LLAMA Continuing Education

Recent LLAMA webinars:

“Embedded Librarianship: Connecting the Dots, and Avoiding the Pitfalls”

Wed., June 3, 1:30-3:00 PM (Central time).


Embedded librarianship-- developing strong, collaborative working relationships with communities -- is essential to the future of librarians. This webinar presents the fundamental elements of embedded librarianship, identifies strategies and practices that lead to success, and points out pitfalls that can derail embedded initiatives. Tactics for adapting successful practices and avoiding or mitigating potential risks are also presented. This webinar offers valuable insights for library professionals who wish to increase their value to their communities.

Participants will:

  • Understand the essential characteristics of embedded librarianship
  • Adapt successful strategies to their organizations and communities
  • Avoid or mitigate practices that can detract from success

Presenter: David Shumaker is a Clinical Associate Professor of Library and Information Science, at Catholic University of America, in Washington, DC.  He has an extensive record of presentations on the topic of embedded librarianship and is the author of The Embedded Librarian (Information Today, 2012).

Fees: LLAMA member $49; Non-LLAMA member $59; LLAMA group rate (5 or more people at one site) $199; Non-LLAMA group rate (5 or more people at one site) $239

Register online: http://tinyurl.com/3zhtecm

Register with a purchase order or by mail: registration form (PDF, 1 pg.).

Can’t attend the live event?  No problem! If you register, you will automatically receive a link to the recorded version for later viewing.

For questions about this webinar or other LLAMA programs, contact Fred Reuland. freuland@ala.org

“Putting a Library Internship Program to Work for You and Your Library”

Wed., June 10, 1:30-3:00 PM (Central time).


This webinar will offer strategies for managing an internship program and will focus on ways to make it manageable for the library staff and enriching for the interns.  The presenters have experience planning internships for MLIS students as well as high school and college students. They bring perspectives from academic and public libraries.

Participants will learn:

  • strategies for promoting and scoping internships to attract the desired candidates
  • how to build in reflective learning experiences for the interns
  • ways of structuring the internship to provide a rich learning experience for the interns while ensuring that none of the library staff are overextended.

Presenter: Sue Erickson, Susan Paddock

Fees: LLAMA member $49; Non-LLAMA member $59; LLAMA group rate (5 or more people at one site) $199; Non-LLAMA group rate (5 or more people at one site) $239

Register online: http://tinyurl.com/3zhtecm

Register with a purchase order or by mail: registration form (PDF, 1 pg.).

Can’t attend the live event?  No problem! If you register, you will automatically receive a link to the recorded version for later viewing.

For questions about this webinar or other LLAMA programs, contact Fred Reuland. freuland@ala org

“Grumble Theory in the Workplace: Making the Most of Employee Complaints”

Wed., June 17, at 1:30-3:00 PM (Central time)


Many of us are familiar with Maslow’s Hierarchy of Needs, but probably less familiar with Maslow’s Grumble Theory and how it can directly relate to employee complaints. In his Hierarchy of Needs, Maslow says that human beings have six basic needs which are organized in a hierarchical order of importance.  In this webinar, we will place that hierarchy of needs into a context of employee complaints and employee survey responses to provide a framework and perspective for supervisors addressing employee complaints.

Participants will:

  • Understand how employee "Grumbles" are driven by basic needs.
  • Recognize that some complaints are indirectly driven by other factors.
  • Learn how to respond to the correct problem in terms of motivation.
  • Discuss what's wrong when no one is complaining.

Presenters: Michael Crumpton, Asst Dean for Administrative Services, and Kathy Bradshaw, Human Resources Librarian, University of North Carolina at Greensboro

Fees: LLAMA member $49; Non-LLAMA member $59; LLAMA group rate (5 or more people at one site) $199; Non-LLAMA group rate (5 or more people at one site) $239

Register online: http://tinyurl.com/3zhtecm

Register with a purchase order or by mail: registration form (PDF, 1 pg.).

