Public Library Association
PLA Facebook Forums offer opportunities for Facebook users to discuss a specific topic with a guest “expert” and other users. They are free, one-hour, interactive events hosted on the PLA Facebook page. Bring your questions and ideas! There is no need to register.
Archived recordings of previous PLA webinars available 24/7 for viewing at your convenience. Available topics include administration/leadership, adult services, advocacy/marketing, collection development/readers' advisory, customer service/staff development, technology, and youth services.
Based on the management concepts delineated in PLA’s bestselling Results Series of publications, the Service Response Workbooks are intended to help library planners identify the many possibilities that exist for matching their services to the unique needs of their communities. These are not traditional online courses and there are no assignments or grades. Instead, they are self-directed online workbooks with tools to assess your current services in a specific area or topic and to identify what would be required to expand those services.
Accidental technology trainers find themselves unexpectedly responsible for technology training—in labs, classrooms, or one-on-one with users or staff. Every library is providing some kind of technology training these days. Even if you are just answering questions “on-the-fly,” an organized approach will result in better service and save time and money.
Turning the Page 2.0 is a FREE library advocacy training course developed and presented by the Public Library Association (PLA) with generous support from The Bill & Melinda Gates Foundation.