These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.
So, your library has discovered bed bugs in your facility or collections. Or maybe your library is lucky and hasn't yet had a bed bug introduction, but you’d like to be prepared if and when that introduction happens, so you’re not trying to have months' worth of policy discussions in a few hours or days. This on-demand webinar will provide everything you need to know, from identifying bed bugs, to ways they are introduced into the library, to treatment and mitigation options that will help you protect your library's facilities and collections on a daily basis. — PREVIEW AVAILABLE
Learn how to make any weeding project a public relations dream! In this on-demand webinar, Holly Hibner and Mary Kelly discuss communication, transparency, and timing. Get the staff and patrons on board, be clear with your weeding plan, and set a pace that allows for careful decision making. They also talk about how to dispose of weeded materials properly and respectfully. No one wants their library in the headlines for a weeding fiasco, so learn how to weed smart! — PREVIEW AVAILABLE
The first in a series of three webinars designed to help you turn your Project Outcome results into action. This on-demand webinar focuses on developing an understanding of how to parse your survey results and develop strategies for potential uses. Deeply engaging with your data is a key first step. It was followed by Project Outcome Survey Results: Effective Communication Strategies and Project Outcome: An Integral Part of the Planning Process.
We often hear about "skilled volunteerism" but what does it mean and how can it help to build capacity in your library? How do you plan for and recruit skilled volunteers? What changes might you need to make to your traditional volunteer services to be successful with skilled volunteers? During this webinar, participants will hear from libraries who have been participating in the "Get Involved: Powered by Your Library" volunteerism initiative. Learn about their successes and how to plan your next move. — PREVIEW AVAILABLE
For the first time in American history, we have four different generations working and volunteering side by side. Discover the key characteristics of these four generations and explore new strategies for making the most out of age diversity. What motivates each generation? What types of recognition resonate with each generation? What strategies can you put in place to avoid conflict between generations? Leave the webinar with tools they can begin to use immediately to help bridge the work place generation gap.
If your heart starts to palpitate at the thought of writing a marketing plan, this on-demand webinar will help ease the pain. You’ll learn which steps in a marketing plan are critical to success and get to know the difference between marketing, promotion, publicity, outreach, and public relations so that you can clearly communicate your goals. Find out how to combine market research, a target audience, customized messages, and strategic outreach into a knockout plan, all while incorporating your library’s special brand and importance to the community.
As free, public institutions, libraries welcome all. This founding principle is a wonderful quality; however it can also leave staff vulnerable to encountering difficult and sometimes dangerous individuals. This on-demand webinar discusses violence risk factors in terms of both customers and employees and helps enhance situational awareness skills. Learn about warning signs of risk and potential aggression; as well as verbal diffusion strategies and actions to prepare for and react to active shooter incidents. — FREE
Think about the greatest bosses you’ve ever known. Hard to believe, but they all started as uncertain, unpolished new supervisors at some point. While it takes a certain type of person to become a great boss, it also takes something else along the way—help. Trust, support, mentoring, training, patience, and modeling are just some of the things new supervisors need to become successful. This two-part on-demand webinar outlines just how to find that help and use it to achieve growth.
The first step of library growth and support organization success is forming a good plan. This on-demand webinar focuses on the importance of having a plan and how to get started developing one. Instructor Sue Hall discusses Rapid Results Planning, which is a stakeholder-driven process that can lead to great results. Learn who should participate in strategic planning, what today’s strategic plan looks like, and how to implement a strategic plan. From the Friends and Foundation side, development planning is the best way to ensure that your organization establishes and achieves its goals.
Friends groups and Foundations are more critical than ever in providing support for libraries. Learn about the roles and responsibilities of each of these fundraising organizations including best practices for each and their distinct activities. This on-demand webinar addresses how to build strong relationships between the two organizations and covers topics such as building strong boards, the different fundraising activities for Friends and Foundations, the role of advocacy, and the importance of maintaining good communications with your library director. — PREVIEW AVAILABLE