Can’t attend the live event?  No problem! If you register, you will automatically receive a link to the recorded version for later viewing.

For questions about this webinar or other LLAMA programs, contact Fred Reuland.

“Library Strategy with a Focus: What NOT to Do”

Wed., May 6, 2015, 1:30 – 3:00 PM (Central)


Strategic planning.  From groans to eye-rolls, the words alone are enough to elicit a range of responses from most librarians—not many of them positive.  All too often our experience is cumbersome and results in plans that are too long, too complex, and have little impact on our work.  Instead of roadmaps for success, they are hoops to jump through.  At the Arlington Heights Memorial Library, we knew we needed to think beyond one-, three-, and five-year cycles, goals, and objectives to prioritize what truly matters—impacting our community.  We needed a way to help administrators allocate resources along with a mechanism that takes tactical decisions out of their hands and puts them where they belong—with the front-line staff who are best equipped to make them.  Learn about how we have created a focused organization where strategy truly guides all that we do, and about how you can bring that process to your library.

Participants will learn:

  • How to create a strategically focused organization by breaking free from the typically rigid strategic planning methodology in favor of a small number of priorities rooted in community needs that can be used as a tool for decision making throughout all levels of the organization. 
  • How the Library Strategy Team created at the Arlington Heights Memorial Library worked as a mechanism for making tactical decisions based on those priorities. 
  • At the end of the webinar, participants should be able to use these principles to improve the planning process at their own libraries.

Suggested audiences: Library administrators, managers, and others responsible for long-term strategy and its execution

Presenter: Jason Kuhl, Executive Director, Arlington Heights Memorial Library, Arlington Heights, IL

“The Matrix: Linking Competencies and Learning Opportunities”

Wed., Feb. 11, 2015, 1:30 - 3:00 PM (Central)

Description: This webinar will introduce the Staff Competencies Training Matrix, an innovative online tool that helps you access established library competencies and associated training resources. This tool provides a dynamic interface that allows for library-wide participation, transparency of job duties, and a framework for creating a need-based and outcome oriented training program. You will find it useful for recruiting managers, trainers, supervisors, and employees wanting to advance or set goals. Participants will be challenged to consider using these competencies within their own libraries.

By the end of this webinar, participants will:

  • Gain a basic understanding of the current use of competencies in academic libraries.
  • Consider the application of this online tool that links competencies with learning opportunities and creates a tangible way of connecting otherwise cumbersome and non-user friendly competencies to users in their institution.
  • Understand how this open-source application can be easily implemented by IT professionals, and how administrators manage content.

Suggested audiences: Human Resources, Training and Development, and IT professionals; Managers and Supervisors

Presenters: Judith M. Roberts, Training Consultant; Bonnie Smith, Assistant Program Director, Human Resources; and Suchitra Yellapantual, IT Programmer, George A. Smathers Libraries - University of Florida, Gainesville

“Making Difficult Conversations Effective: An Essential Competency for Life and Leadership”

Wed., Jan. 14, 2015, 1:30 – 3:00 PM (Central)

Description: How do you ask an employee to start doing something they don’t want to do or to stop doing something they love to do?  It can be difficult, but understanding how to manage the conversation is essential for an effective leader. 

This webinar will show you how to prepare for the conversation, avoid typical pitfalls, communicate job expectations directly and compassionately, and provide meaningful follow up with an employee.

By the end of this webinar participants will:

  • Understand what constitutes a difficult conversation and when it’s needed;
  • Know how to prepare for and carry out a difficult conversation as an effective response to a personnel issue;
  • Understand the importance of follow up in order to effect change and hold employees accountable.


Catherine Soehner, Associate Dean for Research and Learning Services, University of Utah Marriott Library, Salt Lake City;  Ann Darling, Senior Associate Dean, Undergraduate Studies, and Associate Professor, Communication, University of Utah.

