Outsourcing

   Outsourcing in Libraries

Abel, Richard. 1998. The return of the native. American Libraries 29, no. 1 (January): 76–8.

Adamski, Mary. 1997a. State librarians promised a role in book selection. Honolulu Star Bulletin (Honolulu, HI), 14 February, A3.

________. 199b7. Book contract draws heavy disapproval. Honolulu Star Bulletin (Honolulu, HI), 25 February, A1, A6.

________. 1997c. Tam says BOE should fire Kane. Honolulu Star Bulletin (Honolulu, HI), 2 May, A3.

________. 1997d. Confidence ballot on Kane circulated. Honolulu Star Bulletin (Honolulu, HI), 13 May, A1, A10.

Agada, John. 1997. Information counseling and the outsourcing challenge to corporate librarianship. College & Research Libraries 58 (July): 338–47.

Alley, Brian. 1993. Reengineering, outsourcing, downsizing, and perfect timing. Technicalities 13 (November): 1.

American Library Association. 1999a. Outsourcing and privatization in American libraries: Report of the ALA Outsourcing Task Force. 1998–99 Council Document #24.

American Library Association. 1999b. Motions related to CD24. Outsourcing & privatization in American libraries. 1998–99 Council Document #24.1.

Angry Hawaiian librarians denounce B&T outsourcing. 1997. American Libraries 28, no. 1 (January): 12–3.

Arnold, Ruth M., ed. 1998. SLA Annual Salary Survey. Washington D.C.: Special Libraries Association.

Ashley, Lowell. 1994. Outsourcing, cataloging costs, value of cataloging. AUTOCAT discussion list. 25 January. http://listserv.acsu.buffalo.edu/
cgi-bin/wa?A2=ind9401d&L=autocat&F=&S=&P=5217 Accessed 4 June 2000.

Baker, Barry B. 1998. Resource sharing: outsourcing and technical services. Technical Services Quarterly 16, no. 2: 35–45.

Baker, Ronald J. 1998. Outsourcing in Riverside County: Anomaly, not prophecy. Library Journal 123, no. 5: 34–7.

Barayuga, Debra. 1997a. End books contract? BOE cautious. Honolulu Star Bulletin (Honolulu, HI), 4 June, A3.

________. 1997b. Libraries poised for change. Honolulu Star Bulletin (Honolulu, HI), 4 July, A1, A12.

________. 1997c. Kane gets 6 months. Honolulu Star Bulletin (Honolulu, HI), 25 July, A1, A12.

________. 1997d. Librarians can start buying next week. Honolulu Star Bulletin (Honolulu, HI), 20 August, A3.

________. 1998a. State Librarian Bart Kane fired. Honolulu Star Bulletin (Honolulu, HI), 20 February, A1, A8.

________. 1998b. Kane suing BOE over his firing. Honolulu Star Bulletin (Honolulu, HI), 18 May, A1.

________. 1998c. Bart Kane says library board broke promises. Honolulu Star Bulletin (Honolulu, HI), 19 May, A3.

Barayuga, Debra and Gregg K. Kakesako. 1997, Baker & Taylor book deal doomed. Honolulu Star Bulletin (Honolulu, HI), 20 June, A1, A14.

Bates, Mary Ellen. 1997. Avoiding the ax: How to keep from being downsized or outsourced. Information Outlook 1, no. 10 (October): 18–21.

________. 1997. Outsourcing, co-sourcing, and core competencies: What’s an information professional to do? Information Outlook 1, no. 12 (December): 35–7.

Benaud, Claire-Lise and Sever Michael Bordeianu. 1998. Outsourcing library operations in academic libraries: An overview of issues and outcomes. Englewood, CO: Libraries Unlimited.

Benaud, Claire-Lise and Sever Michael Bordeianu. 1996. Outsourcing: SCOUG’s annual conference. Against the Grain 8: 66–8.

Berry, John N. 1998. The measure of outsourcing: No vendor serves people better than the librarians who work there already. Library Journal 123: 6.

Bielsky, Katherine. 1997. An experiment in outsourcing at the College of Charleston libraries. Against the Grain 9, no. 5: 24,26.

Blecic, Deborah D., Sue M. Hollander, and Don Lanier. 1999. Collection development and outsourcing in academic health sciences libraries: a survey of current practices. Bulletin of the Medical Library Association 87, no. 2 (April): 178-86.

Block, Rick J. 1994. Cataloging outsourcing: Issues and options. Serials Review 20, no. 3: 73–7.

Booklines Hawaii wins major library contract. 1996. Hale Pai Pacific American News Journal 2 (July), no. 7.

Bordeianu, Sever and Claire-Lise Benaud. 1997. Outsourcing in American libraries—An overview. Against the Grain 9, no. 5: 1, 16, 18, 20.

Branche-Brown, Lynne C. 1997. Practical issues associated with outsourcing. Against the Grain 9, no. 6: 75–7.

Bush, Carmel C., Margo L. Sasse, and Patricia A. Smith. 1994. Toward a new world order: A survey of outsourcing capabilities of vendors for acquistions, cataloging, and collection development services. Library Acquisitions 18: 397–416.

CannCasciato, Daniel. 1994. Tepid water for everyone? The future of OLUC, catalogers, and outsourcing. OCLC Systems & Services 10: 5–8.

Carr, Mary M. 1998. To the lowest bidder: libraries for sale Alki 14, no. 3 (December): 24–6.

Chervinko, J. S. 1995. Cooperative and contract cataloging of foreign-language materials in academic and research libraries. Cataloging & Classification Quarterly 21, no. 1: 29–65.

Cline, Lynn S. 1997. Outsourcing book selection and cataloging in Hawaii: A crictical examination. Library Acquisitions 21, no. 4: 504–5.

Crismond, Linda F. 1994. Outsourcing from the A/V vendor’s viewpoint: The dynamics of a new relationship. Library Acquisitions 18: 375–81.

Cybernauts of contracting. 1997. Government Executive 29, no. 10: 10.

Davidson, Ann C. 1996. “Obedience to the unenforceable”: The ethics of outsourcing. Searcher 4: 28–30.

Dickey, Beth. 1999. Everything must go! Government Executive 31, no. 8: 20–5.

Diedrichs, Carol Pitts. 1998. Using automation in technical services to foster innovation. The Journal of Academic Librarianship 24, no. 2: 113–20.

Diggin, Denise, Jan Oberla, Carol Emery, Susan M. Tarr, and Sandy Schwalb. Handbook of federal librarianship, chapter 5. http://lcweb.loc.gov/flicc/hbfl/chap5.html. Accessed 8 May 2000.

Dinerman, Gloria. 1997. The angst of outsourcing. Information Outlook 1, no. 4: 21–4.

Dixon, Catherine A. and Frances G. Bordonaro. 1997. From selection to shelf: Outsourcing book selection, copy cataloging, and physical processing at Fort Worth Public Library. Outsourcing library technical services operations: Practice in academic, public, and special libraries, 137–53. Chicago, IL: American Library Association.

Dobb, Linda S. 1998. Bringing it back: Insourcing what you do well. The Bottom Line 11, no. 3: 105–10.

Donnelly, Christine. 1997a. Library book deal a Disaster. Honolulu Star Bulletin (Honolulu, HI), 9 January, A1, A9.

________. 1997b. State will audit library book deal. Honolulu Star Bulletin (Honolulu, HI), 17 January, A3.

Dubberly, Ronald A. 1998a. Why outsourcing is our friend. American Libraries 29 (January): 72–4.

Dubberly, Ronald. 1998b. Assessment report of the Riverside County Library System. Germantown, MD: Library Systems & Services, Inc.

Duke, John Kenneth. 1997. Acceptable copy: Quality in record selection and outsourcing. Library Acquisitions 21, no. 4: 483–5.

Dunkle, Clare B. 1996. Outsourcing the catalog department: A meditation inspired by the business and library literature. The Journal of Academic Librarianship 22, no. 1: 33–44.

Duranceau, Ellen Finnie. 1994. Vendors and librarians speak on outsourcing, cataloging, and acquisitions. Serials Review 20, no. 3: 69–83.

Dwyer, Jim. 1997. Outsource the routines, retain the expertise. Alki 13, no. 2: 30.

