Reference, User Services & Library Instruction

Self-PacedeCourseAttendance Cert.
Course instructor Melissa Mallon will guide you through the steps of designing an authentic lesson and assessment plan.
Self-PacedeCourseAttendance Cert.
Ideal for those without previous experience, in this eCourse, librarian and ASL interpreter Kathy MacMillan will use readings, multimedia resources, and online discussion boards to introduce basic ASL vocabulary and grammar appropriate for use in a library setting.
Self-PacedeCourseAttendance Cert.
Are you new to the reference desk? The ability to provide reference services is a valuable skill for every librarian, but proper training is essential. Basic Reference Skills for Non-Reference Librarians is a full-online course designed to help librarians who have never done reference work get up to speed.
Self-PacedeCourseAttendance Cert.
Do you wish you felt more confident when faced with a business reference question? Want to demystify SIC and NAICS codes, ROI and 10k's? Then Business Reference 101 is for you! This four-week, Web-based professional development course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources but who do not work with them often enough to build expertise.
LiveWebinar
Have you ever wanted to create an engaging and educational instructional video, but felt like you didn't have the time, ability, or technology? Are you perplexed by all the moving parts that go into creating an effective tutorial? In this session, Anne Burke and Andreas Orphanides will help to demystify the process, breaking it down into easy-to-follow steps, and provide a variety of technical approaches suited to a range of skill sets. They will cover choosing and scoping your topic, scripting and storyboarding, producing the video, and getting it online.
LiveWebinar
In this new workshop, Mark Aaron Polger and Amy F. Stempler, library professionals who’ve conducted a four yearlong study at the College of Staten Island, CUNY that involved an extensive signage audit and replacement project, will provide you with the top ten tips to follow when preparing new signage for your library.
Live
Interested in partnering with faculty and other user groups for creating digital humanities projects? This webinar demonstrates how librarians can form successful partnerships with their user groups and play an active role in digital humanities projects. Audience will gain an understanding of the various ways in which librarians can engage in such projects.
Self-PacedeCourseAttendance Cert.
This eCourse will explore the service design methodology as a valuable toolkit that librarians and administrators can use to assess, revise, and create library services, spaces, and workflows.
LiveWebinar
Information literacy expert Sarah Steiner will show you how five minutes of skilled, targeted assessment is all you need to give you a precise understanding of students’ needs, learning, and retention.
LiveWebinar
In this workshop, Dan Freeman, ALA Publishing eLearning Solutions' Director, will give you the information you need to run effective, productive webinars that fit your needs and budget.

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