New eCourse: Creating a Culture of Usability in Your Library

For Immediate Release
Thu, 08/10/2017


Colton Ursiny

Administrative Assistant

ALA Publishing

Chicago—ALA Publishing eLearning Solutions announces a new facilitated eCourse, Creating a Culture of Usability in Your Library. Krista Godfrey will serve as the instructor for a 4-week facilitated eCourse starting on Monday, Oct. 9, 2017.

Estimated Hours of Learning: 24
Certificate of Completion available upon request 

Learning outcomes

After completing this eCourse, you will be able to

  • define usability and usability testing
  • apply usability tools to testing scenarios
  • determine the benefits of moving to a culture of usability
  • apply usability testing principles to areas other than website testing

This eCourse addresses the increasing need for libraries to improve user experience by concentrating on usability and usability testing. User experience expert Krista Godfrey explores usability beyond web applications into physical services and teaches you how you can put your users first, can more easily implement user-driven changes that enhance your library, and can incorporate the principles of usability and usability testing into your organization’s values. You’ll walk away from this course with practical strategies to implement a culture of usability and a better understanding of the types of usability testing available and how they function. This eCourse provides you with foundation in usability that can help you employ the most relevant tools to better understand your users and their needs.

eCourse outline

Please note that this eCourse outline below is tentative, and that the final outline may vary slightly from the information below. The outline will be updated as the course materials are finalized.

Week 1: What is usability testing?
        a. Usability vs UX
        b. Types of usability testing
        c. Benefits

Week 2: Usability testing tools
        a. What should I test?
        b. Usability beyond websites
        c. Usability tools
        d. Scheduling & compensation

Week 3: Why a culture of usability?
        a. Why a culture of usability instead of just testing?
        b. Shared values
        c. Can I change a culture?
        d. Buy in vs join in

Week 4: How can I create a culture of usability? 
        a. Teams vs solo
        b. Who should be involved?
        c. How do I get others involved?
        d. Moving beyond usability testing on websites

About the Instructor

Krista Godfrey is the Interim Head of Library IT Services and the Web Services Librarian at Memorial University. While she enjoys strategizing about the role of technology in libraries and playing with new technologies, she focuses her time on improving library services and the library website through usability testing and enhancing the user experience. She is currently the Past President for the Newfoundland and Labrador Library Association (NLLA) and is a former President of the Ontario Library Information Technology Association (OLITA).

Registration for this ALA Publishing eLearning Solutions facilitated eCourse, which begins on Monday, Oct. 9, 2017, can be purchased at the ALA Store. Participants in this course will need regular access to a computer with an internet connection for online message board participation, viewing online video, listening to streaming audio (MP3 files), and downloading and viewing PDF and PowerPoint files.

ALA Publishing eLearning Solutions (ELS) produces high-quality professional development events and materials for the library profession. ELS events cover modern issues on a wide variety of topics in formats that include live workshops, asynchronous eCourses, and print publications. We help ensure that today’s library employees have access to the professional development opportunities they need, whether they are brushing up on the basics or expanding their horizons with cutting-edge tools. Contact us at

ALA Store purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide.