Libraries across the country continue to embrace the digital media lab concept by offering a creative space chock full of the latest computer hardware and software and audio, digitizing, graphic design, music, photography, video, web publishing, and other production equipment and resources that patrons use to create and share their own content. In this roadmap webinar, Jeffrey Fisher of the Fountaindale Public Library shares his how-we-did-(and still do)-it strategies for building and operating a digital media lab. — PREVIEW AVAILABLE
This is part 1 of a two-part series. Applying CQ: Shaping Culturally Intelligent Libraries is the companion to this webinar. You've heard of IQ and EQ, but what about CQ? Cultural Intelligence (CQ) refers to our ability to function effectively across national, ethnic, and even organizational cultural boundaries. Cultural Intelligence involves four interdependent skills: Knowledge, Motivation, Interpretation, and Behavior. Cultural Intelligence building is a life-long journey, and all can improve their CQ over time.
Running a successful library frequently requires political savvy. Whether you’re working on a community-wide initiative, proposing an annual budget, or just want to make sure you have a seat at the table, it helps to know what makes city and county officials tick. Learn how to make the connections, open up communications, and help your library get the attention it deserves.
Pima County (AZ) Public Library (PCPL) has radically shifted its approach toward interacting with youth in violation of the library’s Customer Code of Conduct. Using restorative justice practices, PCPL created a justice board with community partners to facilitate more mindful approaches to incidents involving youth, focusing on creating opportunities for growth and engagement rather than barriers to library access. This webinar explores the praxis behind this organizational culture shift including the successes and challenges faced by staff.
It's easy to feel intimidated by the complexity of copyright issues, but copyright can be fun—and there are actually a few easy answers! Learning just a few basics can help you gain confidence to tackle some copyright issues head-on, and build a solid foundation for expanding your knowledge in the future.
As part of PLA’s commitment to working toward making its educational events accessible to all, this webinar offers practical recommendations for creating accessible presentations for the PLA 2018 Conference and beyond. Learn how to design presentation materials that are accessible and to deliver educational content, including facilitating discussion, in a way that reaches all audience members. This webinar includes specific advice on slide structure, font choices, and file formats, and provides examples of the accessibility features of popular presentation software options.
The 2018 class of ALA Emerging Leaders was charged with identifying data competency training resources for the Public Library Association. It has become increasingly important for library professionals to be able to gather, analyze and communicate data in order to navigate a data-rich world and make data-driven decisions related to funding, policies and other resources needed to support the communities you serve. Learn how the website created by the Emerging Leaders serves as a professional development guide that can help move library staff toward becoming more data competent.
It’s not always easy to provide “service with a smile.” Customers of all moods and personalities make their way into the library and require staff to have an extra dose of patience and fortitude. It helps to know what to look for, how to recognize your own response, and what steps to take if a situation grows tense. Learn how to manage the stress of a difficult moment and still deliver customer service you can be proud of.
Library space design traditionally begins with contents and collections. Dokk1, Aarhus (Denmark) Public Libraries' new main library that opened in 2015, embodies a shift in philosophy: library design for people. Through a highly inclusive process the library became a space that empowers its citizens. This on-demand webinar focuses on planning spaces for discovery, creation, participation, learning, performing, and innovation. Whether you are thinking about repurposing space, renovating, or building a new library, designing for people is an essential space planning concept. — PREVIEW AVAILABLE
How do we move from a scattershot evaluation process which nearly everyone dreads to one that effectively resolves issues and motivates employees to stretch with full managerial support? The Toledo-Lucas County (Ohio) Public Library has developed a hybrid evaluation process that achieves these goals yet remains flexible enough to work for all employees. Most people dread evaluations; this library has worked hard to make them inspirational and effective. Hear their story and see what they’ve developed. — PREVIEW AVAILABLE