Outcomes Measurement

October webinar highlights the many uses of outcomes data

CHICAGO – The Public Library Association (PLA) and American Library Association's Public Programs Office are partnering to present a webinar on the benefits of using outcomes data to improve and support library programming. Participants will learn how to leverage Project Outcome, PLA’s performance-measurement program for public libraries, in making programming decisions, applying for funding, and demonstrating the impact of library programs and services. 

September webinar focuses on measuring effect of digital literacy services

CHICAGO – Nearly all public libraries offer some sort of digital literacy services, ranging from group computer classes to individual tutoring assistance, but how do library staff know their efforts are achieving the desired effect? How can libraries provide consistent digital literacy programs that answer their patrons' most frequently asked questions? How can libraries measure the success of these services and identify areas for improvement? These are just a few of the questions that will be addressed through the Public Library Association's September webinar.

June webinar features lessons learned from early adopters of PLA performance measurement program

CHICAGO – Through a panel-style webinar next month, the Public Library Association’s (PLA) will provide an overview of the Association's performance-measurement program for public libraries, Project Outcome. Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes.