How to Talk About User Experience

Wednesday, 9/7/2016
  • 1:00 PM (Eastern)
  • 12:00 PM (Central)
  • 11:00 AM (Mountain)
  • 10:00 AM (Pacific)

The explosion of new library user experience roles, named and unnamed, the community growing around it, the talks, conferences, and corresponding literature signal a major shift. But the status of library user experience design as a professional field is impacted by the absence of a single consistent definition of the area. While we can workshop card sorts and pick apart library redesigns, even user experience librarians can barely agree about what it is they do - let alone why it's important. How we talk about the user experience matters. So, in this 90 minute talk, we'll fix that.


  • Practically talk about and prioritize different aspects impacting the user experience
  • Learn about various UX models, why they're useful, and when to use them
  • Understand the impact of poor or positive user experiences on the success of the library's business or mission goals

Who Should Attend

Library folks interested in or already involved in UX. This isn't web-specific.


Michael Schofield

Michael is a front-end developer and librarian in higher-ed responsible for the design and development of sites and apps responsible for doing neat things (and winning 2015 ACRL Innovation Awards). He has taught courses on User Experience for Libraries and Advanced WordPress. He started LibUX with Amanda L. Goodman, aspiring to push the #libweb forward by speaking and writing and daydreaming a lot.




  • LITA Member: $45
  • Non-Member: $105
  • Group: $196

Adobe Connect login info will be sent to registrants the just prior to the start date.

How to Register

Register Online  page arranged by session date (login required)


Mail or fax form to ALA Registration

OR call 1-800-545-2433 and press 5

OR email

Tech Requirements

Live, synchronous lectures will require attendee participation via internet audio. Attendees will need a wired, high-speed internet connection, and a headset or speakers.  It is recommended that attendees use headsets connected to their computers (VOIP) during an Adobe Connect session. All attendees are muted and should use the built in chat function to communicate with presenters.  The use of computer speakers with a mic is not recommended, as it may cause echo. The recommended browser is Mozilla Foxfire although other browsers should work adequately for attending.


For questions about registration, contact ALA Registration:  call 1-800-545-2433 and press 5 or email

For all other questions or comments related to the course, contact LITA at (312) 280-4268 or Mark Beatty,