"Library Thought Leaders Series: Ben Bizzle"

Wed., Jan, 21, 1:00 - 2:00 pm, Central Time

Description:  This is part of a free series of LLAMA webinars featuring successful innovators in library leadership and management.

Target audience:  All those interested in learning about innovative ideas in libraries

Presenter:  Ben Bizzle is a 2013 marketing Mover & Shaker, founder of LibraryMarket.com, and author of the book, Start a Revolution: Stop Acting Like a Library, to be released Jaunaury 8, 2015 through ALA Editions. As Director of Technology for the 2013 John Cotton Dana Award winning Craighead County Jonesboro Public Library, Bizzle has utilized over 20 years of technology and business experience to meet the challenges facing libraries in the 21st century. With an emphasis on virtualizing resources and extending the library’s reach beyond the library itself, he has developed a number of cost effective ways to enhance the patron experience and increase community awareness of the value of public libraries.

Fees:  This webinar is free.

“Designing Our Future: Introducing Appreciative Strategic Planning”

Wed., Dec, 17, 2014, 1:30 – 3:00 PM (Central)

Description: Is your library considering reinventing itself and searching for an effective process of self-discovery? Then “Appreciative Inquiry” may be just what you need to boost your strategic planning to a new level.  This philosophy of organizational change, based on positive psychology and constructionism, will create a do-it-yourself process that transforms stakeholders from staff to community leaders into strategic thinkers imagining new possibilities for their libraries. Learn how to build tomorrow's successes on the foundations of today’s and yesterday's achievements.

Participants will learn:

  • The three fundamental questions of strategic planning: Who are we? What do we do? Why is it important?
  • How to conceptualize the strategic planning process as writing the next chapter of your library's history.
  • The five core principles of Appreciative Inquiry and how these principles inform the inclusive and participatory nature of Appreciative Strategic Planning.
  • How to write positive questions and conduct appreciative interviews to uncover and employ organizational strengths in designing the future.
  • How to organize and conduct the four stages of Appreciative Strategic planning: Discovery, Dream, Design and Delivery.

Presenter: Lewis Belfont, Head of Customer Service and Professional Development, Howard County Library System, Columbia, Maryland

“Transitioning to a new role: issues, best practices, and managing expectations”

Wed., Dec, 3, 2014, at 1:30 – 3:00 PM (Central time)

Description: Navigating through the transition to a new job as a librarian can be an exciting experience, but it can also be a challenge. This webinar will help you learn how to start out on the right foot, manage relationships, maneuver within different organizational cultures, and handle delicate situations, while being open to new or unexpected opportunities.  Our experts will discuss the perspectives of a new manager, a librarian in a new role, and an organizational development specialist, using an interview format and sharing engaging “stories from the front”.

By the end of this webinar, participants will be able to:

  • Define what to expect from typical onboarding programs and what to do if you aren't provided with much direction;
  • Identify techniques for setting the right tone in new boss/subordinate relationships;
  • Compare various types of organizational cultures so that you as a new employee can quickly develop an appropriate work style;
  • Recognize the value of maintaining an open mind, even when your situation is not what you anticipated.

Presenters:  Christine Dulaney, Director of Technical Services, American University, Washington, D.C.;  Katherine Simpson, Director of Strategy & Communication, American University; Olivia Ivey, Public Affairs Librarian, American University

“Using the Interview as a Recruitment Tool"

Wed., Nov. 19, at 1:30 – 3:00 PM (Central time)

Description:  For many academic institutions that do full-day, on-site interviews of librarian candidates, the interview process is a grueling one that is intended to identify and weed out less desirable candidates.  This webinar will present a new restructured interviewing model, implemented at Texas A&M University, in which participants are coached on effectively engaging with candidates.

Presenters:  Pixey Anne Mosley, Associate Dean for Administrative & Faculty Services, Texas A&M University;  Jan Pfannstiel, Manager of Employee Resources, University Libraries, Texas A&M University

Primary audiences:  Academic unit heads, search committee members, and human resources officers

"Library Thought Leaders Series: Sari Feldman"

Wed., Nov. 12, 1:00 - 2:00 pm, Central Time

Description:  This is the first in a series of LLAMA webinars featuring successful innovators in library leadership and management.

