Service Delivery in Libraries

ALA offers a variety of continuing education classes to help librarians and library workers stay current with new developments in service delivery to patrons. Our courses will help you hone your skills on a range of topics from designing interactive programs for children or young adults, to conducting an effective reference interview to preparing a disaster response plan for your collection. No matter what your area of expertise or level of knowledge, we offer a course to help you continue to develop and grow in the profession.

About Online Learning at ALA

ALA is committed to providing access to online learning about the fundamentals, advances, trends, and hot topics in the practice of librarianship. 

What is Online Learning? Education delivered via a computer, using the internet via a web-browser, and perhaps another software for coursework, video or audio files. It may occur once or at regular intervals over several weeks, be downloadable anytime, or require a reservation to participate. The many options for online education are available throughout ALA Online Learning. 

When you select a topic, you will see a list of titles that may be available as e-forums, webinars, courses, or recorded webcasts.  Clicking on the title will take you to details about the online learning opportunity, such as date, time, instructor, and fees. New ALA Online Learning offerings are being developed all the time, so if you do not see what you need, or if you have questions about this page or ALA Online Learning, please contact onlinelearning@ala.org