Public Library Association

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Summer reading programs are on the horizon! How will you measure the success of your summer reading and learning programs? Project Outcome provides a set of tools to help you measure the outcomes of your summer programs, which can be used to make program improvements, justify funding requests, and strengthen community partnerships. This free on-demand webinar covers good practices for administering Project Outcome surveys for summer reading programs.
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As free, public institutions, libraries welcome all. This founding principle is a wonderful quality; however it can also leave staff vulnerable to encountering difficult and sometimes dangerous individuals. This on-demand webinar discusses violence risk factors in terms of both customers and employees and helps enhance situational awareness skills. Learn about warning signs of risk and potential aggression; as well as verbal diffusion strategies and actions to prepare for and react to active shooter incidents. — FREE
On-DemandWebinar
Learn how to make any weeding project a public relations dream! In this on-demand webinar, Holly Hibner and Mary Kelly discuss communication, transparency, and timing. Get the staff and patrons on board, be clear with your weeding plan, and set a pace that allows for careful decision making. They also talk about how to dispose of weeded materials properly and respectfully. No one wants their library in the headlines for a weeding fiasco, so learn how to weed smart! — PREVIEW AVAILABLE
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Are you starting a partnership or have an existing partnership and want to measure the results of your combined efforts? A collaborative partnership is about having a common goal around better serving the ever-changing needs of your community and measuring outcomes can help you and your partner identify better ways to align your work to deliver more impactful community-based services. This on-demand webinar focuses on how to plan for collaborative outcome measurement with a partner, with a focus on partnerships between libraries and schools to stop the summer slide.
On-DemandWebinar
Whether you are exploring options at your current library or envisioning a new workplace, an Individual Development Plan (IDP) can be a helpful tool to identify, organize, and communicate your career goals. This on-demand webinar provides tips and guidelines about the purpose of an IDP and how to put it into action. Explore the components of an IDP, learn about free and low-cost learning resources that can support your professional development, and gain tools for communicating your development plan with your supervisor. — PREVIEW AVAILABLE
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Since 2015, Multnomah County (OR) Library has been providing a way for patrons to contribute to our e-book collection, bringing authors visibility while offering compelling local content to our patrons. The Library Writers Project engages with the writing community while promoting library staff as curators of books worth your time. We’ll walk through the project inception and execution, and discuss the place of self-published works in collection development and the role of librarians as tastemakers.
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Enhance the customer experience by increasing staff engagement! Learn how the Plano Public Library created a cohesive customer service experience by training staff to share “just one thing” about the library. Staff became more comfortable with patron interactions and engaged with more people during outreach. This concept became a cornerstone to the Outreach & Engagement team’s training and communications. With this concept in place, specific staff were identified for different types of outreach events to address the needs of different communities in their city.