Target audience:  All those interested in learning about innovative ideas in libraries

Presenter:  Sari Feldman is the current ALA President-elect  is a past president of the Public Library Association (2009-2010)  She has served as Executive Director of Cuyahoga County Public Library (CCPL) since June 2003. Under her leadership, CCPL has become one of the nation’s best and busiest public library systems, earning the Library Journal 5-Star recognition for five consecutive years (2010-2014).  Prior to joining CCPL, Sari was Deputy Director of Cleveland Public Library, the nation’s third largest public research library.  Sari also serves as president of the board of Cuyahoga Arts and Culture. Sari has presented on public libraries both nationally and internationally and written widely for professional publications.

Fees:  This webinar is free.

"If They Like You, They Will Come: Leveraging Facebook Ads for Your Library"

Wed., Nov. 5, at 1:30 – 3:00 PM (Central time)

Description:  Are you making the most of Facebook for marketing your library?  This webinar will feature proven examples of using Facebook to successfully publicize significant library programs.

By the end of this webinar, participants will:

  • Understand the importance of including social media advertising in their marketing plans. 
  • Be familiar with various Facebook campaign objectives, bidding models and sample scenarios in which Facebook advertising could boost their library's social media presence.
  • Have a clear understanding of the difference between paid ʺsponsored storiesʺ and ʺboost your posts.ʺ
  • Learn best practices for getting the maximum amount of attention from your patron base.
  • Be familiar with additional paid options that can attract individuals to ʺlikeʺ your organization's page and educate them about your important programs, events and key services.

Presenters:  Allison Moonitz, Assistant Director, Mahwah Public Library, Mahwah, New Jersey;  Kurt Hadeler, Director, Mahwah Public Library, NJ

“Core Competencies for Librarians Engaged in Assessment”

Wed., Oct. 29, 1:30 – 3:00 PM (Central time)

Description: This webinar will present research from the LLAMA-MAES Education Committee that provides a practical foundation for understanding core competencies in library assessment positions.  Trends in hiring for library assessment skills will be shared, as well as training needs identified through the research.  Resources for developing skills in the top ten skill areas will be provided.

By the end of this webinar participants will:

  • Be familiar with recent research on job descriptions related to library assessment. 
  • Learn about the top ten skill areas needed for positions with assessment responsibilities.
  • Have a new template for creating jobs in library assessment.

Target audiences:  Librarians creating or hiring positions involving library assessment, anyone looking for a library position involving assessment, and all those interested in developing skills in assessment.

Presenter:  Sue Erickson is the Director of the Hofheimer Library at Virginia Wesleyan College in Norfolk, Virginia.

“Tips for Managing a Library Instruction/Outreach Program”

Wed., Oct. 15, 2014 at 1:30 – 3:00 PM (Central time)

Description:  This webinar will provide practical ideas to help you move your programs forward and help you look at the problems managers face from a different angle.

This webinar will provide:

  • A format for a library instruction brainstorming session to help your team gather ideas and move in a common direction
  • Creative ideas for using students to market library instruction endeavors
  • Examples of events co-sponsored with Clemson University’s Writing Center and the Graduate School
  • A sample marketing plan with a follow up assessment.

Target audience:  Library instruction/outreach program managers

Presenter:  Anne Grant, Instruction Coordinator, Clemson University Libraries, Clemson, South Carolina

“What is Assessment?”

Wed., Oct. 1, 2014 at 1:30 – 3:00 PM (Central time)

Description: This webinar will present a panel of assessment experts responding to scripted questions crafted to distinguish how assessment differs from evaluation. The webinar is an extension of research conducted by Consuella Askew and Eileen Theodore-Shusta appearing in Library Leadership & Management (November 2013) concerning how librarians learn assessment.

