Reference, User Services & Library Instruction

Self-PacedeCourseAttendance Cert.
Do you wish you felt more confident when faced with a business reference question? Want to demystify SIC and NAICS codes, ROI and 10k's? Then Business Reference 101 is for you! This four-week, Web-based professional development course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources but who do not work with them often enough to build expertise.
LiveWebinar
Have you ever wanted to create an engaging and educational instructional video, but felt like you didn't have the time, ability, or technology? Are you perplexed by all the moving parts that go into creating an effective tutorial? In this session, Anne Burke and Andreas Orphanides will help to demystify the process, breaking it down into easy-to-follow steps, and provide a variety of technical approaches suited to a range of skill sets. They will cover choosing and scoping your topic, scripting and storyboarding, producing the video, and getting it online.
Live
Interested in partnering with faculty and other user groups for creating digital humanities projects? This webinar demonstrates how librarians can form successful partnerships with their user groups and play an active role in digital humanities projects. Audience will gain an understanding of the various ways in which librarians can engage in such projects.
On-DemandeCourse
Interactions with customers can be some of the most rewarding… and frustrating… experiences of working in a library. Get the right tools to make more of them rewarding. Refresh your customer service skills and reduce work stress with this on-demand webinar featuring instructor Cheryl Gould, library training consultant. Cheryl defines the three elements of customer service interactions and shows how they can successfully engage in each part—resulting in more successful and positive customer (and staff) experiences. — PREVIEW AVAILABLE
On-DemandWebinarFree!
Wondering where to get clear, practical answers to your intellectual freedom questions? On a special episode of the never before broadcast talk show, IF LIVE, we explore the new and useful features of the ‘fresh off the press’, 9th edition Intellectual Freedom Manual. Hear contributors to the manual talk about the best parts of this book and what it can do for you. All attendees will receive a coupon to purchase the 9th edition Intellectual Freedom Manual at a discounted price and one lucky winner will win a FREE COPY.
Self-PacedeCourseAttendance Cert.
This online course will provide new interlibrary loan (ILL) practitioners and those that need a refresher with a broad overview of interlibrary loan (ILL) policies, procedures, and practices. Participants will learn standard practices, gain an overview of emerging trends, and practice writing policies for interlibrary borrowing and lending.
Attendance Cert.
In this course, students will become familiar with major free sources of economic data in four categories: • United States macro and regional data • International and trade data • Financial data • Special areas, including energy, transportation, agriculture, social welfare, education.
Self-PacedeCourseAttendance Cert.
Students will learn to use the Instructional Design Process and apply it effectively to library instruction which includes: indentifying instructional problems, learner analysis, task analysis, defining instructional objectives, sequencing content, identifying instructional strategies, message design, instructional delivery, and evaluation instruments. This course will utilize the Morrison, Ross, and KEMP Instructional Design Model.
Self-PacedeCourseAttendance Cert.
This course will introduce library practitioners to empirically sound approaches to learner-centered teaching that can be applied to creating effective reference and instruction services that maximally facilitate student learning. The first part of the course will be devoted to understanding the current science of how students learn from the perspective of cognitive and educational psychology, and concrete ways that library practitioners can apply this learning to the library context.
Self-PacedeCourseAttendance Cert.
Librarians possess a variety skill sets that translate into instructional design. This course will focus on how librarians can use their talents to: improve collaboration with others; incorporate technologies in the classroom; and implement active learning into learning experiences. Students in this course will engage in interactive activities that reinforce instructional design principles needed to support the emerging roles of the 21st century library that culminates in an action plan they can implement at their institution.

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