Easton, Christa. 1997. Partnering with vendors for increased productivity in technical services. Library Acquisitions 21: 64–6.

Eberhardt, George M. 1997a. The outsourcing dilemna. American Libraries 28 (May): 54–6.

________. 1997b. Hawaii terminates outsourcing contract. American Libraries 28 (August): 15.

________. 1998. Hawaii’s state librarian takes a stand on selection. American Libraries 29, no. 9 (October): 20.

Edison, Betty. 1997. Our profession is changing—whether we like it or not. Online 21, no. 1: 72–81.

Eisenberg, Michael B. and Judi Repman. 1997. The sky is falling, the sky is falling...or is it? Book Report 16 (May): 22–4.

El-Sherbini, Magda. 1995. Contract cataloging: A pilot project for outsourcing Slavic books. Cataloging & Classification Quarterly 20, no. 3: 57–73.

Farkas, Doina. 1997. Outsourcing of AV cataloging at UNT libraries. OLAC Newsletter 17, no. 1: 24–6.

Farmanfarmaian, Roxane. 1996. B&T, local wholesaler choose books for Hawaii libraries. Publishers Weekly 243, no. 42 (14 October): 15.

Fast, Barry. 1995. Outsourcing and PromptCat. Against the Grain 7: 50.

________. 1997. The lessons of Hawaii. Against the Grain 9: 69.

Fennessy, Eamon T., Linda F. Albright, and Katherine J. Miraglia. 1997. Are you outsourcing...and, if so, what? Against the Grain 9: 76.

Fogerty, James E. 1997. Archival brinkmanship: downsizing, outsourcing, and the records of corporate America . The American Archivist 60, no. 1: 44–55.

German, Lisa B. 1997. In or out—in-house innovation and outsourcing technical services alternatives for the 90s. Library Acquisitions 21: 77–9.

Gershenfeld, Nancy. 1994. Outsourcing serials activity at the Microsoft Corporation. Serials Review 20, no. 3: 81–3.

Giambi, M. Diana. 1998. The books are shelf ready, are you? Library Acquisitions 22, no. 2: 194–5.

Gordon, Mark L. and Timothy P. Walsh. 1997. Outsourcing technology in government owned, controlled, or regulated institutions. Journal of Government Information 24: 267–93.

Gordon, Mary Jane and Les Moor. 1997. Creating a library technical services outsourcing operation. The Serials Librarian 32, no. 1-2: 53-76.

Gorman, Michael. 1995. The corruption of cataloging. Library Journal 120, no. 15: 32–4.

Hallman, Phillip. 1995. Outsourcing media. Against the Grain 7: 92–4.

Harmon, Joseph C. 1996. The death of quality cataloging: Does it make a difference for library users? The Journal of Academic Librarianship 22, no. 4: 306–7.

Harrison, Jerri. 1996. Outsourcing by you, for you, or in spite of you? Serials Review 22: 131–5.

Hawaii PL outsources collection selection to B&T. 1996. American Libraries 27, no. 6 (June): 25.

Held, Ray E. 1973. The rise of the public library in California. Chicago, IL: American Library Association.

Helfer, Doris Small. 1997. Insourced or outsourced: A tale of two libraries. Searcher 5, no. 8: 68–70.

________. 1998. Outsourcing, teaming, and special libraries: threats and opportunities. Information Outlook 2, no. 12: 26–9.

HGEA files class-action lawsuit on behalf of state library employees. 1997. HGEA/AFSCME News and Announcements 10 June, 1.

Hill, Janet Swan. 1998. Boo! Outsourcing from the cataloging perspective. The Bottom Line 11, no. 3: 116–21.

Hirshon, Arnold and Barbara A. Winters. 1996. Outsourcing library technical services: A how-to-do-it manual for librarians. New York: Neal-Schuman.

Holt, Glen E. 1995. Catalog outsourcing: No clear-cut choice. Library Journal 120: 34.

HSPLS customer information update. 1996. Ho’ala News. October.

Intner, Sheila S. 1993. Reengineering, outsourcing, downsizing, and perfect timing. Technicalities 13, no. 11 (November): 1+.

________. 1994. Outsourcing—what does it mean for technical services. Technicalities 14, no. 3 (March): 3–5.

________. 1996. What is your catalog worth? Technicalities 16, no. 4 (April): 2–3.

________. 1997a. Stream of consciousness: Outsourcing selection in Hawaii—the next installment. Technicalities 17, no. 4 (April): 2–3.

________. 1997b. We keep saying libraries need catalogers, but outsourcing says it isn’t so. Technicalities 17, no. 5 (May): 2–3.

Johnston, Janis L. 1996. Outsourcing: New name for an old practice. Law Library Journal 88: 128–34.

Kraemer, Sylvia K. 1995. Organizing for Exploration. In Exploring the Unknown, ed John M. Longsdon. Washington D.C.: NASA History Office.

Kua, Crystal. 1999, State settles suit against book buyer. Honolulu Star Bulletin (Honolulu, HI), 23 July, A1.

Lancaster, Hal. 1995, Saving your career when your position has been outsourced. Wall Street Journal, 12 December, B1.

Las Vegas outsources authority. 1998. American Libraries 29, no. 4 (April): 33–4.

Lawes, Ann. 1994. Contracing out. New Library World 95, no. 1114: 8–12.

Leiding, Reba. 1996. Reader’s soapbox revisited: A response to Dwyer’s commentary on PromptCat. Technicalities 16, no. 15.

Libby, Katherine A. and Dana M. Caudle. 1997. A survey on the outsourcing of cataloging in academic libraries. College & Research Libraries 58, no. 6 (November): 550–60.

Majka, David R. 1999. Of portals, publishers and privatization. American Libraries 30, no. 10 (October): 46–9.

Manley, Will. 1997. The fiasco factor. American Libraries 28, no. 11 (December): 96.

Marcum, James W. 1998. Outsourcing in libraries: Tactic, strategy, or “meta-strategy”? Library Administration & Management 12, no. 1: 15–25.

Martin, Murray S. 1995. Outsourcing. The Bottom Line 8, no. 3: 28–30.

McCurdy, Howard E. 1993. Inside NASA: High technology and organizational change in the U.S. space program. Baltimore, MD: John Hopkins University Press.

McLaren, Mary. 1998. Outsourcing: into the next dimension. Library Acquisitions 22, no. 2: 214–16.

Metz, Ruth M.. 1998. Analysis of LSSI’s Riverside County Library System operation for FY 1997–98 and FY 1998–99. Riverside, CA: County Executive Office, Riverside County. Photocopied.

Mitchell, Sylvia. 1997. Librarians voice their concerns. The Public Employee September, 6–7.

Miyashiro, Fusako. 1995. Library news. The Waimanalo News Home Page. August.

Miles, Kevin. 1996. Outsourcing in private law libraries since the Baker & Mckenzie action. The Bottom Line 9, no. 2: 10–3.

Morton-Schwalb, Sandy I. 1997. The ins and outs of outsourcing: The changing, evolving scene for information professionals. Database 20: 41–2+.

Neville, Shelley. 1999. Biz of acq—libraries, outsourcing, and integrated library services: peaceful coexistence, or contradiction in terms? Against the Grain 11, no. 1: 68–70.

Nisonger, Thomas E. 1998. Outsourcing selection in academic libraries (meeting of the ALCTS Collection Development Librarians of Academic Libraries Discussion Group, ALA Midwinter 1998). Library Acquisitions: Practice & Theory 22, no. 3: 356–8.

Nurse! There are headaches in Hawaii! 1996. School Library Journal 42, no. 12 (December): 38.

The OCLC TechPro service: Your partner in technical procession since 1985. 2000. Dublin, OH: Online Computer Library Center, Inc.

Oder, Norman. 1997a. Outsourcing model—or mistake? The collection development controversy in Hawaii. Library Journal 122, no. 5 (15 March): 28–31.

________. 1997b. Hawaii bends on outsourcing bill. Library Journal 122, no. 10 (June): 16.

________. 1997c. Hawaii cancels B&T outsourcing. Library Journal 122, no. 12 (July): 12–3.

Oder, Norman and Susan Smith DiMattia. 1996. Hawaii / B&T outsourcing deal causing controversy. Library Journal 121 (15 November): 12.