By the end of this webinar participants will:

  • Differentiate/distinguish between the terms assessment and evaluation.
  • Understand how assessment can be applied in libraries beyond Information Literacy.
  • Distinguish when assessment or evaluation is needed.

Target audiences:  Librarians of all levels in all types of libraries

Presenters: Steve Hiller, Director of Assessment, University of Washington Library; and Dr. Danuta Nitecki, Dean of Libraries, Drexel University

“Planning to Transform Your Library”

Wed., Sep. 3, 2014, at 1:30 – 3:00 PM (Central time)

Description: This webinar will present library service inquiry methods, including planning steps and models, to help you start to develop your next library service plan.  It will define opportunities that should be on your radar and offer strategies to get started.  This program will also provide you with a framework to analyze your library and the services you offer.

By the end of this webinar participants will:

  • Understand how to do a self-study to reinvent a library service.
  • Define opportunities to improve organizational transformation.
  • Experience four examples of modes of learning.
  • Explore the use of the library in both physical and virtual modes.

Target audiences:  librarians, department heads and library directors

Presenter:  Alex Cohen, Library Planner.   Alex is a library consultant, programmer and planner.  He is president of Aaron Cohen Associates (ACA); a global library consulting firm that focuses on architectural design and organizational planning.

“Beyond the Gate and Counting: Collecting and Organizing Building Use Data in Academic and Public Libraries”

Wed., July 23, 2014, 1:30 – 3:00 PM (Central time). 

Description:  Organized by the LLAMA MAES Data Collection for Library Managers Committee, this webinar will feature two presentations exploring multiple aspects of collecting space and building use data.

The first presentation will focus on the sampling methodology used to gather space utilization data in the Thomas Cooper Library, at the University of South Carolina's Columbia campus.  In that study, a correlation method was devised to assist in the data collection of reference statistics, avoiding the need for daily tallies. 

The second presentation will review the latest iteration of the data collection process at The University of Arizona Library (UAL).  Using iPads and a newly developed online data collection form, a project team gathered observational data on customer activity throughout the library. This presentation will demonstrate the tools used, the lessons learned, and how data collection has been incorporated into ongoing customer needs assessment and strategic planning.

By the end of this webinar participants will:

  • Understand methodologies used to collect building use data.
  • Be familiar with the tools used to collect building use data.
  • Learn the various types of building use data that can be collected.
  • Know how to organize the building use data that is collected.


Daniel S. Dotson, Mathematical Sciences Librarian, Science Education Specialist, The Ohio State University, University Libraries;  Joshua Garris, ILS Administrator, University of South Carolina; John C. Miller-Wells, Library Information Analyst, Access & Information Services Team, University of Arizona Library

Target audiences:  librarians who collect data on building use or those who are interested in learning more about this topic

"Methods for Digging Deeper: Examining Web Services through the Lens of Data-based Decision Making”

Wed., June 18, 2014, 1:30 – 3:00 PM (Central time)

Description:  This webinar will discuss why it's important to collect data about your web site and services, and how this data can create a foundation for assessment and improvement initiatives. Specific tools to be demonstrated will include Google Analytics and Loop11.  This webinar is produced by LLAMA-MAES.

By the end of this webinar participants will:

  • Understand specific principles and tools for web-based use testing
  • Learn methods for conducting web site testing online
  • Have a greater awareness of the role and usefulness of web analytics and the data it provides
  • Understand how to apply web analytics data to discern success with web site interactions

Presenter:  Rebekah Kilzer, Director, Clark Memorial Library, Shawnee State University, Portsmouth, Ohio

Target audience:  library managers and administrators, Web/Online services librarians, assessment librarians, and anyone interested in assessment

“Using Data to Facilitate Interdepartmental Partnerships”

Wed., April 7, 2014, 1:30 – 3:00 PM (Central time)

Description: This webinar will showcase, via a case study, the importance and practical use of data collection within academic library public services. It will highlight how data has been used to develop integrated services of two separate academic departments.

By the end of this webinar participants will:

  • Understand the value of data-driven decision making and assessment practices.
  • Identify relevant tools to help gather data for their own projects
  • Begin to consider integrated service opportunities and planning components

Target audience:  Academic library administrators and middle managers

Presenters:  Hector Escobar, Director of Education & Information Delivery, University of Dayton Roesch Library;  Heidi Gauder, Coordinator of Research & Instruction, University of Dayton Roesch Library

"Keeping it Fair: Using Rubrics in Hiring and Evaluations” 

Wed., April 23, 2014, 1:30 – 3:00 PM (Central time)

Description:  This presentation will introduce the topic of rubrics and describe best practices in their construction. We will outline their utility in reviewing job applicants equitably, and then exemplify their use in unbiased performance reviews.

A rubric is a tool that delineates specific expectations for varying levels of competency. Commonly used in teaching situations for appraising research papers or projects and allocating grades, they also help compare potential candidates or existing staff against expectations. They can be used effectively in two situations related to human resources in libraries: evaluation of job candidates and annual performance reviews of existing professionals and paraprofessionals.  

By the end of this webinar participants will:

  • learn the basic construction of rubrics
  • learn how to apply rubrics in selecting employees
  • gain knowledge of how to use rubrics in annual performance reviews

Presenters:  Julie Leuzinger, Department Head, Eagle Commons Library, University of North Texas Libraries;  Sian Brannon, Ph.D., Assistant Dean for Collection Management, University of North Texas Libraries; Target audience:  Supervisors of staff or librarians, library HR personnel, administrators

“Interviewing Tips to Get a Job”

Wed., April 9, 2014 1:30 – 3:00 PM (Central time)

Description:  This free webinar will help prepare participants for interviewing and offer some insight into the interviewing process from the employer's viewpoint.  It will include examples of interviewing behavior and questions/answers to illustrate how to best prepare for impressing potential employers.

By the end of this webinar participants will:

  • Understand what interviewers desire in a candidate
  • Know how to prepare for different types of interviews (phone, video, in-person)
  • Know what to do and not do on interview day
  • Learn how to follow up after the interview

Presenter:  Sharon Holderman, Coordinator of Public Services, Tennessee Technological University

Target audience:  library students, recent graduates, or job changers

View the recorded version at: http://www.ala.org/llama/4-9-14llamawebinar

“Leading in Absence: Ideas for managing a dispersed team”

Wed., March 26, 2014 1:30 – 3:00 PM (Central time)

Description:  This webinar will present methods and concepts for managing a team where members are not located next to or near each other, whether separated by different floors in the same building, different buildings in a close area, or separated by long distances such as different states or countries. 

By the end of this webinar participants will:

  • Know key factors for leading a successful dispersed team.
  • Understand principles for managers of dispersed teams.
  • Learn considerations for chairpersons of location diverse committees.
  • Have a description and brief explanation of traditional methods for dispersed team management.
  • Explore newer tools, such as online meeting options, document sharing possibilities, scheduling tools, and more that can aid in the management of a dispersed team.
  • Identify helpful electronic tools including Instant Messaging, Skype and/or Facetime, and Dropbox, Google docs and/or other cloud based applications.

Presenter:  Kelly Sattler, Head of Web Services, Michigan State University, East Lansing

Library Recruiting & Hiring: How to Get the Best People on Board

Wed., March 19, 2014 1:30 – 3:00 PM (Central time)

Description:  This webinar will present best practices, including the business literature, on how to bring the right people on board.  It will also cover how to develop internal talent through succession planning.

By the end of this webinar participants will:

  • Discover best practices in hiring and recruiting library employees.
  • Learn current trends in hiring practices.
  • Understand how to tap into your internal talent through succession planning.
  • Have a clearer understanding of how to retain and recruit newer librarians.

Presenter:  Quinn Galbraith, Human Resources Training and development manager, Brigham Young University, Provo, Utah.

