Leadership & Management

Self-PacedeCourseAttendance Cert.
In this new 4-week eCourse, you’ll learn how to administer and promote over 40 types of revenue-generating methods designed to help your organization attain a better financial position.
On-DemandWebinar
Running a successful library frequently requires political savvy. Whether you’re working on a community-wide initiative, proposing an annual budget, or just want to make sure you have a seat at the table, it helps to know what makes city and county officials tick. Learn how to make the connections, open up communications, and help your library get the attention it deserves.
LiveWebinar
In this workshop, library safety and security expert Steve Albrecht will show you how you can deal with problem patrons effectively, efficiently, and without creating major disruptions in your library environment.
LiveWebinar
Drawing on 20 years’ experience as a trainer and coach, Laurie Brown will show you how to create a welcoming, friendly experience for patrons, students, and other library users.
LiveWebinar
This session will take the top 10 security, behavior, crime, or emergency-related incidents that occur in libraries and describe the issues, the concerns, and the responses surrounding them.
LiveWebinar
LLAMA webinar: Keeping it Green -- Strategies for leading online teams
On-DemandWebinar
This two-part webinar series offers concrete, actionable practices for women seeking to transition to the next level of leadership while maximizing their contribution to their organization. Is also suitable for men who manage women and seek to develop their talents to the full. Part I focuses on helping women to tap their power by representing their vision and using it to foster connections. Part II focuses on helping women to be more intentional about their development and to ground their leadership presence in the capacity to be fully present. — PREVIEW AVAILABLE
LiveWebinar
The gap between library and information services delivered and the understood value of those services by organizational leaders is an undeniable truth. Finding successful methods to bridge the communication gap is possible. This presentation will address key components needed to identify who to communicate with, what to communicate, and provide guidance on delivering a message that has a positive impact on expressing the value of libraries and information centers.
LiveWebinar
The Library Building Program Document is an essential tool used to effectively and comprehensively communicate all of your library's unique requirements your architect/design professional. This webinar offers an overview of the process inherent in creating this Document with a detailed overview of this complex and exacting subject and give librarians an understanding of the information and data required to help them to structure this information in order to effectively communicate with all concerned parties.
LiveWebinar
This webinar will give an overview of research-based tactics for employee engagement, which is the first step toward fostering creativity and innovation. Tactics discussed include flexible working policies, autonomy of time, autonomy of task, and the idea of flow. In addition to the theories behind these ideas, the webinar will feature discussion of their applications in library settings, and practical ways to implement them.

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