Crisis Communications for Libraries

Wednesday, 6/10/2020
  • 2:30 PM-4:00 PM (Eastern)
  • 1:30 PM-3:00 PM (Central)
  • 12:30 PM-2:00 PM (Mountain)
  • 11:30 AM-1:00 PM (Pacific)

A crisis is any situation that threatens the integrity or reputation of your organization.
Many public and academic libraries don't have a strong, up-to-date crisis communications plan. As institutions who serve the community, we have an obligation to be prepared for potential crises and communicate clearly and effectively. Creating a plan can reduce anxiety and increase confidence for libraries.

Learning Outcomes

By the end of this webinar, participants will learn:

-- The Components of a Crisis Communications Plan;
-- Who should be on your Crisis Communications Team;
-- The Difference between a Crisis Communications Plan and a Crisis Response Plan;
-- The most important Steps to take during a crisis


Who Should Attend

Anyone working in a library who is responsible for communicating a crisis response to the public or internally to stakeholders.


Cordelia Anderson, CEO
Cordelia Anderson Consulting
Concord, North Carolina




LLAMA member $49; Non-LLAMA member $59; LLAMA group rate (5 or more people) $199; Non-LLAMA group rate (5 or more) $239; Student: $5

How to Register

Register online:

To register with a purchase order or by mail, contact Vicky Williams:

Can’t attend the live event? No problem! If you register you will automatically receive a link to the recorded version for later viewing.

Tech Requirements

This webinar uses GoToWebinar software which may require a small download.


Questions about this webinar: contact Fred Reuland at