“Talking about the Generations: Communicating with and Managing Intergenerational Teams”

Wed., Dec. 11, 2013 1:30 – 3:00 PM (Central time)

Description:  This webinar will present case studies of positive and adverse examples of group and individual management in a multigenerational workforce, with emphasis on millennial colleagues. Intergenerational communication and management techniques focusing mostly on millennial workers, but also touching on all generations currently in the library workforce, will be discussed.

By the end of this webinar participants will:

  • Identify unique and shared generational characteristics and work expectations of Millennials and other generations currently represented in the library workforce
  • Discover identifiable precursors to challenging and successful group dynamic scenarios
  • Select appropriate techniques to address communication problems and expectation management
  • Use case studies to identify effective communication and management techniques for leading intergenerational teams

Presenters:  Rikke Sarah Ogawa, Team Leader for Research, Instruction and Collection Services, UCLA Darling Biomedical Library;  Jeffrey Williams, Head, Collections and Access Services, University of California-San Diego Biomedical Library

“Creating a Leadership Development Training”

Wed., Nov. 20, 2013 from 1:30 to 3:00 p.m. (Central time)

Who should attend: library staff interested in starting a leadership development training program; members of state library associations

Description:  This webinar will present the process used to create the Virginia Library Leadership Academy, a biennial leadership development training program for library staff in Virginia sponsored by the Virginia Library Association.  Participants will have a checklist of points to review should they wish to develop a training program in their region.

By the end of this webinar participants will:

  • know what points to consider if they wish to create their own leadership development training program
  • have tools for determining how viable a program like this could be in their region
  • what to consider regarding training format: face-to-face, webinar, combination
  • how to determine the location for an on-site training
  • how to select or hire training facilitators and consultants
  • know what is involved in preparing the budget along with some suggestions for getting financial support


Elizabeth Hensley is the founding chair of the Leadership Development Forum (LDF) of the Virginia Library Association.

Nan Carmack is the Director of the Campbell County Virginia Public Library System.  She is chair of the Leadership Development Forum and is a graduate of the Virginia Library Leadership Academy (VALLA).

M.  Teresa Doherty is the Head, Information Services at Virginia Commonwealth University Libraries.  She is the coordinator for the Spring 2014 Virginia Library Leadership Academy and is a 2010 VALLA graduate.

"A Conversation about Websites for Library Fundraising: Perspectives from Duke University and the University of Texas”

Wed., Nov. 13, 2013, 1:30 to 3:00 p.m. (Central time)

Description:  This webinar will be a structured conversation with chief library fundraisers from two distinguished academic libraries.

Presenters:  Thomas Hadzor, Director of Development, Duke University Libraries;  Gregory Perrin, Chief Development Officer, University of Texas Libraries

Participants will:

  • Learn key concepts that guided the decisions about content and design for their library fundraising websites
  • Understand the connection between the library’s website for fundraising and institutional fundraising
  • Gain an understanding of the issues to consider when financial transactions are enabled from websites
  • Learn about use of web and social media tools to identify prospects
  • Gain suggestions as to whether or not to use a web presence for different types of fundraising (capital campaigns, annual giving, estate gifts, etc.) 
  • Be made aware of cautions and concerns with library fundraising on the web

"Project Management:  a Skill Set Every  Leaders Needs" 

Wed., Nov. 6, 2013 from 1:30 – 3:00 pm (Central Time)

Description:  This webinar will present the concepts of project management and will demonstrate how they have been used for successful implementation of specific library projects.

Presenters: Chestalene Pintozzi is the Director of Project Management and Assessment at the University of Arizona Libraries in Tucson, Arizona.  Kevin Barclay is the Assistant Director of Deschutes Public Library in Bend, Oregon. 

By the end of this webinar participants will:  

  • Understand the basic elements of project management
  • Understand how project management has been used in two library or library-related settings
  • Feel empowered to apply project management principles to projects at their own libraries