How Diversity Matters: Micro-Practices That Keep Libraries Relevant

There are lots of reasons why diversity is important in libraries, but not much has been shared about HOW diversity makes a difference in our ability to connect, collaborate and serve our user populations. This session will highlight a variety of micro-practices that occur when we are deliberate about making diversity a priority within our libraries.  This session will help us understand and harness the power and richness of diversity for better service outcomes.  This recorded webcast is part of the Office for Diversity’s Diversity Leadership Online series.


  • Karen E. Downing, University Learning Communities Liaison and Foundation & Grants Librarian, University of Michigan


How to Register

To register with a credit card, click here to begin the online registration process. On ALA’s Online Registration page select the “Register” link next to the course you wish to attend. You will need to enter your ALA ID and password. If you do not have an ALA ID and password, you will be asked to create one. Please note: Once your registration is processed, you will receive a receipt/confirmation email containing additional information about accessing the webcast.


Any questions about the content of this webcast should be directed to the Office for Diversity at or 1-800-545-2433 x5048.

Questions regarding registration should be directed to ALA’s Membership and Customer Service department at 1-800-545-2433 x5.