Think about the greatest bosses you’ve ever known. Hard to believe, but they all started as uncertain, unpolished new supervisors at some point. While it takes a certain type of person to become a great boss, it also takes something else along the way—help. Trust, support, mentoring, training, patience, and modeling are just some of the things new supervisors need to become successful. This two-part on-demand webinar outlines just how to find that help and use it to achieve growth.
The end of each year brings a deluge of lists with everyone and their neighbor weighing in on what are the "best" books. But are this year’s “best” titles a sure bet to recommend to your readers? And what happens in a few months? What lists can we fall back on as we work with readers no matter the season? Readers’ Advisory specialist Becky Spratford takes you down this year’s "best" list rabbit hole, makes sense of reading trends, and starts you off on crafting your plan to help your patrons find the right reads.
People who visit the library infrequently—or those who don’t visit at all—present a special challenge to public library staff. It’s hard to identify why they don’t use the library, because they typically ignore surveys or focus groups. And without knowing what their needs are, it’s difficult to know what services and programs will attract them. Don’t give up! This on-demand webinar offers some basic techniques that can be used to gain insights about non-users and help you draw them into the library.
As a small agency with a big mission, the Federal Trade Commission (FTC) counts on organizations like public libraries to help get information into the hands of people who need it. The FTC is the nation’s consumer protection agency and has created several campaigns, both print and online, to help consumers recognize scams and fraud and deal with them. Learn how your library can be an important part of “Pass It On,” the FTC’s new scam prevention campaign with tips and tools for older adults in your community.
The mercurial state of public libraries’ relationship with e-books and their publishers is not always an easy issue to understand. This one-hour, on-demand webinar features a discussion of the current state of e-books with regards to public libraries and the publishing industry. Points cover current and best practices as well as what will be coming down the pike.
There’s no denying that working in a public library today can get a little stressful. Join PLA and instructor Pat Wagner for some stress management ideas for public library staff that go beyond popping vitamins, watching funny movies, or drinking adult beverages. Topics include stress management myths, what works most of the time for most people, and what stress-relief activities reasonably can be held at the library, like brainstorming exercises and a stress quiz that can be shared with your public library co-workers and employees. — PREVIEW AVAILABLE
PLA partnered with the American Library Association (ALA) Public Programs Office to present this webinar designed to teach participants the value of measuring outcomes within library programs. This introductory webinar provides an overview of outcome measurement and the Project Outcome tools, and is specifically aimed toward programming librarians interested in getting started using outcome measurement.
Computational thinking is a problem-solving process often associated with computer science, programming, and coding. However, the universal ideas behind computational thinking—decomposition, pattern recognition, and abstraction and algorithmic design—are concepts most children’s librarians and early childhood educators know. By exploring the relationship between early literacy and computational thinking skills, library staff can challenge themselves to think differently about the ways their work supports the whole child.
Would you like to learn about a simple, effective strategy that will make you, your library, and our profession indispensable? This webinar describes a straightforward concept that enables libraries to heighten their importance by replacing traditional terms with powerful, intuitive, value-enhanced terminology that people understand. Learn how strategic vocabulary can immediately convey your true value—even to someone who has never set foot in a library.
Understanding and Serving People Experiencing Homelessness: A Trauma-Informed Approach to Library Service (PLA)
In January of 2014, there were 578,424 people experiencing homelessness on any given night in the United States. Homelessness among children and families has risen to an historic high. Adults, youth, and families experiencing homelessness face a wide range of challenges including lack of affordable housing, employment opportunities, healthcare, social connections, and other needed services, as well as high rates of exposure to traumatic stressors that impact health and well-being. As homelessness increases, so does the significant intersection between homelessness and library service.