Member & Customer Service (MACS)

ALA invites member feedback at Kitchen Table Conversations at 2015 Annual Conference

CHICAGO — As part of an ongoing effort to improve member experience, the American Library Association (ALA) will host a series of gatherings at the 2015 ALA Annual Conference & Exhibition in San Francisco to receive feedback about how it is communicating with current and prospective members.

Nomination period now open for ASCLA awards recognizing service to profession and outstanding service to special populations

CHICAGO – The Association for Specialized and Cooperative Library Agencies (ASCLA) is now accepting nominations for its 2014 awards, which recognize projects focused on library services to people with disabilities; the advancement of library services for the blind and physically handicapped; exceptional achievement in extension and outreach services; exemplary leadership and achievement in consulting, state library services and library cooperatives; and service to ASCLA.

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