You’ve heard it—reference transactions are down. Expensive resources aren’t used. Librarians feel their skills are underutilized. What can we do? Don’t give up! Innovative libraries are finding ways to revitalize their reference departments by shifting attitudes, changing their collection philosophies and service models, and pioneering new services. Learn proven methods for reinvigorating reference service and find out what you can do to make reference one of the centerpieces of your library again.
PLA's field-driven initiative, Project Outcome, is a FREE online toolkit offering an innovative and easy-to-use platform for public libraries to measure the impact of their programs and services. For the first time, public libraries have access to an aggregated set of outcome measurement data and analysis tools they can use to affect change within their communities and beyond. This on-demand webinar provides an overview of the toolkit and examples of how libraries have been able to benefit from using Project Outcome.
Is there a specific audience your organization is trying to reach? A partnership you’re hoping to form? A strategic goal you’re looking to fulfill? In this on-demand webinar, learn how libraries have used Outside the Lines: Libraries Reintroduced to achieve their organizational goals. Learn more about this global initiative while also gathering tips on how to set and communicate goals for your organization—internally and externally, build strong partnerships, and provide relevant and surprising experiences for your community that shift perceptions of libraries.
The Cuyahoga County Public Library System and its local Parma School System have piloted a rich partnership to help youth literacy. It began with after school programming led by librarians, branched out to a homework center and a collaborative approach towards summer reading, and is now tackling the topics of early literacy and helping students achieve grade level reading standards. These organizations tell you how the literacy partnership was established and expanded so successfully and how your library can forge a similar program to impact youth in your community. — PREVIEW AVAILABLE
Prosper (Tex.) Community Library may be small, but it’s definitely mighty. It shares space with a middle school—limiting its hours, but not lessening the quality of its programs or collection. Hear how the library director got creative and led positive change for the library and its growing community (three families a day move here!). Learn about the challenges and obstacles like story times off site, as well as the wins, like quality programs on a limited budget, community partnerships, and creative publicizing. This little library has plenty of big ideas to share! — PREVIEW AVAILABLE
Photovoice is a type of participatory research methodology designed to empower participants through photography and the power of storytelling in small group settings. In 2013, the Chicago Public Library (CPL) partnered with a local organization to start collecting stories from refugees and political asylum seekers about their lives in Chicago. This on-demand webinar introduces the project and its methodology, and will help you begin to design your own photovoice project.
Public libraries can and do use the podcast platform as an efficient and easy method to share news and information, promote programs and services, and distribute other important content to their patrons. This on-demand webinar provides the details that will help you produce, record, and deliver your own podcasts. It covers developing the podcast, picking topics, selecting the right equipment and other tools, recording and editing the program, and delivering finished podcasts to your patrons. — PREVIEW AVAILABLE
Productivity and planning expert Kari Chapin shares actionable tips and tricks that you can start immediately. These productivity tips and tricks will help you take back your time, starting with your morning routine and ending with your evening wind down—and everything in between. Focused on habits you can build, time management strategies, and an encouraging realistic approach, this on-demand webinar will help you see your typical day in a new light. — PREVIEW AVAILABLE
The Public Library Association’s Project Outcome is a free service designed to help public libraries understand and share the impact of their programs and services by providing simple, patron surveys and an easy-to-use process for measuring and analyzing outcomes. The panelists on this on-demand webinar represent libraries that were part of Project Outcome’s initial launch in June 2015. Hear their experiences using the surveys and tools and how they have made Project Outcome fit their library’s needs.
In fall 2016, Project Outcome will begin offering a regional training workshop designed to be a deep dive into implementing outcome measurement using Project Outcome tools. This regional training opportunity will bring an expert Project Outcome trainer to regions across the United States and Canada. This archived webinar is an informational session that shares the details of what is being included in this regional training, identifies the benefits of offering a regional workshop in your area, and explains the costs involved.