Office of Management and Budget. 1983. Performance of commercial activities. OMB Circular A-76 Transmittal Memorandum 20. http://www.whitehouse.gov/OMB/circulars/a076/a076tm20.html. Accessed 3 May 2000.

Office of Personnel Management. 1998. Occupations of federal white-collar and blue-collar workers as of September 30, 1997. OMSOE-OWI-56-25. Washington, D.C.: Government Printing Office.

Ogburn, Joyce L. 1994. An introduction to outsourcing. Library Acquisitions 18: 363–416.

Okata, Russell K. 1997. We’re on your side. The Public Employee. June, 4.

Olson, Renee. 1996. Hawaii hands collection development to Baker & Taylor. School Library Journal 42, no. 6 (June): 10–1.

________. 1996. Hawaii’s newest volcano: Dissent erupts over outsourcing. School Library Journal 42, no. 10, (November): 10–1.

Osif, Bonnie A. and Richard L. Harwood. 2000. Privatization and outsourcing. Library Administration and Management. 14, no. 2: 102–107.

Penebacker, John R. 1997. Letter from Hawaii State Public Library System, to Arnie Wight, Baker & Taylor Books, 12 February 1997.

Platten, Bessie. 1999. The case against outsourcing. Library Collections, Acquisitions, and Technical Services 23, no. 2: 210–12.

Quint, Barbara. 1996. The best defense is a good offense. Searcher 4, no. 7: 12–6.

________. 1996. Disintermediation. Searcher 4: 4+.

________. 1996. The last word: Ambivalence. Searcher 4: 54–5.

________. 1996. Library-to-library outsourcing: Interview with Steve Coffman. Searcher 4: 24–31.

________. 1996. Professional associations react to the challenge: Interviews with SLA’s David Bender and AIIP’s Jane Miller. Searcher 4: 8+.

Ray, Ron L. 1997. Outsourcing technical services: The selection process. Library Acquisitions 21, no. 4: 490–3.

Reid, Calvin. 1997. More B&T woes: Hawaii cancels pact, Chicago claims fraud. Publishers Weekly 244, no. 32: 21.

Renaud, Robert. 1997. Learning to compete: Competition, outsourcing, and academic libraries. The Journal of Academic Librarianship 23: 85–90.

Rider, Mary M. 1996. Developing new roles for paraprofessionals in cataloging. The Journal of Academic Librarianship 22, no. 1: 26–32.

Rider, Mary M. and Marsha Hamilton. 1996. PromptCat issues for acquisitions: Quality review, cost analysis and workflow implications. Library Acquisitions: Practice & Theory 20, no. 1: 9–21.

Ruschoff, Carlen. 1995. Cataloging’s prospects: Responding to austerity with innovation. The Journal of Academic Librarianship 21, no. 1: 51–7.

Schneider, Karen G. 1998. The McLibrary syndrome. American Libraries 29, no 1, (January): 66–8.

________. 1998. Outsourcing. The Bottom Line 11, no. 3: 96–121.

Schuman, Patricia Glass. 1998. The selling of the public library: It’s not just “outsourcing,” it’s privatization. Library Journal 123, no. 13 (August): 50–52.

Schwalb, Sandy. 1997. The ins and outs of outsourcing. Database 20, no. 3 (June): 41–46.

Seitz, Rob. 1998. Outsourcing helps library meet demand. American City & County 113, no. 5: 72.

Sellberg, Roxanne. 1995. Managing the cataloging enterprise in an academic library: An introduction. Wilson Library Bulletin 69, no. 7 (March): 33–6.

Shirk, Gary M. 1995. Outsourced library technical services: The bookseller’s perspective. Library Acquisitions: Practice & Theory 18, no. 4: 383–95.

Smith, Vicki Toy. 1997. Outsourcing cataloging: An evaluation. Journal of Educational Media & Library Sciences 34, no. 4 (June): 380–95.

Somers, Michael A. 1997. Causes and effects: Shelf-ready processing, PromptCat, and Louisiana State University. Library Acquisitions: Practice & Theory 21: 228.

Stomberg, Lisa. 1996. The underutilization of government document collections: Can outsourcing provide access solutions? Colorado Libraries 22: 42–3.

Swenson, Jennifer. 1998. County services: A tale of eight counties. Sacramento, CA: California Research Bureau.

Technical processing projects undertaken by OCLC TechPro service. 1999. Dublin, OH: Online Computer Library Center, Inc.

Tsui, Susan Lee and Carol F. Hinders. 1999. Cost-effectiveness and benefits of outsourcing authority control. Cataloging & Classification Quarterly 26, no. 4: 43–61.

U.S. Congress, House of Representatives Committee on Appropriations. 1998. Department of Veteran’s Affairs, Housing and Urban Development, and independent agencies appropriations for 1999: Part 1. National Aeronautics and Space Administration. Washington, D.C.: Government Printing Office.

Urban Libraries Council. 1999. Outsourcing metropolitan public libraries: A frequent fast facts survey. Evanston, IL: Urban Libraries Council.

Varner, Carroll H. 1996. Outsourcing library production: The leader’s role. Continuity & transformation: The promises of confluence. Proceedings of the Seventh National Conference of the Association of College and Research Libraries Chicago, IL: Association of College and Research Libraries, American Library Association, 445–8.

Waite, Ellen J. 1995. Reinvent catalogers! Library Journal 120, no. 18: 36–7.

Walker, Thomas M. 1996. Outsourcing: A customer’s perspective on the process and the potential. The Bottom Line 9, no. 2: 14–7.

Waltner, Robb M. 1998. Outsourcing continuations services: issues and implications. The Serials Librarian 34, no. 3-4: 267–9.

Watson, James K., Richard Huff, and Jay Bromberek. 1998. Outsourcing document capture: Adding more service to service bureaus. Inform 12, no. 1 (January): 28–31.

Weaver, Barbara F. 1993. Outsourcing—a dirty word or a lifeline? The Bottom Line 7: 26–9.

White, Herbert S. 1998. Library outsourcing and contracting: Cost-effectiveness or shell game? Library Journal 123, no. 11: 56–7.

________. 2000. Why outsourcing happens, and what to do about it. American Libraries 31, no. 1 (January): 66–71.

Wiegand, Wayne A. 1998. The politics of cultural authority. American Libraries 29, no. 1 (January): 80–2.

Wight, Arnie. 1997. Letter from Baker & Taylor Books, to Karen Knudsen,13 February 1997.

Willett, Charles. 1998. Consider the source: A case against outsourcing materials selection in academic libraries. Collection Building 17, no. 2: 91–5.

Wilson, Karen A. 1995. Outsourcing copy cataloging and physical processing: A review of Blackwell’s outsourcing services for the J. Hugh Jackson Library at Stanford University. Library Resources & Technical Services 39, no. 4: 359–83.

Wilson, Karen A., and Marylou Colver, ed. 1997. Outsourcing library technical services operations: Practices in academic, public, and special libraries. Chicago, IL: American Library Association.

Winters, Barbara A. 1994. Catalog outsourcing at Wright State University: Implications for acquisitions managers. Library Acquisitions 18: 367–73.

Wittorf, Robert. 1998. Outsourcing photocopying in a library: one experience. The Bottom Line 11, no. 3: 101–4.

Woodsworth, Anne. 1998. Outsourcing: A tempest in a teapot. Library Journal 123, no. 5: 46.

Wright, Susan. 1997. Exploring outsourcing. Information Outlook 1 (March): 31+.

Zula, Floyd M. 1997. Creative outsourcing assessment and evaluation. Library Acquisitions 21 (Spring): 89–91.

   Outsourcing in Education and Government

An interview with David Bennett, President, Educational Alternatives, Inc. 1993. School Business Affairs 59, no. 11 (November): 22–5.

Farm it out: An interview with Steve Kramer. 1996. School Planning & Management 35, no. 4 (April): 18–22.

Adams, Matthew C. 1998. Off-balance sheet financing. Facilities Manager 41, no. 4: 56–7.

Baten, Eugene C. 1996. Lessons learned: EAI and the Hartford Board of Education. School Business Affairs 62, no. 5 (May): 12–6.

Blackshear, Patsy Baker. 1993. The tides of change: Privatization in education. School Business Affairs 59, no. 6 (June): 26–8,30.

Brown, Frank. 1995. Privatization of public education: Theories and concepts. Education & Urban Society 27, no. 2 (February): 114–26.

________. 1997. Privatization and urban education: More political and less educational. Education & Urban Society 29, no. 2 (February): 204–16.

Brown, Frank and Richard C. Hunter. 1996. The privatization of public education: What do we mean? School Business Affairs 62, no. 5 (May): 6–11.

Carnoy, Martin. 1995. Is school privatization the answer? Data from other countries help burst the voucher bubble. American Educator 19, no. 3: 29–30.

Cowen, Richard. 1991. Privatization of transportation: The ownership question. School Business Affairs 57, no. 1 (January): 36–9.

Dervarics, Charles. 1993. Weighing the contract option. American School Board Journal 180, no. 9 (September): 42–4.

Donovan, Sharon. 1996. The benefits of private contractors: Four case studies. School Business Affairs 62, no. 5 (May): 25–31.

Doyle, Denis P. 1994. Private management and school reform. American Enterprise 5, no. 3: 12–5.

Eckerd, Cynthia L. 1996. The battle of Wilkinsburg: One district’s efforts to privatize. School Business Affairs 62, no. 5 (May): 22–4.

Feir, Priscilla L. 1996. Contracting for educational services. School Business Affairs 62, no. 1 (January): 38–40, 42.

Finkel, Karen E. 1998. Writing the right contract: Getting what you want. School Business Affairs 64, no. 2 (February): 40–3.

Furtwengler, Carol B. 1998. Policies and privatization. American School Board Journal 185, no. 4 (April): 42–6.

Gliedman, John A. 1991. The choice between educational privatization and parental governance. Journal of Law & Education 20, no. 4: 395–419.

Green, Preston C. 1997. To a peaceful settlement: Using constructive methods to terminate contracts between private corporations and school districts. Equity & Excellence in Education 30, no. 2 (September): 39–48.

Harrington-Lueker, Donna. 1993. Public schools go private. American School Board Journal 180, no. 9 (September): 35–9.

Hounsell, Dan. 1996. Privatizing maintenance. School Business Affairs 62, no. 2 (February): 16–7,19.

Hunter, Richard C. 1995a. Private procurement in the public sector and in education. Education & Urban Society 27, no. 2 (February): 136–53.

________. 1995b. Privatization of instruction in public education. Education & Urban Society 27, no. 2 (February): 168–94.

Jacobs, Glenn. 1993. History, crisis, and social panic: Minority resistance to privatization of an urban school system. Urban Review 25, no. 3 (September): 175–98.

________. 1994. Why is Boston University still in Chelsea? New England Journal of Public Policy 10, no. 1: 179–207.

Keane, William G. and Samuel Flam. 1998. Politics and privatization. American School Board Journal 185, no. 4 (April): 46–8.

Kinkel, Karen E. 1996. Driving down a new road: Outsourcing student transportation. School Business Affairs 62, no. 5 (May): 38–42.

Koppich, Julia E. 1997. Considering nontraditional alternatives: Charters, private contracts, and vouchers. Future of Children 7, no. 3: 96–111.

Levine, Marvin J. 1990. Privatization of government: The delivery of public goods and services by private means. Alexandria, VA: International Personnel Management Association.

Lurie, Sylvia and Kenneth Smith. 1996. Two views on performance contracting. School Business Affairs 62, no. 5 (May): 47–51.

Lyons, James E. 1995. Contracting out for public school support services. Education & Urban Society 27, no. 2 (February): 154–67.

Madsen, Jean. 1997. Leadership in decentralized schools. Journal of School Leadership 7, no. 2 (March): 110–37.

________. 1998. Private and decentralized public schools: Do they speak the same language? International Journal of Educational Reform 7, no. 2 (January): 20–33.

McCarthy, Martha M. 1995. Private investment in public education: Boon or boondoggle? Journal of School Leadership 5, no. 1 (January): 4–21.

McLaughlin, John M. 1994. The private management of public schools. Principal 73, no. 4 (March): 16–7,19.

McLaughlin, John M. and Michael M. Norman. 1995. Education as an industry: Opportunities for public schools. School Business Affairs 61, no. 11 (November): 10–4.

Noguera, Pedro A. 1994. More democracy not less: Confronting the challenge of privatization in public education. Journal of Negro Education 63, no. 2: 237–50.

Page, Paul R. and Lloyd D. Davis. 1994. Leave the driving to us. American School Board Journal 181, no. 11 (November): 43–5.

Payne, James L. 1996. Profit is not a dirty word: The role of money in education. School Business Affairs 62, no. 5 (May): 43–6.

Ravitch, Diane and Joseph Viteritti. 1996. A new vision for city schools. Public Interest, no. 122: 3–16.

Russo, Charles J. 1995. Legal issues in contracting out for public education services. Education & Urban Society 27, no. 2 (February): 127–35.

Russo, Charles J. and J. Harris. 1996. Buyer beware: State controls over privatization. School Business Affairs 62, no. 5 (May): 17–8,20–1.

Schnaiberg, Lynn. 1999. Entrepreneurs hoping to do good, make money. Education Week 19, no. 14: 1–2.

Slesnick, Donald D. II and Jennifer K. Poltrock. 1996. Public sector bargaining in the mid-90s (The 1980s were challenging, but this is ridiculous)—a union perspective. Journal of Law & Education 25, no. 4: 661–71.

Tetreault, Donald R. and Lawrence O. Picus. 1996. School privatization: Is there a future? School Business Affairs 62, no. 5 (May): 32–7.

Thompson, Garland L. 1994. Contention over privatization: Will it help or hurt the schools? Black Issues in Higher Education 11, no. 16: 20–1.

Uline, Cynthia L. 1998. The privatization of public schools: Breaking the mold in Hartford, Connecticut. Journal of Research & Development in Education 31, no. 3: 176–88.

Walsh, Norman J. 1995. Public School, Inc.: Baltimore’s risky enterprise. Education & Urban Society 27, no. 2 (February): 195–205.

Wood, Lonnie. 1998. Getting down to business. American School Board Journal 185, no. 6 (June): 40–1.

   Outsourcing in the Private Sector

Ambrosio, Johanna. 1990. Soul-searching: Four case studies. Computerworld 24, no. 49 (3 December): 69, 73.

Brown, Bob. 1992. Outsourcing’s side effects can inflame instead of cure. Network World 9, no. 17 (27 April): 27, 31.

Caldwell, Bruce. 1995. Outsourcing megadeals. Informationweek 552 (6 November): 34–52.

Connelly, Karin. 1999. Ship out! Inside Business 1, no. 11: 88–91.

Deavers, Kenneth L. 1997. Outsourcing a corporate competitiveness strategy, not a search for low wages. Journal of Labor Research 18: 503–19.

Gillooly, Caryn. 1995. Outsourcing the corporate network. Informationweek 557 (11 December): 14–6.

Hannum, Amy Raufman. 1999. Outsource IT. Inside Business 1: 61–5.

Hayes, Heather. 1999. Agencies move to outsource network management. Washington Technology 14, no. 13: 32–6.

King, Julia. 1998. Outsourced, but not outclassed. Computerworld The Premier 100 Supplement (16 November): 36–7.

McCartney, Laton. 1998. Winning with IT consultants: Let the buyer beware in this $50 billion consulting market. Industry Week 247, no. 16 (7 September): 51–4.

Savas, E. S. 2000. Privatization and public-private partnerships. New York: Chatham House.

Schatz, Willie. 1993. Get ready for bailoutsourcing. Computerworld 27, no. 4 (25 January): 57–8.

Sheridan, John H. 1999. Managing the chain. Industry Week 284, no. 16 (6 September): 50–2.

Strassman, Paul A. 1998. Outsourcing IT. Across the Board 35, no. 5 (May): 23–5.

Tully, Shawn. 1993. The modular corporation. Fortune 127, no. 3 (8 February): 52–6.

