Marketing & Public Relations

Attendees will have an opportunity to ask questions pertaining to advocacy issues at their library, as well as learn what resources are available to help make the case for libraries.
YALSA's Badges for Learning provide a new way for librarians and library workers to gain skills and demonstrate their expertise to employers. These badges are for any school or public library staff member working with teens. The lessons completed in order to earn a badge help staff gain the skills they need to successfully work with adolescents and provide a visual way to show what skills a particular staff member has gained.
NOTE: This past webinar has now been archived. Access to the recording can be purchased. During the webinar, Kristin Pekoll and Millie Davis will focus on ways to prepare your colleagues who may not be as familiar with the First Amendment’s right to read and the censorship that is still happening in our country.
How can you improve your patrons’ e-book experience at your library? This on-demand webinar looks at library customer service related to e-books. Presenters detail ways to improve your library’s website in order to optimize the e-book lending experience; discuss ideas for improving the e-book experience inside the library; give an overview of e-book programming ideas from different libraries; and share proven marketing ideas. — PREVIEW AVAILABLE
Diane McNutt and Jane Light, Silicon Valley Reads, will describe this library’s "one book-one community" program in Santa Clara (Calif.) County. Its 2012 program, "Muslim and American -Two Perspectives," featured two books written by American Muslims, ("The Muslim Next Door" by Sumbul Ali-Karamali and "The Butterfly Mosque" by G. Willow Wilson). More than 100 programs were presented, including author readings, panel discussions, films, an open house evening at a local mosque and an art exhibit.
Frontline library advocates work at all levels in all types of libraries—public, academic, school and special—and are the internal/external face and voice of the library. They can tell the library’s story and deliver the library’s message at their comfort level and with people they know best. Because every staff member is the face of the library to his/her respective community, each infl uences what the community knows and thinks about the library; and all librarians and library staff are perfectly poised to inform people about their library’s value and needs.
Ever hesitated to lead an online meeting or webinar due to the pressure of holding people’s attention? Want to tune up your existing online presentation style? Register for PLA’s live, one-hour webinar and learn about the most effective ways to create and deliver an online presentation with confidence. We’ll discuss best practices to create your online “story” for your session and then talk about how you engage and work with your participants to leave them with a memorable experience and—even better—remember what you said!
The webinar focuseson two snapshot days, Washington Library Snapshot Day and Snapshot Day: A Day in the Life of Ohio Libraries. Ashlee Clark, Executive Secretary to the State Librarian, State Library of Ohio, Marsha McDevitt-Stredney, Marketing and Communications Director, State Library of Ohio, and Craig Seasholes, President, Washington Library Media Association presents the session.
Featuring Peggy Cadigan and Rob Banks
When teens flood into the library, anything can happen. People often think of the library as a “safe space” but sometimes chaos reigns, rather than order! By setting the right tone with regulars, establishing appropriate boundaries, and equitably addressing problem behaviors, you can create a teen space that is consistently welcoming. Learn how to create a dialogue with patrons who engage in distracting or dangerous behavior in the library, address concerns of adult patrons, and create rewards for teens who improve or maintain a positive presence in your space.