On-Demand Webinars

Administration/Leadership

These on-demand webinars are listed from most recent to oldest. Free on-demand webinars in this topic are denoted with a green “Free!” icon below the title. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.

 

On-DemandWebinar
The mission of every public library centers around providing access to information and services to everyone who visits its branches; but increasingly patrons are interacting with libraries through apps, social media, and websites. Is your library’s digital front door as easy to enter as your physical one? Are there virtual obstacles that make your library less inviting to visitors with limited abilities?
On-DemandWebinar
Find yourself working remotely these days? Or perhaps you already do work remotely but are looking for a way to amp up your online delivery game? In this on-demand session, Dr. Steve Yacovelli shares his best practices for both creating and delivering stellar online meeting content. From creating your visuals and story for your audience to delivering your message live to your audience, these tips will make anyone wanting to polish their webinar delivery shine like a superstar.
On-DemandWebinarFree!
As libraries are expanding their online efforts in response to COVID-19, library and program outcomes should also shift in order to build the strongest and most impactful instruction. In-person opportunities often bring with them advantages of seeing patrons reactions to learning and subsequent micro-improvements that can be made to improve a program. Without “seeing” a full room, presenters are more limited in their ability to understand how participants are responding.
On-DemandWebinarFree!
This on-demand webinar will help viewers understand how social media listening tools like social dashboards can be used to gather insights on a local community’s reaction to isolation and self-quarantine during the coronavirus pandemic. Also learn to use these insights to adjust services and plan programs that address active community needs.
On-DemandWebinarFree!
PLA is committed to providing information on the rapidly evolving situation with COVID-19 to PLA members and others working in public libraries. This series of free webinars, originally presented March 26–April 23, 2020, featured updates on the current status of the pandemic, examples of how libraries are dealing with closures and serving their communities virtually, and opportunities to share and learn from each other.
On-DemandWebinar
Libraries are for everyone. Learn why and how developing programs for patrons with intellectual, cognitive, and/or developmental disabilities will benefit your library. This session discusses how to structure such programs and offer a range of content for audiences from children to adults. Librarians can offer these programs without advanced specialized education; community members and families will respond with enthusiasm and gratitude. Make your library programs for everyone, too. Originally presented as part of the PLA 2020 Virtual Conference on February 28, 2020.
On-DemandWebinar
Libraries in suburban communities are seeing a rise in homelessness, and many staff are unprepared to handle the needs of this population. We look at situations that have occurred at Mid-Continent (Missouri) Public Library and steps that we took to train staff in ways to serve the needs of this demographic, from locating social services resources to de-escalation techniques. We discuss easy to implement training and techniques for libraries of all sizes. Originally presented as part of the PLA 2020 Virtual Conference on February 28, 2020.
On-DemandWebinar
What's "the future of reference?" Whether it's renaming the department, ditching encyclopedias, or combining service desks, many libraries are asking this. In Brookline, Massachusetts, part of the answer has been building an increased understanding of technology and empowering staff members to take on troubleshooting themselves. The library's technology staff is freed up to tackle larger issues, other team members benefit from quicker solutions to problems, and patrons benefit from the skills and patience developed among staff.
On-DemandWebinar
Many libraries have eliminated late fines. When Saint Paul (Minnesota) Public Library took the plunge, we led with our values to produce a comprehensive, transparent internal and external communications plan that boldly proclaimed our intent and celebrated our success. Learn how we moved from public awareness to unabashed marketing; how the media took up the cause; and the many touch points and communications tactics we used to bring staff members, stakeholders, policymakers, and community members along. Originally presented as part of the PLA 2020 Virtual Conference on February 27, 2020.
On-DemandWebinar
Do you thrive on change and want to pioneer bold new visions of what public libraries can be? Learn how to build a process for intentional innovation and experimentation at your library. Hear about how Arapahoe Libraries in Colorado designated their Castlewood branch as a place where library users and staff collaborate to experiment with new ways of using the public library. Whether the experiments succeed or fail, the goal is to evolve with your community. Originally presented as part of the PLA 2020 Virtual Conference on February 27, 2020.