Violino, Bob. 1995. Bringing harmony to business systems – Part 1. Informationweek 547 (2 October): 34–40.

Top | Table of Contents | Next: Appendices
 

   Outsourcing in Libraries

Abel, Richard. 1998. The return of the native. American Libraries 29, no. 1 (January): 76–8.

Adamski, Mary. 1997a. State librarians promised a role in book selection. Honolulu Star Bulletin (Honolulu, HI), 14 February, A3.

________. 199b7. Book contract draws heavy disapproval. Honolulu Star Bulletin (Honolulu, HI), 25 February, A1, A6.

________. 1997c. Tam says BOE should fire Kane. Honolulu Star Bulletin (Honolulu, HI), 2 May, A3.

________. 1997d. Confidence ballot on Kane circulated. Honolulu Star Bulletin (Honolulu, HI), 13 May, A1, A10.

Agada, John. 1997. Information counseling and the outsourcing challenge to corporate librarianship. College & Research Libraries 58 (July): 338–47.

Alley, Brian. 1993. Reengineering, outsourcing, downsizing, and perfect timing. Technicalities 13 (November): 1.

American Library Association. 1999a. Outsourcing and privatization in American libraries: Report of the ALA Outsourcing Task Force. 1998–99 Council Document #24.

American Library Association. 1999b. Motions related to CD24. Outsourcing & privatization in American libraries. 1998–99 Council Document #24.1.

Angry Hawaiian librarians denounce B&T outsourcing. 1997. American Libraries 28, no. 1 (January): 12–3.

Arnold, Ruth M., ed. 1998. SLA Annual Salary Survey. Washington D.C.: Special Libraries Association.

Ashley, Lowell. 1994. Outsourcing, cataloging costs, value of cataloging. AUTOCAT discussion list. 25 January. http://listserv.acsu.buffalo.edu/
cgi-bin/wa?A2=ind9401d&L=autocat&F=&S=&P=5217 Accessed 4 June 2000.

Baker, Barry B. 1998. Resource sharing: outsourcing and technical services. Technical Services Quarterly 16, no. 2: 35–45.

Baker, Ronald J. 1998. Outsourcing in Riverside County: Anomaly, not prophecy. Library Journal 123, no. 5: 34–7.

Barayuga, Debra. 1997a. End books contract? BOE cautious. Honolulu Star Bulletin (Honolulu, HI), 4 June, A3.

________. 1997b. Libraries poised for change. Honolulu Star Bulletin (Honolulu, HI), 4 July, A1, A12.

________. 1997c. Kane gets 6 months. Honolulu Star Bulletin (Honolulu, HI), 25 July, A1, A12.

________. 1997d. Librarians can start buying next week. Honolulu Star Bulletin (Honolulu, HI), 20 August, A3.

________. 1998a. State Librarian Bart Kane fired. Honolulu Star Bulletin (Honolulu, HI), 20 February, A1, A8.

________. 1998b. Kane suing BOE over his firing. Honolulu Star Bulletin (Honolulu, HI), 18 May, A1.

________. 1998c. Bart Kane says library board broke promises. Honolulu Star Bulletin (Honolulu, HI), 19 May, A3.

Barayuga, Debra and Gregg K. Kakesako. 1997, Baker & Taylor book deal doomed. Honolulu Star Bulletin (Honolulu, HI), 20 June, A1, A14.

Bates, Mary Ellen. 1997. Avoiding the ax: How to keep from being downsized or outsourced. Information Outlook 1, no. 10 (October): 18–21.

________. 1997. Outsourcing, co-sourcing, and core competencies: What’s an information professional to do? Information Outlook 1, no. 12 (December): 35–7.

Benaud, Claire-Lise and Sever Michael Bordeianu. 1998. Outsourcing library operations in academic libraries: An overview of issues and outcomes. Englewood, CO: Libraries Unlimited.

Benaud, Claire-Lise and Sever Michael Bordeianu. 1996. Outsourcing: SCOUG’s annual conference. Against the Grain 8: 66–8.

Berry, John N. 1998. The measure of outsourcing: No vendor serves people better than the librarians who work there already. Library Journal 123: 6.

Bielsky, Katherine. 1997. An experiment in outsourcing at the College of Charleston libraries. Against the Grain 9, no. 5: 24,26.

Blecic, Deborah D., Sue M. Hollander, and Don Lanier. 1999. Collection development and outsourcing in academic health sciences libraries: a survey of current practices. Bulletin of the Medical Library Association 87, no. 2 (April): 178-86.

Block, Rick J. 1994. Cataloging outsourcing: Issues and options. Serials Review 20, no. 3: 73–7.

Booklines Hawaii wins major library contract. 1996. Hale Pai Pacific American News Journal 2 (July), no. 7.

Bordeianu, Sever and Claire-Lise Benaud. 1997. Outsourcing in American libraries—An overview. Against the Grain 9, no. 5: 1, 16, 18, 20.

Branche-Brown, Lynne C. 1997. Practical issues associated with outsourcing. Against the Grain 9, no. 6: 75–7.

Bush, Carmel C., Margo L. Sasse, and Patricia A. Smith. 1994. Toward a new world order: A survey of outsourcing capabilities of vendors for acquistions, cataloging, and collection development services. Library Acquisitions 18: 397–416.

CannCasciato, Daniel. 1994. Tepid water for everyone? The future of OLUC, catalogers, and outsourcing. OCLC Systems & Services 10: 5–8.

Carr, Mary M. 1998. To the lowest bidder: libraries for sale Alki 14, no. 3 (December): 24–6.

Chervinko, J. S. 1995. Cooperative and contract cataloging of foreign-language materials in academic and research libraries. Cataloging & Classification Quarterly 21, no. 1: 29–65.

Cline, Lynn S. 1997. Outsourcing book selection and cataloging in Hawaii: A crictical examination. Library Acquisitions 21, no. 4: 504–5.

Crismond, Linda F. 1994. Outsourcing from the A/V vendor’s viewpoint: The dynamics of a new relationship. Library Acquisitions 18: 375–81.

Cybernauts of contracting. 1997. Government Executive 29, no. 10: 10.

Davidson, Ann C. 1996. “Obedience to the unenforceable”: The ethics of outsourcing. Searcher 4: 28–30.

Dickey, Beth. 1999. Everything must go! Government Executive 31, no. 8: 20–5.

Diedrichs, Carol Pitts. 1998. Using automation in technical services to foster innovation. The Journal of Academic Librarianship 24, no. 2: 113–20.

Diggin, Denise, Jan Oberla, Carol Emery, Susan M. Tarr, and Sandy Schwalb. Handbook of federal librarianship, chapter 5. http://lcweb.loc.gov/flicc/hbfl/chap5.html. Accessed 8 May 2000.

Dinerman, Gloria. 1997. The angst of outsourcing. Information Outlook 1, no. 4: 21–4.

Dixon, Catherine A. and Frances G. Bordonaro. 1997. From selection to shelf: Outsourcing book selection, copy cataloging, and physical processing at Fort Worth Public Library. Outsourcing library technical services operations: Practice in academic, public, and special libraries, 137–53. Chicago, IL: American Library Association.

Dobb, Linda S. 1998. Bringing it back: Insourcing what you do well. The Bottom Line 11, no. 3: 105–10.

Donnelly, Christine. 1997a. Library book deal a Disaster. Honolulu Star Bulletin (Honolulu, HI), 9 January, A1, A9.

________. 1997b. State will audit library book deal. Honolulu Star Bulletin (Honolulu, HI), 17 January, A3.

Dubberly, Ronald A. 1998a. Why outsourcing is our friend. American Libraries 29 (January): 72–4.

Dubberly, Ronald. 1998b. Assessment report of the Riverside County Library System. Germantown, MD: Library Systems & Services, Inc.

Duke, John Kenneth. 1997. Acceptable copy: Quality in record selection and outsourcing. Library Acquisitions 21, no. 4: 483–5.

Dunkle, Clare B. 1996. Outsourcing the catalog department: A meditation inspired by the business and library literature. The Journal of Academic Librarianship 22, no. 1: 33–44.

Duranceau, Ellen Finnie. 1994. Vendors and librarians speak on outsourcing, cataloging, and acquisitions. Serials Review 20, no. 3: 69–83.

Dwyer, Jim. 1997. Outsource the routines, retain the expertise. Alki 13, no. 2: 30.

Easton, Christa. 1997. Partnering with vendors for increased productivity in technical services. Library Acquisitions 21: 64–6.

Eberhardt, George M. 1997a. The outsourcing dilemna. American Libraries 28 (May): 54–6.

________. 1997b. Hawaii terminates outsourcing contract. American Libraries 28 (August): 15.

________. 1998. Hawaii’s state librarian takes a stand on selection. American Libraries 29, no. 9 (October): 20.

Edison, Betty. 1997. Our profession is changing—whether we like it or not. Online 21, no. 1: 72–81.

Eisenberg, Michael B. and Judi Repman. 1997. The sky is falling, the sky is falling...or is it? Book Report 16 (May): 22–4.

El-Sherbini, Magda. 1995. Contract cataloging: A pilot project for outsourcing Slavic books. Cataloging & Classification Quarterly 20, no. 3: 57–73.

Farkas, Doina. 1997. Outsourcing of AV cataloging at UNT libraries. OLAC Newsletter 17, no. 1: 24–6.

Farmanfarmaian, Roxane. 1996. B&T, local wholesaler choose books for Hawaii libraries. Publishers Weekly 243, no. 42 (14 October): 15.

Fast, Barry. 1995. Outsourcing and PromptCat. Against the Grain 7: 50.

________. 1997. The lessons of Hawaii. Against the Grain 9: 69.

Fennessy, Eamon T., Linda F. Albright, and Katherine J. Miraglia. 1997. Are you outsourcing...and, if so, what? Against the Grain 9: 76.

Fogerty, James E. 1997. Archival brinkmanship: downsizing, outsourcing, and the records of corporate America . The American Archivist 60, no. 1: 44–55.

German, Lisa B. 1997. In or out—in-house innovation and outsourcing technical services alternatives for the 90s. Library Acquisitions 21: 77–9.

Gershenfeld, Nancy. 1994. Outsourcing serials activity at the Microsoft Corporation. Serials Review 20, no. 3: 81–3.

Giambi, M. Diana. 1998. The books are shelf ready, are you? Library Acquisitions 22, no. 2: 194–5.

Gordon, Mark L. and Timothy P. Walsh. 1997. Outsourcing technology in government owned, controlled, or regulated institutions. Journal of Government Information 24: 267–93.

Gordon, Mary Jane and Les Moor. 1997. Creating a library technical services outsourcing operation. The Serials Librarian 32, no. 1-2: 53-76.

Gorman, Michael. 1995. The corruption of cataloging. Library Journal 120, no. 15: 32–4.

Hallman, Phillip. 1995. Outsourcing media. Against the Grain 7: 92–4.

Harmon, Joseph C. 1996. The death of quality cataloging: Does it make a difference for library users? The Journal of Academic Librarianship 22, no. 4: 306–7.

Harrison, Jerri. 1996. Outsourcing by you, for you, or in spite of you? Serials Review 22: 131–5.

Hawaii PL outsources collection selection to B&T. 1996. American Libraries 27, no. 6 (June): 25.

Held, Ray E. 1973. The rise of the public library in California. Chicago, IL: American Library Association.

Helfer, Doris Small. 1997. Insourced or outsourced: A tale of two libraries. Searcher 5, no. 8: 68–70.

________. 1998. Outsourcing, teaming, and special libraries: threats and opportunities. Information Outlook 2, no. 12: 26–9.

HGEA files class-action lawsuit on behalf of state library employees. 1997. HGEA/AFSCME News and Announcements 10 June, 1.

Hill, Janet Swan. 1998. Boo! Outsourcing from the cataloging perspective. The Bottom Line 11, no. 3: 116–21.

Hirshon, Arnold and Barbara A. Winters. 1996. Outsourcing library technical services: A how-to-do-it manual for librarians. New York: Neal-Schuman.

Holt, Glen E. 1995. Catalog outsourcing: No clear-cut choice. Library Journal 120: 34.

HSPLS customer information update. 1996. Ho’ala News. October.

Intner, Sheila S. 1993. Reengineering, outsourcing, downsizing, and perfect timing. Technicalities 13, no. 11 (November): 1+.

________. 1994. Outsourcing—what does it mean for technical services. Technicalities 14, no. 3 (March): 3–5.

________. 1996. What is your catalog worth? Technicalities 16, no. 4 (April): 2–3.

________. 1997a. Stream of consciousness: Outsourcing selection in Hawaii—the next installment. Technicalities 17, no. 4 (April): 2–3.

________. 1997b. We keep saying libraries need catalogers, but outsourcing says it isn’t so. Technicalities 17, no. 5 (May): 2–3.

Johnston, Janis L. 1996. Outsourcing: New name for an old practice. Law Library Journal 88: 128–34.

Kraemer, Sylvia K. 1995. Organizing for Exploration. In Exploring the Unknown, ed John M. Longsdon. Washington D.C.: NASA History Office.

Kua, Crystal. 1999, State settles suit against book buyer. Honolulu Star Bulletin (Honolulu, HI), 23 July, A1.

Lancaster, Hal. 1995, Saving your career when your position has been outsourced. Wall Street Journal, 12 December, B1.

Las Vegas outsources authority. 1998. American Libraries 29, no. 4 (April): 33–4.

Lawes, Ann. 1994. Contracing out. New Library World 95, no. 1114: 8–12.

Leiding, Reba. 1996. Reader’s soapbox revisited: A response to Dwyer’s commentary on PromptCat. Technicalities 16, no. 15.

Libby, Katherine A. and Dana M. Caudle. 1997. A survey on the outsourcing of cataloging in academic libraries. College & Research Libraries 58, no. 6 (November): 550–60.

Majka, David R. 1999. Of portals, publishers and privatization. American Libraries 30, no. 10 (October): 46–9.

Manley, Will. 1997. The fiasco factor. American Libraries 28, no. 11 (December): 96.

Marcum, James W. 1998. Outsourcing in libraries: Tactic, strategy, or “meta-strategy”? Library Administration & Management 12, no. 1: 15–25.

Martin, Murray S. 1995. Outsourcing. The Bottom Line 8, no. 3: 28–30.

McCurdy, Howard E. 1993. Inside NASA: High technology and organizational change in the U.S. space program. Baltimore, MD: John Hopkins University Press.

McLaren, Mary. 1998. Outsourcing: into the next dimension. Library Acquisitions 22, no. 2: 214–16.

Metz, Ruth M.. 1998. Analysis of LSSI’s Riverside County Library System operation for FY 1997–98 and FY 1998–99. Riverside, CA: County Executive Office, Riverside County. Photocopied.

Mitchell, Sylvia. 1997. Librarians voice their concerns. The Public Employee September, 6–7.

Miyashiro, Fusako. 1995. Library news. The Waimanalo News Home Page. August.

Miles, Kevin. 1996. Outsourcing in private law libraries since the Baker & Mckenzie action. The Bottom Line 9, no. 2: 10–3.

Morton-Schwalb, Sandy I. 1997. The ins and outs of outsourcing: The changing, evolving scene for information professionals. Database 20: 41–2+.

Neville, Shelley. 1999. Biz of acq—libraries, outsourcing, and integrated library services: peaceful coexistence, or contradiction in terms? Against the Grain 11, no. 1: 68–70.

Nisonger, Thomas E. 1998. Outsourcing selection in academic libraries (meeting of the ALCTS Collection Development Librarians of Academic Libraries Discussion Group, ALA Midwinter 1998). Library Acquisitions: Practice & Theory 22, no. 3: 356–8.

Nurse! There are headaches in Hawaii! 1996. School Library Journal 42, no. 12 (December): 38.

The OCLC TechPro service: Your partner in technical procession since 1985. 2000. Dublin, OH: Online Computer Library Center, Inc.

Oder, Norman. 1997a. Outsourcing model—or mistake? The collection development controversy in Hawaii. Library Journal 122, no. 5 (15 March): 28–31.

