Reference, User Services & Library Instruction
Do you wish you felt more confident when faced with a business reference question? Want to demystify SIC and NAICS codes, ROI and 10k's? Then Business Reference 101 is for you! This four-week, Web-based professional development course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources but who do not work with them often enough to build expertise.
Clone of Yes, You Can Video: A how-to guide for creating high-impact instructional videos without tearing your hair out
Have you ever wanted to create an engaging and educational instructional video, but felt like you didn't have the time, ability, or technology? Are you perplexed by all the moving parts that go into creating an effective tutorial? In this session, Anne Burke and Andreas Orphanides will help to demystify the process, breaking it down into easy-to-follow steps, and provide a variety of technical approaches suited to a range of skill sets. They will cover choosing and scoping your topic, scripting and storyboarding, producing the video, and getting it online.
Interested in partnering with faculty and other user groups for creating digital humanities projects? This webinar demonstrates how librarians can form successful partnerships with their user groups and play an active role in digital humanities projects. Audience will gain an understanding of the various ways in which librarians can engage in such projects.
Interactions with customers can be some of the most rewarding… and frustrating… experiences of working in a library. Get the right tools to make more of them rewarding. Refresh your customer service skills and reduce work stress with this on-demand webinar featuring instructor Cheryl Gould, library training consultant. Cheryl defines the three elements of customer service interactions and shows how they can successfully engage in each part—resulting in more successful and positive customer (and staff) experiences. — PREVIEW AVAILABLE
Wondering where to get clear, practical answers to your intellectual freedom questions? On a special episode of the never before broadcast talk show, IF LIVE, we explore the new and useful features of the ‘fresh off the press’, 9th edition Intellectual Freedom Manual. Hear contributors to the manual talk about the best parts of this book and what it can do for you. All attendees will receive a coupon to purchase the 9th edition Intellectual Freedom Manual at a discounted price and one lucky winner will win a FREE COPY.
This online course will provide new interlibrary loan (ILL) practitioners and those that need a refresher with a broad overview of interlibrary loan (ILL) policies, procedures, and practices. Participants will learn standard practices, gain an overview of emerging trends, and practice writing policies for interlibrary borrowing and lending.
In this course, students will become familiar with major free sources of economic data in four categories: • United States macro and regional data • International and trade data • Financial data • Special areas, including energy, transportation, agriculture, social welfare, education.
Students will learn to use the Instructional Design Process and apply it effectively to library instruction which includes: indentifying instructional problems, learner analysis, task analysis, defining instructional objectives, sequencing content, identifying instructional strategies, message design, instructional delivery, and evaluation instruments. This course will utilize the Morrison, Ross, and KEMP Instructional Design Model.
This course will introduce library practitioners to empirically sound approaches to learner-centered teaching that can be applied to creating effective reference and instruction services that maximally facilitate student learning. The first part of the course will be devoted to understanding the current science of how students learn from the perspective of cognitive and educational psychology, and concrete ways that library practitioners can apply this learning to the library context.
Providing friendly, clear, and helpful service in line with RUSA’s professional guidelines is an essential part of successful library reference. However, in the increasingly popular reference medium of SMS/text messaging, it’s not always easy or clear how to provide both the requested information and the ideal professional service markers. In this webinar, participants will recognize the unique complications of SMS apply learn new strategies to provide the best service possible in this medium.