ALA Publishing

Improving library security through better communication

CHICAGO—Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Steve Albrecht, a 15-year police veteran, has presented workshops for libraries on dealing with challenging patrons.

Products hot off the press, special events at the ALA Store in San Francisco

Located just outside the Exhibits, the ALA Store at the 2015 ALA Annual Conference offers products that meet the widest range of your promotional and continuing education/professional development needs—as well as fun gift items. Make sure to carve out some time in your schedule to stop by and examine the many new and bestselling items available!

ALA Store hours:

Friday, June 26            12:00 pm – 5:30 pm

Returning eCourse: Putting the 'Pop' in Information Literacy

CHICAGO — ALA Editions announces a new iteration of its popular eCourse Putting the "Pop" in Information Literacy. Dawn Stahura will serve as the instructor for this five-week facilitated eCourse starting on July 13, 2015.

Vnuk’s shelf-by-shelf guide to weeding

CHICAGO —“No! We can’t rid of that!” Rebecca Vnuk, author of the popular “Weeding Tips” column on Booklist Online, is here to show you that yes, you can. A library is an ever-changing organism; when done the right way, weeding helps a library thrive by focusing its resources on those parts of the collection that are the most useful to its users.

Effective service quality assessment

CHICAGO — Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since “Assessing Service Quality” premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation.

New workshop: Get started with Google Analytics

CHICAGO — ALA TechSource introduces a new workshop Getting Started with Google Analytics, with Rita Gavelis. This 90-minute workshop is hosted live at 2:30 p.m. Eastern on Thursday, July 2, 2015.

New workshop shows how to improve website user experience with A/B Testing

CHICAGO — ALA TechSource introduces a new workshop Improving Website User Experience with A/B Testing, with Scott W. H. Young. This 90-minute workshop is hosted live at 2:30 p.m. Eastern on Wednesday, June 24, 2015.

New workshop examines legal issues impacting makerspaces

CHICAGO — ALA Editions announces a new workshop, Makerspaces: The Library's Legal Answers, with Mary Minow, Tomas Lipinski, and Gretchen McCord. This workshop will last 90 minutes and is hosted live at 2:30 p.m. Eastern on Thursday, June 18, 2015.

ALA Store warehouse is moving

CHICAGO — Effective May 22, 2015, the ALA Store is moving to a new physical warehouse and fulfillment center. Our new vendor offers highly rated customer service and support, and our goal is to improve your overall experience when purchasing from the ALA Store. Effective May 22:


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