________. 1997b. Hawaii bends on outsourcing bill. Library Journal 122, no. 10 (June): 16.

________. 1997c. Hawaii cancels B&T outsourcing. Library Journal 122, no. 12 (July): 12–3.

Oder, Norman and Susan Smith DiMattia. 1996. Hawaii / B&T outsourcing deal causing controversy. Library Journal 121 (15 November): 12.

Office of Management and Budget. 1983. Performance of commercial activities. OMB Circular A-76 Transmittal Memorandum 20. http://www.whitehouse.gov/OMB/circulars/a076/a076tm20.html. Accessed 3 May 2000.

Office of Personnel Management. 1998. Occupations of federal white-collar and blue-collar workers as of September 30, 1997. OMSOE-OWI-56-25. Washington, D.C.: Government Printing Office.

Ogburn, Joyce L. 1994. An introduction to outsourcing. Library Acquisitions 18: 363–416.

Okata, Russell K. 1997. We’re on your side. The Public Employee. June, 4.

Olson, Renee. 1996. Hawaii hands collection development to Baker & Taylor. School Library Journal 42, no. 6 (June): 10–1.

________. 1996. Hawaii’s newest volcano: Dissent erupts over outsourcing. School Library Journal 42, no. 10, (November): 10–1.

Osif, Bonnie A. and Richard L. Harwood. 2000. Privatization and outsourcing. Library Administration and Management. 14, no. 2: 102–107.

Penebacker, John R. 1997. Letter from Hawaii State Public Library System, to Arnie Wight, Baker & Taylor Books, 12 February 1997.

Platten, Bessie. 1999. The case against outsourcing. Library Collections, Acquisitions, and Technical Services 23, no. 2: 210–12.

Quint, Barbara. 1996. The best defense is a good offense. Searcher 4, no. 7: 12–6.

________. 1996. Disintermediation. Searcher 4: 4+.

________. 1996. The last word: Ambivalence. Searcher 4: 54–5.

________. 1996. Library-to-library outsourcing: Interview with Steve Coffman. Searcher 4: 24–31.

________. 1996. Professional associations react to the challenge: Interviews with SLA’s David Bender and AIIP’s Jane Miller. Searcher 4: 8+.

Ray, Ron L. 1997. Outsourcing technical services: The selection process. Library Acquisitions 21, no. 4: 490–3.

Reid, Calvin. 1997. More B&T woes: Hawaii cancels pact, Chicago claims fraud. Publishers Weekly 244, no. 32: 21.

Renaud, Robert. 1997. Learning to compete: Competition, outsourcing, and academic libraries. The Journal of Academic Librarianship 23: 85–90.

Rider, Mary M. 1996. Developing new roles for paraprofessionals in cataloging. The Journal of Academic Librarianship 22, no. 1: 26–32.

Rider, Mary M. and Marsha Hamilton. 1996. PromptCat issues for acquisitions: Quality review, cost analysis and workflow implications. Library Acquisitions: Practice & Theory 20, no. 1: 9–21.

Ruschoff, Carlen. 1995. Cataloging’s prospects: Responding to austerity with innovation. The Journal of Academic Librarianship 21, no. 1: 51–7.

Schneider, Karen G. 1998. The McLibrary syndrome. American Libraries 29, no 1, (January): 66–8.

________. 1998. Outsourcing. The Bottom Line 11, no. 3: 96–121.

Schuman, Patricia Glass. 1998. The selling of the public library: It’s not just “outsourcing,” it’s privatization. Library Journal 123, no. 13 (August): 50–52.

Schwalb, Sandy. 1997. The ins and outs of outsourcing. Database 20, no. 3 (June): 41–46.

Seitz, Rob. 1998. Outsourcing helps library meet demand. American City & County 113, no. 5: 72.

Sellberg, Roxanne. 1995. Managing the cataloging enterprise in an academic library: An introduction. Wilson Library Bulletin 69, no. 7 (March): 33–6.

Shirk, Gary M. 1995. Outsourced library technical services: The bookseller’s perspective. Library Acquisitions: Practice & Theory 18, no. 4: 383–95.

Smith, Vicki Toy. 1997. Outsourcing cataloging: An evaluation. Journal of Educational Media & Library Sciences 34, no. 4 (June): 380–95.

Somers, Michael A. 1997. Causes and effects: Shelf-ready processing, PromptCat, and Louisiana State University. Library Acquisitions: Practice & Theory 21: 228.

Stomberg, Lisa. 1996. The underutilization of government document collections: Can outsourcing provide access solutions? Colorado Libraries 22: 42–3.

Swenson, Jennifer. 1998. County services: A tale of eight counties. Sacramento, CA: California Research Bureau.

Technical processing projects undertaken by OCLC TechPro service. 1999. Dublin, OH: Online Computer Library Center, Inc.

Tsui, Susan Lee and Carol F. Hinders. 1999. Cost-effectiveness and benefits of outsourcing authority control. Cataloging & Classification Quarterly 26, no. 4: 43–61.

U.S. Congress, House of Representatives Committee on Appropriations. 1998. Department of Veteran’s Affairs, Housing and Urban Development, and independent agencies appropriations for 1999: Part 1. National Aeronautics and Space Administration. Washington, D.C.: Government Printing Office.

Urban Libraries Council. 1999. Outsourcing metropolitan public libraries: A frequent fast facts survey. Evanston, IL: Urban Libraries Council.

Varner, Carroll H. 1996. Outsourcing library production: The leader’s role. Continuity & transformation: The promises of confluence. Proceedings of the Seventh National Conference of the Association of College and Research Libraries Chicago, IL: Association of College and Research Libraries, American Library Association, 445–8.

Waite, Ellen J. 1995. Reinvent catalogers! Library Journal 120, no. 18: 36–7.

Walker, Thomas M. 1996. Outsourcing: A customer’s perspective on the process and the potential. The Bottom Line 9, no. 2: 14–7.

Waltner, Robb M. 1998. Outsourcing continuations services: issues and implications. The Serials Librarian 34, no. 3-4: 267–9.

Watson, James K., Richard Huff, and Jay Bromberek. 1998. Outsourcing document capture: Adding more service to service bureaus. Inform 12, no. 1 (January): 28–31.

Weaver, Barbara F. 1993. Outsourcing—a dirty word or a lifeline? The Bottom Line 7: 26–9.

White, Herbert S. 1998. Library outsourcing and contracting: Cost-effectiveness or shell game? Library Journal 123, no. 11: 56–7.

________. 2000. Why outsourcing happens, and what to do about it. American Libraries 31, no. 1 (January): 66–71.

Wiegand, Wayne A. 1998. The politics of cultural authority. American Libraries 29, no. 1 (January): 80–2.

Wight, Arnie. 1997. Letter from Baker & Taylor Books, to Karen Knudsen,13 February 1997.

Willett, Charles. 1998. Consider the source: A case against outsourcing materials selection in academic libraries. Collection Building 17, no. 2: 91–5.

Wilson, Karen A. 1995. Outsourcing copy cataloging and physical processing: A review of Blackwell’s outsourcing services for the J. Hugh Jackson Library at Stanford University. Library Resources & Technical Services 39, no. 4: 359–83.

Wilson, Karen A., and Marylou Colver, ed. 1997. Outsourcing library technical services operations: Practices in academic, public, and special libraries. Chicago, IL: American Library Association.

Winters, Barbara A. 1994. Catalog outsourcing at Wright State University: Implications for acquisitions managers. Library Acquisitions 18: 367–73.

Wittorf, Robert. 1998. Outsourcing photocopying in a library: one experience. The Bottom Line 11, no. 3: 101–4.

Woodsworth, Anne. 1998. Outsourcing: A tempest in a teapot. Library Journal 123, no. 5: 46.

Wright, Susan. 1997. Exploring outsourcing. Information Outlook 1 (March): 31+.

Zula, Floyd M. 1997. Creative outsourcing assessment and evaluation. Library Acquisitions 21 (Spring): 89–91.

   Outsourcing in Education and Government

An interview with David Bennett, President, Educational Alternatives, Inc. 1993. School Business Affairs 59, no. 11 (November): 22–5.

Farm it out: An interview with Steve Kramer. 1996. School Planning & Management 35, no. 4 (April): 18–22.

