CHICAGO — Service design is a holistic, collaborative methodology that puts the user at the center of the service delivery model. Because this approach prioritizes users and their overall experience, it’s a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In “Getting Started in Service Design: A How-To-Do-It Manual For Librarians,” published by ALA Neal-Schuman, authors Joe J.
CHICAGO—If you’ve ever been to an ALA Annual Conference, you know that there’s always a lot of tech to see and never enough time to see it all. Whether you were unable to attend this year or you just want to get a good run-down of what you may have missed, our free webinar has got you covered! Our expert panel will discuss what they learned and what trends stood out at the conference and take some audience questions as well.
CHICAGO — Literacy has now been recognized as a human right for over 50 years in several international declarations and initiatives. Every child has a right to read and we have a social responsibility, as parents, teachers, librarians, publishers, booksellers, campaigners and policy makers to ensure that they are able to exercise that right.
CHICAGO—Join us July 24 for a free episode of AL Live, where Jason Kuscma, deputy director at Toledo Lucas County (Ohio) Public Library and 2017 Library Journal Mover and Shaker, will discuss how his library uses Analytics On Demand to inform patrons and non-patrons about library services, to market special programs to targeted households, and as a tool to aid managers in understanding their community.
CHICAGO—ALA Publishing eLearning Solutions announces an exciting new workshop, Using Snapchat to Reach Library Patrons with Paige Alfonzo. This workshop will consist of two 90-minute sessions and take place on:
Thursday, August 24, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific
Thursday, August 31, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific
CHICAGO—ALA Publishing eLearning Solutions announces a new session of our popular workshop, How to Deliver Great Library Customer Service with Laurie Brown. This workshop will last 90 minutes and take place Wednesday, August 23, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific.
CHICAGO — In the August episode of AL Live, you’ll join the School Outfitters team and Sycamore Community (Ohio) School District leaders to discuss tips for creating a modern media center. They’ll show you how they’ve converted Sycamore High School’s library from an outdated, underused center with dusty shelves and heavy, bulky furniture to a modern media center that engages students. Working with a team of administrators as well as designers and architects, School Outfitters brought the space back to life.
CHICAGO—ALA Publishing eLearning Solutions announces a new session of our popular workshop, Creating Inclusive Storytimes for ALL Children with Carol Morrone. This workshop will last 90 minutes and take place on Thursday, August 17, 2017 at 2:30pm Eastern/1:30pm Central/12:30pm Mountain/11:30am Pacific.
Creating Inclusive Storytimes for ALL Children Workshop
A 90-minute workshop, Thursday, August 17, 2017, 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific