Public Library Association

Cyberbullying is a form of online violence affecting many teens and adults. Cyberbullying has been discussed frequently in the popular media, but it is still a misunderstood issue. During this webinar, participants will be provided with a basic overview of cyberbullying, the impact of cyberbullying on victims, current trends in cyberbullying, legal and ethical considerations, and what librarians can do to help.
PLA Facebook Forums offer opportunities for Facebook users to discuss a specific topic with a guest “expert” and other users. They are free, one-hour, interactive events hosted on the PLA Facebook page. Bring your questions and ideas! There is no need to register.
Archived recordings of previous PLA webinars available 24/7 for viewing at your convenience. Available topics include administration/leadership, adult services, advocacy/marketing, collection development/readers' advisory, customer service/staff development, technology, and youth services.
Based on the management concepts delineated in PLA’s bestselling Results Series of publications, the Service Response Workbooks are intended to help library planners identify the many possibilities that exist for matching their services to the unique needs of their communities. These are not traditional online courses and there are no assignments or grades. Instead, they are self-directed online workbooks with tools to assess your current services in a specific area or topic and to identify what would be required to expand those services.
Learn about Project Outcome, PLAs latest field-driven initiative. Project Outcome will help libraries better measure the outcomes of the services they offer to patrons and provide the resources and support to effectively communicate and implement their findings for advocacy, partnership, and planning activities. This interactive webinar will provide insights from the field about measuring outcomes. Presenters will share their experiences piloting Project Outcome’s easy-to-use surveys and discuss future opportunities to enroll.
As a small agency with a big mission, the Federal Trade Commission (FTC) counts on organizations like public libraries to help get information into the hands of people who need it. The FTC is the nation’s consumer protection agency and has created several campaigns, both print and online, to help consumers recognize scams and fraud and deal with them. Come learn how your library can be an important part of “Pass It On,” the FTC’s new scam prevention campaign with tips and tools for older adults in your community.
Turning the Page 2.0 is a FREE library advocacy training course developed and presented by the Public Library Association (PLA) with generous support from The Bill & Melinda Gates Foundation.