Reference, User Services & Library Instruction

On-demand webinars are archived recordings of previous PLA webinars available 24/7 for viewing at your convenience.
Learn how to become more comfortable providing readers' advisory (RA) services. Through practice sessions, learn how to use RA tools, craft annotations, read in genres, articulate appeal, and experiment with methods to offer RA services. Readers' Advisory 101 is tailored for support staff, library technicians, newly hired reference librarians, and those librarians who want to brush up on their skills. The topics covered are introductory in nature. Class segments are geared to cover issues of interest to staff in all types of libraries.