Learn about Contextual Inquiry, after ALA Annual

For Immediate Release
Tue, 06/20/2017


Mark Beatty

Programs and Marketing Specialist



Chicago -- A new LITA web course, Contextual Inquiry: Using Ethnographic Research to Impact your Library UX, begins, July 6, 2017, shortly after ALA Annual. Use the excitement generated by the conference to further explore new avenues to increase your user engagement. The contextual inquiry research methodology helps to better understand the intents and motivations behind user behavior. The approach involves in-depth, participant-led sessions where users take on the role of educator, teaching the researcher by walking them through tasks in the physical environment in which they typically perform them.

Instructors: Rachel Vacek, Head of Design & Discovery, University of Michigan Library; and Deirdre Costello, Director, UX Research, EBSCO Information Services
July 6 – August 10, 2017
This is a blended format web course. The course will be delivered as separate live webinar lectures, one per week. You do not have to attend the live lectures in order to participate. The webinars will be recorded for later viewing.
Check the LITA Online Learning web page for additional upcoming LITA continuing education offerings.
Questions or Comments?
contact LITA at (312) 280-4268 or Mark Beatty, mbeatty@ala.org