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Incorporating Outcomes into Library Measurement and AssessmentTraditionally libraries have used a wide variety of methods to track, measure and assess use of their resources and services. Although the concept of measuring the outcome of a program or service is not new in the profit and non-profit business world, measuring outcomes or desired and actual impact of programs and services is becoming the norm and – by many umbrella organizations and granting agencies – required. Through a combination of lecture, individual and small group exercises, participants will: understand the language of outcomes; be familiar with the application of outcomes measurement in library settings; be familiar with the appropriate process of using and integrating outcomes measurement into library programs and services; design outcomes for a library program or service; identify appropriate data collection and measurement for program or service outcomes; and, identify avenues for using outcomes results for planning and justifying existence, expansion and organization or reorganization of library programs, services and funding. Attendees will received an indepth advanced organizer on the outcomes process with a variety of examples and forms. Workshop information will be shared in a variety of teaching formats and although general examples are available and can be used for individual and small group activities, participants are encouraged to bring goals or strategies, or general program and service information from their library to apply workshop ideas and techniques to their specific situation.
Outline of day
To schedule an institute, contact: Lorraine Olley, Executive Director, |
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