- 2:00 PM-3:00 PM (Eastern)
- 1:00 PM-2:00 PM (Central)
- 12:00 PM-1:00 PM (Mountain)
- 11:00 AM-12:00 PM (Pacific)
This webinar—the third in a series—will dive into how a trauma-informed service philosophy can reduce harm for library staff and patrons. Panelists will address specific scenarios and help participants begin to use trauma-informed concepts to address concerns before they arise and when they arise. By incorporating concepts and research covered in the first two webinars, attendees will learn how to look through a trauma-informed lens and will gain ideas to consider when approaching an interaction. Webinar registrants will receive a form to describe specific scenarios they might like the group to address; the webinar will aim to address roughly 4–5 attendee-submitted scenarios.
In this latest installment in the series, members of the PLA Social Worker Task Force continue to explore trauma-informed services at the library. Previous webinars in the series have looked at what a trauma-informed approach is and why it is important; this webinar will focus on how to implement a trauma-informed approach. However, each webinar is designed to stand alone, so attendance at the previous webinars in the series is not a prerequisite.
At the conclusion of this webinar, participants will be able to:
- Understand trauma-informed considerations;
- Understand the concept of harm-reduction and how trauma-informed considerations can reduce harm;
- Use grounding techniques when approaching an interaction; and
- Practice taking all learned information and forming a trauma-informed approach.
Who Should Attend
Public librarians at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.
Jean Badalamenti, MSW, is DC Public Library’s health and human services assistant manager, working in the service design and engagement office. Since 2014, she has been developing programs, creating partnerships, and training DCPL staff to support customers experiencing homelessness. Jean's most recent project equips DCPL staff with dialogue facilitation skills that support the public library as center for civic engagement and community dialogue.
Leah Esguerra, LMFT, is a California-licensed marriage and family therapist. She is the nation’s first full-time library social worker with San Francisco Public Library. Leah manages the SFPL social service program, which consists of six health and safety associates (HASAs) who are library outreach workers with lived experience with homelessness.
Elissa Hardy, LCSW is the community resource manager at the Denver Public Library in Colorado. This department consists of three other social workers and six peer navigators. The team supports and builds relationships with customers experiencing life challenges and assists them in navigating community resources to achieve their goals and improve quality of life; provides training for library staff; and engages the community in solutions in addressing social injustice.
Debra Keane, LCSW, is the social work coordinator for Jefferson County Public Library. Her role includes connecting patrons to community resources; providing training for staff on issues related to homelessness, trauma, mental health and substance misuse, and providing leadership for the library system on meeting the needs of the community. She received her MSW from the University of Illinois and is a licensed clinical social worker (LCSW) in Colorado.
Tiffany Russell is the social services manager at the Niles (MI) District Library. She received her MSW from Western Michigan University. Tiffany oversees the Social Workers in Rural and Small Libraries (SWIRSL) program, a grant-funded project, which provides patrons with information, referrals, and resources, as well as develops collaborative relationships with local social service agencies. Additionally, the SWIRSL program provides information and training for library staff on various topics. The program provides social work interns to six other public libraries in Southwest Michigan. Tiffany was the recipient of the Field Instructor of the Year award for Western Michigan University’s School of Social Work–Southwest Campus in 2019.
|Individual – PLA Personal Member||$43.00|
|Individual – ALA Personal Member||$59.00|
|Individual – Nonmember||$59.00|
*For purposes of group registration, a group is defined as people gathered together at one access point to participate in the live webinar broadcast.
The registration fee includes access to the archived recording of the webinar for one year. If you register for the live webinar as an individual, then your access to the archived recording is for you alone. If you wish to share the archived recording with multiple people—viewing either on an individual basis or gathered together at one access point—then you must register for the live webinar at the group rate. Neither individual nor group registration includes permission to rebroadcast or redistribute this webinar. Thank you for your cooperation.
How to Register
DEADLINE TO REGISTER FOR THIS WEBINAR IS 4:30 PM CENTRAL ON TUESDAY, DECEMBER 17, 2019.
Credit card required for online registration.
To register for this webinar:
- Go to the Online Registration page.
- Locate the "Applying Trauma-Informed Concepts to Reduce Harm" webinar under the December 2019 header.
- Select the "Register" link next to the webinar title.
- You will need to enter your ALA ID and password. If you do not have an ALA ID and password, you will be asked to create one.
Please note: Once your registration is processed, you will receive a receipt/confirmation email containing additional information about accessing the webinar on the day of the event.
Register by Mail/Fax
To register with a purchase order or by mail for this webinar, download the registration form (PDF, 1 pg.). Complete the form and submit it with your purchase order, or with a check. Faxing/mailing instructions are on the form. Faxed or mailed registration forms must be received by the posted registration deadline (above). Forms received after the deadline will not be processed. Please note: Once your registration is processed, you will receive a receipt/confirmation email containing additional information about accessing the webinar on the day of the event.
If you have a physical or communication need that may affect your participation in this webinar, please contact us at firstname.lastname@example.org or 800-545-2433 ext. 5PLA (5752) at least two weeks prior to the webinar. Without prior notification of need, we cannot attempt to provide appropriate accommodations.
Personal Data Notification
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This webinar will be presented using the Zoom platform. Please review Zoom technical requirements and support information, and test your connection.
Once you've joined the webinar, there are two ways to connect your audio: via computer (VoIP) or via telephone. No microphone is required. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by telephone via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.
Credits or CEUs
PLA does not award credit hours, or CEUs, but will provide a boilerplate certificate of completion for this webinar, which registrants—individuals and groups—can personalize as needed.