a library social worker, worked in the healthcare field for over 15 years. He received his MSW in 2017. He is now the social work and diversity services manager at the Long Branch Free Public Library in New Jersey.

Tiffany RussellTiffany Russell is the social services manager at the Niles (MI) District Library. She received her MSW from Western Michigan University. Tiffany oversees the Social Workers in Rural and Small Libraries (SWIRSL) program, a grant-funded project, which provides patrons with information, referrals, and resources, as well as develops collaborative relationships with local social service agencies. Additionally, the SWIRSL program provides information and training for library staff on various topics. The program provides social work interns to six other public libraries in Southwest Michigan. Tiffany was the recipient of the Field Instructor of the Year award for Western Michigan University’s School of Social Work–Southwest Campus in 2019.

Registration

Cost

Individual – PLA Personal Member $43.00
Individual – ALA Personal Member $59.00
Individual – Nonmember $59.00
Group* $129.00


*For purposes of group registration, a group is defined as people gathered together at one access point to participate in the live webinar broadcast.

The registration fee includes access to the archived recording of the webinar for one year. If you register for the live webinar as an individual, then your access to the archived recording is for you alone. If you wish to share the archived recording with multiple people—viewing either on an individual basis or gathered together at one access point—then you must register for the live webinar at the group rate. Neither individual nor group registration includes permission to rebroadcast or redistribute this webinar. Thank you for your cooperation.

How to Register

DEADLINE TO REGISTER FOR THIS WEBINAR IS 4:30 PM CENTRAL ON MONDAY, SEPTEMBER 23, 2019.

Register Online

Credit card required for online registration.

To register for this webinar:

  • Go to the Online Registration page.
  • Locate the "Understanding Trauma-Informed Approaches in Public Libraries" webinar under the September 2019 header.
  • Select the "Register" link next to the webinar title.
  • You will need to enter your ALA ID and password. If you do not have an ALA ID and password, you will be asked to create one.

Please note: Once your registration is processed, you will receive a receipt/confirmation email containing additional information about accessing the webinar on the day of the event.

Register by Mail/Fax

To register with a purchase order or by mail for this webinar, download the registration form (PDF, 1 pg.). Complete the form and submit it with your purchase order, or with a check. Faxing/mailing instructions are on the form. Faxed or mailed registration forms must be received by the posted registration deadline (above). Forms received after the deadline will not be processed. Please note: Once your registration is processed, you will receive a receipt/confirmation email containing additional information about accessing the webinar on the day of the event.

Accommodations

If you have a physical or communication need that may affect your participation in this webinar, please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752) at least two weeks prior to the webinar. Without prior notification of need, we cannot attempt to provide appropriate accommodations.

Personal Data Notification

As a webinar registrant, you will receive follow-up correspondence from PLA specifically related to this webinar (including, but not limited to, instructions for accessing both the live webinar and its archived recording) as well as information about other PLA programs and resources. You may also receive relevant messages from our webinar partner or sponsor (if any). PLA will not sell this webinar’s registration list to any other outside parties. If a webinar sponsor chooses to communicate with you by e-mail, they are obligated to provide you with an opportunity to opt-out from future e-mails in compliance with the CAN-SPAM Act of 2003.

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Tech Requirements

This webinar will be presented using the Zoom platform. Please review Zoom technical requirements and support information, and test your connection.

Once you've joined the webinar, there are two ways to connect your audio: via computer (VoIP) or via telephone. No microphone is required. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by telephone via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.

Credits or CEUs

PLA does not award credit hours, or CEUs, but will provide a boilerplate certificate of completion for this webinar, which registrants—individuals and groups—can personalize as needed.

Contact

Questions about this webinar? Please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752).