Using Project Outcome Data to Improve & Support Library Programming

Thursday, 10/19/2017
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Project Outcome: Measuring the True Impact of Public Libraries logoThe Public Library Association (PLA) is partnering with the American Library Association (ALA) Public Programs Office to present this webinar on the benefits of using outcome data to improve and support library programming. PLA’s Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple, standardized surveys and an easy-to-use process for measuring and analyzing outcomes.

Learn how to use Project Outcome data for programming decisions and improvements, funding requests, measuring against strategic priorities, and advocating for the impact your programs and services have on the community. Participants will hear real library examples and have the opportunity to ask questions.

Learning Outcomes

At the conclusion of this webinar, participants will:

  • Understand what is included in the Project Outcome toolkit and how it works;
  • Know how other libraries are using resulting outcome data for program improvements and more; and
  • Be able to apply what they learned to their library programs and services.

Who Should Attend

This webinar is open to everyone interested in outcome measurement, but will be aimed at programming librarians and library staff in charge of programmatic decision-making. If you would like to enroll in Project Outcome in advance of the webinar, please do so at www.projectoutcome.org.

Instructors

Emily PlagmanEmily Plagman is the project manager for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, overseeing its development and implementation. Prior to joining PLA, Emily worked as a project manager at the Chicago Metropolitan Agency for Planning on an energy efficiency grant. Emily received her Master’s in International Public Affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her Bachelor’s in Political Science at Marquette University.


Samantha LopezSamantha Lopez is the project coordinator for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, providing coordination, content, and user support. Prior to joining PLA, Samantha worked as a membership coordinator for the Teamsters Local Union No. 703, where she provided dues and benefits support for members while also managing the Local’s website. Samantha received her Master’s in English Literature from the University of Illinois at Chicago and her Bachelor’s in English Literature from the University of Illinois at Urbana-Champaign.


Registration

Cost

THIS WEBINAR IS FREE, BUT REGISTRATION IS REQUIRED AND SPACE IS LIMITED. You can register for this webinar until it begins, or until space is no longer available, whichever comes first. Please do not register unless you are sincere about attending the live webinar. Space is limited, and signing up and not attending may deprive someone else of the opportunity. Thank you for your cooperation.

How to Register

REGISTER NOW! On the next screen you'll click "Register" to continue the online registration process.

Project Oucome webinar WebEx registration screenshot


If you have a physical or communication need that may affect your participation in this webinar, please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752) at least two weeks prior to the registration deadline above. Without prior notification of need, we cannot attempt to provide appropriate accommodations.

Archived Recording

If you're unable to register for this webinar, an archived recording will be freely available typically within 1–3 business of the live event. Visit PLA On-Demand Webinars for more information.

Tech Requirements

This webinar will be presented using the WebEx Event Center platform. You may listen to the audio portion of the webinar via your computer's speakers, headphones plugged into your computer's audio jack or USB port; or by dialing in with your telephone (your carrier's charges may apply) or Skype (by following the process outlined by Skype to place calls to land lines). We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar. Groups will also want to have speakers or a sound system capable of amplifying the webinar audio for the entire room. No microphone is required.

PLEASE NOTE: PLA provides its webinar audio through voice over IP (VoIP), which means the sound comes through speakers or headphones plugged into your computer. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by teleconference via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.

Credits or CEUs

PLA does not award credit hours, or CEUs, but will provide a boilerplate certificate of completion for this webinar, which registrants—individuals and groups—can personalize as needed.

Contact

Questions about this webinar? Please contact us at info@projectoutcome.org or 800-545-2433 ext. 5857.