June webinar features lessons learned from early adopters of PLA performance measurement program

For Immediate Release
Fri, 05/26/2017


Laurence Deutsch

Manager, Communications

Public Library Association (PLA)


CHICAGO – Through a panel-style webinar next month, the Public Library Association’s (PLA) will provide an overview of the Association's performance-measurement program for public libraries, Project Outcome. Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. Libraries can use the collected outcome data to evaluate programming, inform internal and external decision-making, support strategic planning, and more. 

The webinar, Project Outcome User Experiences & Lessons Learned, will provide an opportunity for interested parties to gain valuable insight from peer libraries who were among the first to use Project Outcome. These panelists will describe their experiences using the survey and tools, and how they have used Project Outcome to implement performance measurement programs that fit the specific needs of their libraries. The webinar will be held from 1-2 p.m. Central Time on Thursday, June 15 Participation is free, but registration is required and space is limited.

At the conclusion of this webinar, participants will:

  • Understand how other libraries are using Project Outcome’s surveys and tools to measure the outcomes for specific program and library needs;
  • Know how to implement Project Outcome in their library; and
  • Be able to apply lessons learned and best practices.

Click here to register, or for more information on this webinar. 

The Public Library Association (PLA) is the largest association dedicated to supporting the unique and evolving needs of public library professionals. Founded in 1944, PLA serves nearly 9,000 members in public libraries large and small in communities across the United States and Canada, with a growing presence around the world. PLA strives to help its members shape the essential institution of public libraries by serving as an indispensable ally for public library leaders. For more information about PLA, contact the PLA office at 1 (800) 545-2433, ext.5PLA, or pla@ala.org.