Member & Customer Service (MACS)

ALA invites member feedback at Kitchen Table Conversations at 2015 Annual Conference

CHICAGO — As part of an ongoing effort to improve member experience, the American Library Association (ALA) will host a series of gatherings at the 2015 ALA Annual Conference & Exhibition in San Francisco to receive feedback about how it is communicating with current and prospective members.

VMM15: Your historic opportunity to vote on a VMM resolution

CHICAGO — Be one of more than 500 members who will have the first-time ever opportunity to vote on a resolution submitted via the Virtual Membership Meeting (VMM15). American Library Association (ALA) members can make their voices heard regarding the organization’s strategic direction and budget priorities by sharing their ideas and experiences and offering their suggestions during the annual Virtual Membership Meeting (VMM).

Nomination period now open for ASCLA awards recognizing service to profession and outstanding service to special populations

CHICAGO – The Association for Specialized and Cooperative Library Agencies (ASCLA) is now accepting nominations for its 2014 awards, which recognize projects focused on library services to people with disabilities; the advancement of library services for the blind and physically handicapped; exceptional achievement in extension and outreach services; exemplary leadership and achievement in consulting, state library services and library cooperatives; and service to ASCLA.

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