Adams, Matthew C. 1998. Off-balance sheet financing. Facilities Manager 41, no. 4: 56–7.

Baten, Eugene C. 1996. Lessons learned: EAI and the Hartford Board of Education. School Business Affairs 62, no. 5 (May): 12–6.

Blackshear, Patsy Baker. 1993. The tides of change: Privatization in education. School Business Affairs 59, no. 6 (June): 26–8,30.

Brown, Frank. 1995. Privatization of public education: Theories and concepts. Education & Urban Society 27, no. 2 (February): 114–26.

________. 1997. Privatization and urban education: More political and less educational. Education & Urban Society 29, no. 2 (February): 204–16.

Brown, Frank and Richard C. Hunter. 1996. The privatization of public education: What do we mean? School Business Affairs 62, no. 5 (May): 6–11.

Carnoy, Martin. 1995. Is school privatization the answer? Data from other countries help burst the voucher bubble. American Educator 19, no. 3: 29–30.

Cowen, Richard. 1991. Privatization of transportation: The ownership question. School Business Affairs 57, no. 1 (January): 36–9.

Dervarics, Charles. 1993. Weighing the contract option. American School Board Journal 180, no. 9 (September): 42–4.

Donovan, Sharon. 1996. The benefits of private contractors: Four case studies. School Business Affairs 62, no. 5 (May): 25–31.

Doyle, Denis P. 1994. Private management and school reform. American Enterprise 5, no. 3: 12–5.

Eckerd, Cynthia L. 1996. The battle of Wilkinsburg: One district’s efforts to privatize. School Business Affairs 62, no. 5 (May): 22–4.

Feir, Priscilla L. 1996. Contracting for educational services. School Business Affairs 62, no. 1 (January): 38–40, 42.

Finkel, Karen E. 1998. Writing the right contract: Getting what you want. School Business Affairs 64, no. 2 (February): 40–3.

Furtwengler, Carol B. 1998. Policies and privatization. American School Board Journal 185, no. 4 (April): 42–6.

Gliedman, John A. 1991. The choice between educational privatization and parental governance. Journal of Law & Education 20, no. 4: 395–419.

Green, Preston C. 1997. To a peaceful settlement: Using constructive methods to terminate contracts between private corporations and school districts. Equity & Excellence in Education 30, no. 2 (September): 39–48.

Harrington-Lueker, Donna. 1993. Public schools go private. American School Board Journal 180, no. 9 (September): 35–9.

Hounsell, Dan. 1996. Privatizing maintenance. School Business Affairs 62, no. 2 (February): 16–7,19.

Hunter, Richard C. 1995a. Private procurement in the public sector and in education. Education & Urban Society 27, no. 2 (February): 136–53.

________. 1995b. Privatization of instruction in public education. Education & Urban Society 27, no. 2 (February): 168–94.

Jacobs, Glenn. 1993. History, crisis, and social panic: Minority resistance to privatization of an urban school system. Urban Review 25, no. 3 (September): 175–98.

________. 1994. Why is Boston University still in Chelsea? New England Journal of Public Policy 10, no. 1: 179–207.

Keane, William G. and Samuel Flam. 1998. Politics and privatization. American School Board Journal 185, no. 4 (April): 46–8.

Kinkel, Karen E. 1996. Driving down a new road: Outsourcing student transportation. School Business Affairs 62, no. 5 (May): 38–42.

Koppich, Julia E. 1997. Considering nontraditional alternatives: Charters, private contracts, and vouchers. Future of Children 7, no. 3: 96–111.

Levine, Marvin J. 1990. Privatization of government: The delivery of public goods and services by private means. Alexandria, VA: International Personnel Management Association.

Lurie, Sylvia and Kenneth Smith. 1996. Two views on performance contracting. School Business Affairs 62, no. 5 (May): 47–51.

Lyons, James E. 1995. Contracting out for public school support services. Education & Urban Society 27, no. 2 (February): 154–67.

Madsen, Jean. 1997. Leadership in decentralized schools. Journal of School Leadership 7, no. 2 (March): 110–37.

________. 1998. Private and decentralized public schools: Do they speak the same language? International Journal of Educational Reform 7, no. 2 (January): 20–33.

McCarthy, Martha M. 1995. Private investment in public education: Boon or boondoggle? Journal of School Leadership 5, no. 1 (January): 4–21.

McLaughlin, John M. 1994. The private management of public schools. Principal 73, no. 4 (March): 16–7,19.

McLaughlin, John M. and Michael M. Norman. 1995. Education as an industry: Opportunities for public schools. School Business Affairs 61, no. 11 (November): 10–4.

Noguera, Pedro A. 1994. More democracy not less: Confronting the challenge of privatization in public education. Journal of Negro Education 63, no. 2: 237–50.

Page, Paul R. and Lloyd D. Davis. 1994. Leave the driving to us. American School Board Journal 181, no. 11 (November): 43–5.

Payne, James L. 1996. Profit is not a dirty word: The role of money in education. School Business Affairs 62, no. 5 (May): 43–6.

Ravitch, Diane and Joseph Viteritti. 1996. A new vision for city schools. Public Interest, no. 122: 3–16.

Russo, Charles J. 1995. Legal issues in contracting out for public education services. Education & Urban Society 27, no. 2 (February): 127–35.

Russo, Charles J. and J. Harris. 1996. Buyer beware: State controls over privatization. School Business Affairs 62, no. 5 (May): 17–8,20–1.

Schnaiberg, Lynn. 1999. Entrepreneurs hoping to do good, make money. Education Week 19, no. 14: 1–2.

Slesnick, Donald D. II and Jennifer K. Poltrock. 1996. Public sector bargaining in the mid-90s (The 1980s were challenging, but this is ridiculous)—a union perspective. Journal of Law & Education 25, no. 4: 661–71.

Tetreault, Donald R. and Lawrence O. Picus. 1996. School privatization: Is there a future? School Business Affairs 62, no. 5 (May): 32–7.

Thompson, Garland L. 1994. Contention over privatization: Will it help or hurt the schools? Black Issues in Higher Education 11, no. 16: 20–1.

Uline, Cynthia L. 1998. The privatization of public schools: Breaking the mold in Hartford, Connecticut. Journal of Research & Development in Education 31, no. 3: 176–88.

Walsh, Norman J. 1995. Public School, Inc.: Baltimore’s risky enterprise. Education & Urban Society 27, no. 2 (February): 195–205.

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   Outsourcing in the Private Sector

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Brown, Bob. 1992. Outsourcing’s side effects can inflame instead of cure. Network World 9, no. 17 (27 April): 27, 31.

Caldwell, Bruce. 1995. Outsourcing megadeals. Informationweek 552 (6 November): 34–52.

Connelly, Karin. 1999. Ship out! Inside Business 1, no. 11: 88–91.

Deavers, Kenneth L. 1997. Outsourcing a corporate competitiveness strategy, not a search for low wages. Journal of Labor Research 18: 503–19.

Gillooly, Caryn. 1995. Outsourcing the corporate network. Informationweek 557 (11 December): 14–6.

Hannum, Amy Raufman. 1999. Outsource IT. Inside Business 1: 61–5.

Hayes, Heather. 1999. Agencies move to outsource network management. Washington Technology 14, no. 13: 32–6.

King, Julia. 1998. Outsourced, but not outclassed. Computerworld The Premier 100 Supplement (16 November): 36–7.

McCartney, Laton. 1998. Winning with IT consultants: Let the buyer beware in this $50 billion consulting market. Industry Week 247, no. 16 (7 September): 51–4.

Savas, E. S. 2000. Privatization and public-private partnerships. New York: Chatham House.

Schatz, Willie. 1993. Get ready for bailoutsourcing. Computerworld 27, no. 4 (25 January): 57–8.

Sheridan, John H. 1999. Managing the chain. Industry Week 284, no. 16 (6 September): 50–2.

Strassman, Paul A. 1998. Outsourcing IT. Across the Board 35, no. 5 (May): 23–5.

Tully, Shawn. 1993. The modular corporation. Fortune 127, no. 3 (8 February): 52–6.

Violino, Bob. 1995. Bringing harmony to business systems – Part 1. Informationweek 547 (2 October): 34–40.

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