Information Technology and Libraries (ITAL) Volume 21, Number 2, June 2002

Table of Contents

Editorial

Listening to Our Users
DAN MARMION

Feature Articles

Pinyin Romanization for OPAC Retrieval-Is Everyone Being Served?
CLÉMENT ARSENAULT

Bringing Them In and Checking Them Out: Laptop Use in the Modern Academic Library
JASON VAUGHAN AND BRETT BURNES

Building Database-Backed Web Applications: Process and Issues
STEPHEN WESTMAN

Communications

Multimedia Research Support for Visiting Scholars in Museums, Libraries, and Universities
MARCIA J. BATES, CATHARINE HULSY, AND GEOFFREY JOST

Bel Jour: A Discipline-Specific Portal to Periodicals
RYAN WOMACK

Tutorial

Designing a Library Staff Computer Training Program: Implementation of Core Competencies
COLLEEN CUDDY AND TRISHA STEVENSON MEDEIROS

Book Review

Book Review

Index to Advertisers

Axonix

infoUSA

Library Technologies

OCLC

Pacific Data Conversion

Techbooks


Editorial

   Editorial: Listening to Our Users (p. 44)
DAN MARMION

Editor's Note: Full Text Available



FEATURE ARTICLES

   Pinyin Romanization for OPAC Retrieval-Is Everyone Being Served? (pp. 45-51)
CLÉMENT ARSENAULT

As conversion of Wade-Giles entries to pinyin is underway, this paper reconsiders the usefulness of providing romanization-based retrieval in OPACs for Chinese-language resources. An in-house experiment designed to measure retrieval performance in OPAC title searches under different romanization methods revealed that while romanization is an efficient retrieval method that works relatively well for a large number of patrons, it remains problematic for a significant portion of end users who might be better served with character-based retrieval systems.

Clément Arsenault (clement.arsenault@umontreal.ca) is Assistant Professor at the School of Library and Information Sciences, University of Montreal, Canada.



   Bringing Them In and Checking Them Out: Laptop Use in the Modern Academic Library (pp. 52-62)
JASON VAUGHAN AND BRETT BURNES

Laptop computers provide unsurpassed flexibility and convenience for students in the modern academic environment. Many libraries, including the University of Nevada­Las Vegas's (UNLV) Lied Library, allow students to bring in their own laptops or check out library-owned laptops and connect to the institution's high-speed network. While offering unsurpassed convenience, laptop use must be tempered with appropriate authentication, security, and additional procedural policies to ensure that such privileges are not abused. In addition, libraries must be prepared to accommodate financial and staff-time costs associated with such programs.

Editor's Note: Full Text Available

Jason Vaughan (jvaughan@ccmail.nevada.edu) is Head, Systems Section, and Brett Burnes (brett.burnes@ccmail.nevada.edu) is Network Specialist at the University Libraries, University of Nevada­Las Vegas.


   Building Database-Backed Web Applications: Process and Issues (pp. 63-72)
STEPHEN WESTMAN

In this article, the process of implementing database-backed Web applications from initial planning to final implementation and beyond will be explored. Both technical and "people" issues will be addressed, including choosing hardware and database platforms; selection of development tools and approaches; making decisions on the allocation of time, personnel, and equipment; and assigning data and system administration tasks.

Editor's Note: Full Text Available

Stephen Westman (westman.2@osu.edu) is Digital Resources Systems Administrator for The Ohio State University Libraries, Columbus.


COMMUNICATIONS

   Multimedia Research Support for Visiting Scholars in Museums, Libraries, and Universities (pp. 73-80)
MARCIA J. BATES, CATHARINE HULSY, AND GEOFFREY JOST

Results are reported from a study conducted to determine the state of the art in the provision of multimedia support by cultural institutions to visiting scholars. In the study, conducted under the auspices of the Getty Research Institute (GRI), Los Angeles, California, experts were interviewed and cultural institutions were surveyed. The following was determined: In most museums and libraries, multimedia support and advanced computer support for scholars is still minimal to nonexistent, while support for scholars in universities is often more substantial. Responsibility for management of new media support is currently diffused among a number of different staff positions in these institutions.

Marcia J. Bates (mjbates@ucla.edu) is a Professor in the Department of Information Studies, University of California, Los Angeles; Catharine Hulsy is Systems Analyst, Internet Technologies Department, Pacific Health Systems, Cypress, California; and Geoffrey Jost is Lead Programmer, education.com/Vivendi Universal, Los Angeles, California.


   Bel Jour: A Discipline-Specific Portal to Periodicals (pp. 81-86)
RYAN WOMACK

Convenient, subject-based access to current periodicals can be difficult to achieve in today's mixed and changing journals environment. This paper describes the creation of a Web-accessible database of journals in business and economics, using Microsoft Access and ColdFusion. The Business and Economics Locator for Journals at Rutgers (Bel Jour), provides value-added descriptive information about a specific subject-based journal collection along with convenient access to content from this collection. Although the actual journal collection is dispersed among many physical and online locations, Bel Jour provides a single, virtual point of access for researchers in the discipline.

Ryan Womack (rwomack@rci.rutgers.edu) is Business and Economics Librarian, Rutgers University Libraries, New Brunswick, New Jersey.



TUTORIAL

   Designing a Library Staff Computer Training Program: Implementation of Core Competencies (pp. 87-90)
COLLEEN CUDDY AND TRISHA STEVENSON MEDEIROS

Through a process of data gathering and analysis along with a review of current library literature, a need was identified to establish a continuum of staff training in technology. The educational needs of library staff at the Ehrman Medical Library (EML) of New York University School of Medicine were assessed via observation, interviews, logging incoming questions at public service areas, and reviewing Helpline e-mails. Data gathered during the assessment assisted in the development and design of a staff training program and will be used in project evaluation. This tutorial outlines a process of designing and implementing a staff computer-training program while providing general tips and strategies.

Editor's Note: Full Text Available

Colleen Cuddy (cuddy@library.med.nyu.edu) is the Systems Librarian at the Ehrman Medical Library, New YorkUniversity School of Medicine. Trisha Stevenson Medeiros (tmedeiros@purnell.org) is currently Library Director at the Purnell School in Pottersville, New Jersey. Previously, she served as Coordinator of User Services at the Ehrman Medical Library of the New York University School of Medicine.


BOOK REVIEW (pp. 91-92)

   Information Architecture for the World Wide Web
by Louis Rosenfeld and Peter Morville. Sebastopol, Calif.: O'Reilly, 1998.

Editor's note: Full Text Available