PLA offers Project Outcome webinar for library consultants

For Immediate Release
Thu, 05/04/2017


Laurence Deutsch

Manager, Communications

Public Library Association (PLA)

CHICAGO – The Public Library Association’s (PLA) will introduce library consultants to the Association's performance-measurement program, Project Outcome, through a dedicated webinar. Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. Libraries can use the collected outcome data to evaluate programming, inform internal and external decision-making, support strategic planning, and more. 

The webinar, Project Outcome for Library Consultants, is designed to introduce consultants to the Project Outcome framework to help inform their work with public libraries. It will be held from 1-2 p.m. Central Time on Thursday, May 18. Registration costs $50 and space is limited. This webinar is open to library consultants or other non-public library groups interested in learning about Project Outcome for consulting or instructional purposes.

At the conclusion of this webinar, participants will:

  • Understand what is included in the Project Outcome framework and how the toolkit can be used to support outcome measurement in public libraries;
  • Know how to anticipate and respond to libraries’ questions and concerns about Project Outcome; and
  • Be able to confidently communicate about Project Outcome and make informed recommendations for its use.

This webinar is not intended as a a substitute for the Project Outcome Regional Training, a full-day workshop provided to public library staff by PLA, nor does attendance entitle participants to develop or deliver Project Outcome training. Instead, Project Outcome for Library Consultants will provide an overview and talking points for discussing Project Outcome in conjunction with other trainings, programs, and services provided by webinar participants.

The Project Outcome tools are only available to U.S. and Canadian public and state library staff, but anyone can sign up and access the free resources at

The Public Library Association (PLA) is the largest association dedicated to supporting the unique and evolving needs of public library professionals. Founded in 1944, PLA serves nearly 9,000 members in public libraries large and small in communities across the United States and Canada, with a growing presence around the world. PLA strives to help its members shape the essential institution of public libraries by serving as an indispensable ally for public library leaders. For more information about PLA, contact the PLA office at 1 (800) 545-2433, ext.5PLA, or