Reference & User Services Assn.

Self-PacedeCourseAttendance Cert.
Do you wish you felt more confident when faced with a business reference question? Want to demystify SIC and NAICS codes, ROI and 10k's? Then Business Reference 101 is for you! This four-week, Web-based professional development course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources but who do not work with them often enough to build expertise.
Live
Interested in partnering with faculty and other user groups for creating digital humanities projects? This webinar demonstrates how librarians can form successful partnerships with their user groups and play an active role in digital humanities projects. Audience will gain an understanding of the various ways in which librarians can engage in such projects.
Self-PacedeCourseAttendance Cert.
Genealogy 101 is aimed at reference staff with little or no experience in genealogy, and will provide tools for assisting patrons with family history research. The goal of the class is to give students confidence and skill in assisting family history researchers.
Self-PacedeCourseAttendance Cert.
This online course will provide new interlibrary loan (ILL) practitioners and those that need a refresher with a broad overview of interlibrary loan (ILL) policies, procedures, and practices. Participants will learn standard practices, gain an overview of emerging trends, and practice writing policies for interlibrary borrowing and lending.
Self-PacedeCourseAttendance Cert.
Students will learn to use the Instructional Design Process and apply it effectively to library instruction which includes: indentifying instructional problems, learner analysis, task analysis, defining instructional objectives, sequencing content, identifying instructional strategies, message design, instructional delivery, and evaluation instruments. This course will utilize the Morrison, Ross, and KEMP Instructional Design Model.
Self-PacedeCourseAttendance Cert.
This course will introduce library practitioners to empirically sound approaches to learner-centered teaching that can be applied to creating effective reference and instruction services that maximally facilitate student learning. The first part of the course will be devoted to understanding the current science of how students learn from the perspective of cognitive and educational psychology, and concrete ways that library practitioners can apply this learning to the library context.
Self-PacedeCourseAttendance Cert.
Librarians possess a variety skill sets that translate into instructional design. This course will focus on how librarians can use their talents to: improve collaboration with others; incorporate technologies in the classroom; and implement active learning into learning experiences. Students in this course will engage in interactive activities that reinforce instructional design principles needed to support the emerging roles of the 21st century library that culminates in an action plan they can implement at their institution.
Live
Providing friendly, clear, and helpful service in line with RUSA’s professional guidelines is an essential part of successful library reference. However, in the increasingly popular reference medium of SMS/text messaging, it’s not always easy or clear how to provide both the requested information and the ideal professional service markers. In this webinar, participants will recognize the unique complications of SMS apply learn new strategies to provide the best service possible in this medium.
Self-PacedeCourseAttendance Cert.
Learn how to become more comfortable providing readers' advisory (RA) services. Through practice sessions, learn how to use RA tools, craft annotations, read in genres, articulate appeal, and experiment with methods to offer RA services. Readers' Advisory 101 is tailored for support staff, library technicians, newly hired reference librarians, and those librarians who want to brush up on their skills. The topics covered are introductory in nature. Class segments are geared to cover issues of interest to staff in all types of libraries.
LiveWebinar
This webinar will explore a qualitative assessment method that has been used for understanding wayfinding and space planning in libraries, but deserves consideration in reference and instruction: cognitive mapping. Cognitive mapping allows users to write or draw the library as they know it and experience it. From a user perspective, librarians gain a glimpse into what library users recall and value about the library. This webinar will support dialogue around and provide lessons learned about using cognitive maps to alter reference and instruction practices to meet our library users’ needs.

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