Developing Truly Effective Performance Evaluations

PLA 2016 Rewind: Post-Conference Webinar Series On-Demand logoHow do we move from a scattershot evaluation process which nearly everyone dreads to one that effectively resolves issues and motivates employees to stretch with full managerial support? The Toledo-Lucas County (Ohio) Public Library has developed a hybrid evaluation process that achieves these goals yet remains flexible enough to work for all employees. Based on a plank of its new Strategic Plan in which the library seeks to “foster a culture of innovation and leadership,” the new instrument is a fillable form and includes space for employee input and mutually agreed upon performance goals. It has become a great career development and customer service training tool that also develops managerial and teamwork skills.

By creating a “bank” of SMART goals, and instituting a peer review process for draft evaluations, managers and staff are living the institutional values of being innovative, accountable, objective, and collaborative. The Toledo-Lucas County Public Library is excited to share new ideas its staff has developed on a topic that is often overlooked at conferences. Most people dread evaluations; this library has worked hard to make them inspirational and effective. Hear their story and see what they’ve developed.

This archived webinar was originally presented on September 7, 2016, as the first in the three-webinar PLA 2016 Rewind: Post-Conference Webinar Series with "Beyond Bilingual Storytime and ESL: Digging Deeper into Your Spanish Speaking Community" and "Designing Spaces for People, Not Collections."

Running time: 58 minutes

Takeaways

At the conclusion of this on-demand webinar, participants will:

  • Be inspired by new ideas for performance reviews;
  • Know about an innovative, collaborative process to develop useful evaluation tools and methods; and
  • Have concrete examples of effective ways of evaluating traditional and non-traditional work.

Who Should Attend

All public library staff—the TLCPL process included input from front line staff, middle managers, and administrators.

Instructors

Amy HartmanAmy Hartman is the adult materials collection development librarian for the Toledo Lucas County Public Library and chairperson of the Association of Public Library Employees (APLE), the labor union that represents the system's librarians and non-managerial professional staff. Improving communication and accountability on all levels, and innovative staff collaboration and engagement are among her primary motivations. She is an avid board gamer, passionate about reader's advisory, and tends to look ridiculous in hats.


Meg DelaneyMeg Delaney is the Main Library manager for the Toledo-Lucas County Public Library. She oversees Main’s six public service departments, coordinates several system-wide initiatives, and is part of TLCPL’s public services administrative team. Meg holds an MILS from the University of Michigan and has worked in public libraries in Michigan and Ohio. Goal setting, employee motivation, and community engagement are central to her daily work.


Registration

Cost

Individual

  • $28 each (less 10% discount for ALA/PLA members)

Group

  • $119 each (less 10% discount for ALA/PLA members)

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Preview

This preview is limited to a brief portion near the beginning of the recording and does not include full on-demand webinar content. To register and access the full content, follow the instructions below.

How to Register

Purchase from the ALA Store:

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

The purchase of this on-demand webinar will include instructions and a password to access the archived recording of the webinar. You'll have access to the on-demand webinar for one year from date of purchase.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

Tech Requirements

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We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar recording. Groups will also want to have speakers capable of amplifying the webinar audio for the entire room.

Credits or CEUs

PLA does not award certificates of completion, credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org, or call 800-545-2433 ext. 5PLA.