ALA Store warehouse is moving

For Immediate Release
Thu, 05/14/2015

Contact:

Rob Christopher

Marketing Coordinator

ALA Publishing

American Library Association

312-280-5052

rchristopher@ala.org

CHICAGO — Effective May 22, 2015, the ALA Store is moving to a new physical warehouse and fulfillment center. Our new vendor offers highly rated customer service and support, and our goal is to improve your overall experience when purchasing from the ALA Store. Effective May 22:

  • New orders and payments should be sent to:
    American Library Association
    28281 Network Place
    Chicago, IL 60673-1282

Note that all orders and payments sent to the main ALA address will continue to be processed; however, for the speediest service, the above address should be used after May 22. Though we understand that many institutions need new W-9 forms to begin remitting payments to a new address, the tax ID for the ALA Store is associated with the main ALA address. Our current W-9 may be downloaded here.

  • Send returns to:
    American Library Association
    c/o BrightKey
    9050 Junction Drive
    Annapolis Junction, MD 20701

Please note that any returns shipped to the outdated address after May 22 will result in processing delays.

We look forward to a smooth transition and to an improved customer experience. For more information, please see the ALA Store FAQ. Purchases made at the ALA Store fund advocacy, awareness and accreditation programs for library professionals worldwide.