Reference, User Services & Library Instruction

Genealogy 101 is aimed at reference staff with little or no experience in genealogy, and will provide tools for assisting patrons with family history research. The goal of the class is to give students confidence and skill in assisting family history researchers.
During this six week course, we'll demystify and decode medical terminology then learn the basics of evidence-based biomedical literature searching. We'll learn how to systematically evaluate a health website then look at some the best of best sites for medical, pharmaceutical and drug information.
In this ACRL e-learning course, learn about state-of-the-art of online teaching and learning technology and its applications.
On-demand webinars are archived recordings of previous PLA webinars available 24/7 for viewing at your convenience.
Learn how to become more comfortable providing readers' advisory (RA) services. Through practice sessions, learn how to use RA tools, craft annotations, read in genres, articulate appeal, and experiment with methods to offer RA services. Readers' Advisory 101 is tailored for support staff, library technicians, newly hired reference librarians, and those librarians who want to brush up on their skills. The topics covered are introductory in nature. Class segments are geared to cover issues of interest to staff in all types of libraries.