Learn about Contextual Inquiry, after ALA Annual
For Immediate Release
Programs and Marketing Specialist
Chicago -- A new LITA web course, Contextual Inquiry: Using Ethnographic Research to Impact your Library UX, begins, July 6, 2017, shortly after ALA Annual. Use the excitement generated by the conference to further explore new avenues to increase your user engagement. The contextual inquiry research methodology helps to better understand the intents and motivations behind user behavior. The approach involves in-depth, participant-led sessions where users take on the role of educator, teaching the researcher by walking them through tasks in the physical environment in which they typically perform them.