Reference, User Services & Library Instruction

Is helping residents in your community to Be Informed Citizens a service priority in your library now? Do you think it may become a service priority in the future? What types of services and programs might you provide to support this priority? In this PLA Service Response Workbook you will find tools to assess your current services in this area and to identify what would be required to expand those services.
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This webinar will allow participants to enter the world of library programming, planning and networking with the user community and stakeholders in an effort to increase the visibility of the library, the many layers of services, and the librarians themselves who can offer expertise to subject disciplines all through creative programming. Whether you are a "Muggle," a companion to a "time lord," or an interviewee who wants to turn the tables and ask the hiring committee questions, this webinar will give you a view of the programming Universe from the University of Cal Poly Pomona.
Is helping residents in your community Build Successful Enterprises a service priority in your library now? Do you think it may become a service priority in the future? What types of services and programs might you provide to support this priority? In this PLA Service Response Workbook you will find tools to assess your current services in this area and to identify what would be required to expand those services. Provide your business owners and non-profit organization, directors and their managers with the information they need to develop and maintain strong, viable organizations.
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The library can be an important center of community for Latino immigrants. This on-demand webinar helps you maximize the potential of your library to connect with and provide services for Spanish-speaking patrons. Instructor Loida Garcia-Febo presents tips about blending emerging technologies and social media with in-person services such as programming and reference in order to build a library community that welcomes and assists Spanish speakers. She provides successful service examples from libraries in the U.S., Mexico, Colombia, and other countries.
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Do you wish you felt more confident when faced with a business reference question? Want to demystify SIC and NAICS codes, ROI and 10k's? Then Business Reference 101 is for you! This four-week, Web-based professional development course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources but who do not work with them often enough to build expertise.
Is helping residents in your community to celebrate diversity a service priority in your library now? In this PLA Service Response Workbook you will find tools to assess your current services in this area and to identify what would be required to expand those services.
Is helping residents in your community to Connect to the Online World a service priority in your library now? Do you think it may become a service priority in the future? What types of services and programs might you provide to support this priority? In this PLA Service Response Workbook you will find tools to assess your current services in this area and to identify what would be required to expand those services.
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NOTE: This past webinar has now been archived. Access to the recording can be purchased; please see How to Register below for more details. The ALA Ethnic and Multicultural Information Exchange Round Table (EMIERT) continues its quarterly webinar series with a discussion of using the Coretta Scott King Book Awards titles from 1-2p.m. CST on Wednesday, February 5, 2014.
Is helping parents and caregivers in your community to Create Young Readers a service priority in your library now? Do you think it may become a service priority in the future? What types of services and programs might you provide to support this priority? In this PLA Service Response Workbook you will find tools to assess your current services in this area and to identify what would be required to expand those services.
As the Digital Learning Librarian at Carnegie Library of Pittsburgh, Corey Wittig knows what it takes to build an effective, popular lab, and he’ll share his knowledge with you in this comprehensive, two-part workshop.

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