RUSA Summer Online Learning Opportunities

For Immediate Release
Thu, 06/01/2017

Contact:

Jennifer Cross

Web Services Manager

Reference and User Services Association (RUSA)

jcross@ala.org

The Reference and User Services Association (RUSA), a division of ALA, is pleased to announce summer 2017 online learning opportunities:

  • July
    • "Serving those who served: Working with the Veteran and Military Communities" Webinar - 7/13/17 
      In this webinar, two librarians who are also military veterans themselves will help librarians get started working with veteran and military-affiliated patrons by sharing some crucial background information about the veteran and military communities, including common pitfalls and FAQs. They will also share ideas, strategies, and success stories related to library outreach and programming for the veteran and military communities in both public and academic libraries.
       
    • "The Google Driver's Manual" Webinar - 7/21/17
      Google Drive is a great option for librarians to share with their patrons. Learn all the tricks Google Drive can do for you and your patrons (and maybe even your library).
       
    • "Successful Outreach and Marketing for any Library" eCourse - 7/31/17
      Do you want to improve your libraries outreach and marketing activities? Do you want to attract new patrons and reach out to underserved communities? Over the course of six weeks, participants will learn how to assess marketing needs, expand the reach of outreach activities, integrate free and low-cost tools into their outreach activities, and develop an outreach and marketing plan for the library of their choice.
  • August
    • "I am Not A Robot: Using Emotional Intelligence to Humanize Virtual Reference" Webinar - 8/24/17
      This webinar will assert that improving emotional intelligence will improve our overall virtual communication. This webinar will provide librarians and staff with an emotional intelligence toolkit to improve their virtual reference experience as well as provide tips for implementing a training program that incorporates emotional intelligence principles.

About RUSA
The Reference and User Services Association (RUSA), a division of the American Library Association, offers multiple online professional development opportunities year round that are open to the public. Whether you want to acquire new skills or sharpen your current skills, RUSA's online courses and webinars offer convenient and flexible learning opportunities on both basic and advance topics. Basic topics may include the reference interview and readers' advisory to name a few. For advanced topics we dive into specialty areas such as business reference, genealogy and topics related to prison libraries among others. RUSA members qualify for discounted registration rates including discounts on group registrations. RUSA represents librarians and library staff in the fields of reference, specialized reference, collection development, readers' advisory and resource sharing. RUSA is the foremost organization of reference and information professionals who make the connections between people and the information sources, services and collection materials they need.

Have questions about RUSA’s online learning? Jennifer Cross, Web Services Manager has the answers. Email her today.